maintenance BMW X5 2008 E70 Service and warranty information

Table of Contents
Page
BMW Ultimate Service™ ............................................ 1
The BMW Maintenance Program ...................................... 1
Coverage ......................................................1
Maintenance Upgrade Option .........................................2
Intervals .......................................................2
Condition Based Service (CBS) ....................................... 2
Service Interval Display . . .......................................... 2
Info Display screen contents .........................................2
Control Display screen contents .......................................2
Symbols .......................................................3
Special Note ....................................................3
Quality Certification I ...............................................4
Maintenance summary ............................................. 4
Standard operations ...............................................4
Engine oil ......................................................4
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check ...................................................5
Brake fluid ......................................................5
Spark plugs (not displayed in CBS) .....................................5
Automatic Transmission (not shown in CBS display) .........................5
Emission Control Maintenance Schedule ................................ 6
Evidence of Maintenance Work ....................................... 6
BatteryCare .................................................... 15
Corrosion Protection ............................................. 15
Restoring corrosion protection .......................................15
Underbody maintenance ...........................................15
Body Inspection ................................................. 16
Customer Assistance Information .................................... 22
Customer Assistance – Notification ....................................22
BBB Auto Line .................................................. 23
California Residents ..............................................23
Special Programs ................................................ 25
BMW Roadside Assistance ......................................... 25
Owner’s Eligibility ................................................25
Getting Started .................................................25
Calling For Assistance .............................................26

Services...................................................... 26
Dispatch Service ................................................26
On-Site Assistance ...............................................26
Lock-Out .....................................................26
Towing Service ..................................................27
Sign-and-Drive ..................................................27
Trip Interruption Benefits ...........................................27
Car Rental Discounts .............................................27
Exclusions .....................................................27
Overview of BMW Limited Warranties .................................. 28
New SAV Limited Warranty — 2008 X5 (Valid only in the U.S.A. and Puerto Rico) .............................. 29
Warrantor .....................................................29
Warranty Period .................................................29
Warranty Begins .................................................29
Warranty Coverage ...............................................29
Safety Belt Warranty - Kansas .......................................29
Other Items ....................................................29
General .......................................................30
Limited Warranty — Rust Perforation 2008 X5 ............................ 30
REQUIRED MAINTENANCE: ........................................30
Federal Emissions System Defect Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 31
What is not covered ..............................................32
General .......................................................33
Federal Emissions Performance Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 33
California Emission Control Warranty Statement* Your Warranty Rights and Obligations ................................ 35
Manufacturer’s Warranty Coverage: ....................................35
Owner’s Warranty Responsibilities: ....................................35
California Emission Control System Limited Warranty* ..................... 36
What is not covered ..............................................37
General .......................................................37
California Emission Warranty Parts List .................................38
Notice ........................................................ 38
Tire Warranty Statement ........................................... 38 Page

2008 X5 3.0si and 4.8i
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
 The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
 BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing
services.
 New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
2008 X5 vehicles purchased from an authorized
BMW SAV center in the United States or Puerto
Rico are covered by the BMW Maintenance Pro-
gram for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed
into service as a sales demonstrator, service
loaner (SLP) or company vehicle, whichever is
earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on your
vehicle at no expense to you.
Coverage
The BMW Maintenance Program covers all fac-
tory-recommended maintenance, as determined
by the Conditioned Based Service (CBS) sys-
tem. Additional items that need replacement
due to normal wear and tear, and that are not
covered by the original New SAV Limited War-
ranty - such as brake pads, brake rotors and
wiper blade inserts - are included, provided
wear and tear exceeds BMW specifications. Any
adjustments required due to normal operating
conditions are also included. See page s4-5of
this booklet for additional information.
Exclusions from coverage include the following:
 Items reimbursable under your New BMW
SAV Limited Warranty
 Gasoline and gasoline additive
 Windshield washer additive (except when in
conjunction with scheduled maintenance)
 Tires, wheel alignment, tire balance and
rotation
 Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
 Damage detected when performing the rust
perforation inspection
 Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel.
 Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
 Maintenance or repair after the vehicle is
deemed a total loss
 Maintenance or repairs performed by other
than an authorized BMW SAV center within
the United States or Puerto Rico
 Vehicles used in competitive events
1

Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the Condi-
tion Based Service (CBS) display.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
 Engine oil 
Brakes - front and rear separately
 Brake fluid
 Vehicle check
 Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and coolant, and possibly also the
engine oil, brought up to date by your BMW
SAV center. Also see the section on battery care
on page 15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one
of the two buttons in the turn signal indicator
lever.
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
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3. Select “Info sources” and press the controller.
4. Select “Service” and press the controller.
5. Change to the upper field if necessary. Turn the controller until “Service requirements” is
selected and press the controller.
6. Select “Status” and press the controller.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
Symbols
No service is currently required.
The service deadline has already passed.
The deadline for service or a state inspec-
tion is approaching. Please contact your
SAV center for an appointment.
The current service status is automatically
saved in the vehicle’s ignition key. The Service
Advisor at your SAV center has a device called a
key reader. When your Service Advisor inserts
your key into the key reader, all pertinent vehicle
and servicing data will be available, and a cus-
tomized maintenance checklist is printed out
based on the specific operations called for by
the Condition Based Service.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system. The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are
available from your authorized BMW SAV center.
The performance of certain subsequent mainte-
nance elements, as required by the SAV New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
 Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note: Change oil at least once a year.
All 2008 model year X5 vehicles are factory-
filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet,
the following oils are strongly recommended
and approved by BMW:
 BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
 Mobil 1 5W-30
 Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
3

For the most current list of synthetic oils, please
contact your SAV center, or call BMW of North
America, LLC at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SH or higher.
The following maintenance elements must be per-
formed at the mileage/time stated (time intervals
begin from the vehicle’s production date):
 Brake Fluid Service: Change brake fluid every
two years, or when specified by CBS.
 Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every
120,000 miles to maximize vehicle fuel econ-
omy and minimize exhaust pollution.
 Spark Plug Service: Replace at
100,000 miles.
 The engine coolant has a lifetime rating and
does not need to be changed except for sys-
tem repairs.
For your convenience, you may also wish to
have your BMW SAV center perform any neces-
sary operations to fulfill any state inspection
requirements in your area concurrent with the
maintenance elements specified above during
other repairs. Should you request more fre-
quent maintenance service, the cost of these
services will not be covered by the Mainte-
nance Program.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW SAV
center has made a substantial investment in
unique BMW special service tools to enable
BMW factory trained service technicians to per-
form quality repairs on your BMW in minimal
time. Your service technician looks forward to
serving your every service need and to help
maximize your satisfaction with your BMW, its
longevity, and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW SAV center.
Maintenance summary
The CBS system will determine the requirement
for performance of the maintenance services
described on this and the following page. These
services may be required either individually or in
conjunction with other maintenance services.
Standard operations
Maintenance work:
 Brief diagnostic test
 Verify Check Control messages.
 Check indicator and warning lights.
 Reset CBS display.
 Inspect tires, check tire pressure and reset
Tire Pressure Monitor.
Engine oil
Maintenance work:
 Change the engine oil and oil filter. We rec-
ommend BMW High Performance 5W-30
Synthetic Oil P/N 07 51 0 017 866.
 Replace ventilation microfilter.
 After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
 Parking brake: Check function, burnish shoes.
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Front brake
Maintenance work:
 Replace brake pads, clean brake pad contact
points in calipers.
 Brake discs: Check surface and thickness, if
necessary replace at extra charge.*
Rear brake
Maintenance work:
 Replace brake pads, clean brake pad contact
points in calipers.
 Brake discs: Check surface and thickness, if
necessary replace at extra charge.*
 Parking brake: Check condition, brake lining
thickness and function, if necessary replace
at extra charge.*
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work:
 Check operation of horn, headlight flasher
and hazard warning flashers.
 Check instrument and control lighting and
heater/air-conditioning blower.
 Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
 Safety belts: Check condition and function.
 Check windshield wiper and washer jet
positions.
 Body: Check for corrosion (except cavities).
 Tires: Check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire). If
necessary, correct pressure (also spare).
 Reset Tire Pressure Monitor.
 Battery: Check state of charge (magic eye)
and charge if required.
 Power steering reservoir: Check fluid level.
 Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers. 
Rear-view mirrors, optional rear-view camera
 Coolant: Check fluid level and concentration.
 Windshield washer and intensive cleaning
system: Check protection level, fluid level, top
if necessary.
 Brake system connections and lines: Check
for leaks, damage and correct positioning.
 Underbody, incl. all visible parts (i.e. transmis-
sion, rear axle, fuel lines, exhaust system),
check for damage, leaks and corrosion.
 Steering components: Check for clearance,
leaks, damage and wear.
 Final Inspection: Road test with check of
–Brakes
– Steering
– Shock absorbers (visual)
– Transmission
Brake fluid
Maintenance work:
 Replace brake fluid.
Spark plugs (not displayed in CBS)
Maintenance work:
 Replace spark plugs at intervals of
100,000 miles.
Automatic Transmission (not shown
in CBS display)
Maintenance work:
 Replace ATF at intervals of 100,000 miles.
5

Emission Control Maintenance
Schedule
The maintenance schedule as shown is required
for the proper functioning of the emission con-
trol systems for optimum vehicle performance
and fuel economy.
Basic Engine
Engine oil As specified by CBS
Engine oil filter As specified by CBS
Fuel System
Air filter As specified by CBS
Ignition System
Spark plugs Replace at intervals of 100,000 miles
Emission Control
Components
Oxygen sensor Replace at intervals of 120,000 miles
Evidence of Maintenance Work
This BMW Service and Warranty Information
Booklet should be presented to your authorized
BMW SAV center when maintenance is
required. Make sure that confirmation of mainte-
nance work is always entered in this Service and
Warranty Information Statement. You may need
this for any warranty claims that become neces-
sary, and later on as evidence that your car has
been given the correct and regular maintenance
that justifies its resale or trade-in value.
6

Battery Care
If your X5 is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the SAV
could result in short term starting problems and
in the long term could damage the battery.
In case your X5 is not operated for several
weeks it is advisable to:
 consider using a proper trickle charger, fol-
lowing the charger manufacturer’s instruc-
tions, to maintain the battery’s state of
charge; or
 consult your BMW SAV center regarding bat-
tery removal. Once removed, the battery must
be charged and stored in a cool, dry place
where it can be protected from freezing. If the
battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.
Please consult with your BMW SAV center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
twelve-year limited mileage anti-corrosion war-
ranty against rust perforation on your SAV pro-
vided that the SAV is maintained in accordance
with the provisions of the New SAV Limited
Warranty as outlined in the Warranty Section of
this Statement (page 29).
The major degree of corrosion protection is due
to the electrophoretic dip painting process
which cathodically deposits paint particles on all
body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside. All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this Booklet
(page 30).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least once
a year, in spring, with plain water in order to
remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW SAV center will do this anti-corrosion
service for you.
Do not apply additional undercoating or
rust-proofing on or near the exhaust
manifold, exhaust pipes, catalytic converter or
heat shields. During driving, the substance used
for undercoating could overheat and cause a
fire.
15

New SAV Limited Warranty —
2008 X5 (Valid only in the U.S.A.
and Puerto Rico)
Warrantor
BMW of North America, LLC (BMW NA) war-
rants 2008 U.S. specification X5 SAVs distrib-
uted by BMW NA or sold through the BMW NA
European Delivery Program against defects in
materials or workmanship to the first retail pur-
chaser, and each subsequent purchaser.
Warranty Period
The warranty period is 48 months or
50,000 miles, whichever occurs first.
Warranty Begins
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this limited warranty, the
SAV must be brought, upon discovery of a
defect in material or workmanship, to the work-
shop of any authorized BMW SAV center in the
United States or Puerto Rico, during normal
business hours. The authorized BMW SAV cen-
ter will, without charge for parts or labor, either
repair or replace the defective part(s) using new
or authorized remanufactured parts. The deci-
sion to repair or replace said part(s) is solely the
prerogative of BMW NA. Parts for which
replacements are made become the property of
BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
SAV is received by the authorized BMW SAV
center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
SAV Limited Warranty for defects in material or
workmanship for a period of 10 years, unlimited
mileage from the date of purchase. In order to
be eligible for this coverage, the SAV must be a
new SAV retailed in the State of Kansas and the
repair performed by an authorized BMW SAV
center in Kansas.
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake discs,
clutch disc, pressure plate, filters, upholstery,
trim and chrome items, paint finish, drive
belts, glass, and similar items, are specifically
limited to defects in material or workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the SAV, improper repair,
lack of or improper maintenance, environmental
influences, flood, accident or fire damage, road
salt corrosion, or use of improper or contami-
nated fuel.
Damage to the engine, transmission or any
related component caused by improper shifting
of the transmission.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant.
Failure to maintain the SAV properly in accor-
dance with the instructions in the X5 Owner’s
Manual or the Service section of this Statement,
that results in the failure of any part of the SAV.
Modification of the SAV or installation of any
performance accessories or components
attached to the SAV which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
29