odometer BMW X5 2008 E70 Service and warranty information

2008 X5 3.0si and 4.8i
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
 The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
 BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing
services.
 New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
2008 X5 vehicles purchased from an authorized
BMW SAV center in the United States or Puerto
Rico are covered by the BMW Maintenance Pro-
gram for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed
into service as a sales demonstrator, service
loaner (SLP) or company vehicle, whichever is
earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on your
vehicle at no expense to you.
Coverage
The BMW Maintenance Program covers all fac-
tory-recommended maintenance, as determined
by the Conditioned Based Service (CBS) sys-
tem. Additional items that need replacement
due to normal wear and tear, and that are not
covered by the original New SAV Limited War-
ranty - such as brake pads, brake rotors and
wiper blade inserts - are included, provided
wear and tear exceeds BMW specifications. Any
adjustments required due to normal operating
conditions are also included. See page s4-5of
this booklet for additional information.
Exclusions from coverage include the following:
 Items reimbursable under your New BMW
SAV Limited Warranty
 Gasoline and gasoline additive
 Windshield washer additive (except when in
conjunction with scheduled maintenance)
 Tires, wheel alignment, tire balance and
rotation
 Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
 Damage detected when performing the rust
perforation inspection
 Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel.
 Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
 Maintenance or repair after the vehicle is
deemed a total loss
 Maintenance or repairs performed by other
than an authorized BMW SAV center within
the United States or Puerto Rico
 Vehicles used in competitive events
1

5.BBBAUTO LINE staff may try to help resolve
your dispute through mediation. If mediation
is not successful, or if you do not wish to par-
ticipate in mediation, claims within the pro-
gram’s jurisdiction may be presented to an
arbitrator at an informal hearing. The arbitra-
tor’s decision should ordinarily be issued
within 40 days from the time your complaint is
filed; there may be a delay of 7 days if you did
not first contact BMW NA about your problem,
or a delay of up to 30 days if the arbitrator
requests an inspection/report by an impartial
technical expert or further investigation and
report by BBBAUTO LINE.
6.You are required to use BBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Sec-
tion 1793.22. You are not required to use
BBB AUTO LINE before pursuing rights and
remedies under any other state or federal law.
“You are also required to use BBBAUTO
LINE before exercising rights or seeking rem-
edies created by Title I of the Magnuson-
Moss Warranty Act, 15 U.S.C. sec. 2301 et
seq. If you choose to seek redress by pursu-
ing rights and remedies not created by Califor-
nia Civil Code Section 1793.22 or Title I of the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.”
7.California Civil Code Section 1793.2(d)
requires that, if BMW NA or its representative
is unable to repair a new motor vehicle to con-
form to the vehicle’s applicable express war-
ranty after a reasonable number of attempts,
BMW NA may be required to replace or repur-
chase the vehicle. California Civil Code Sec-
tion 1793.22(b) creates a presumption that
BMW NA has had a reasonable number of
attempts to conform the vehicle to its applica-
ble express warranties if, within 18 months
from delivery to the buyer or 18,000 miles on
the vehicle’s odometer, whichever occurs first,
one or more of the following occurs:
• The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the vehicle] results in a condition that is likely
to cause death or serious bodily injury if the
vehicle is driven AND the nonconformity
has been subject to repair two or more
times by BMW NA or its agents AND the
buyer or lessee has directly notified
BMW NA of the need for the repair of the
nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW NA or its
agents AND the buyer has notified
BMW NA of the need for the repair of the
nonconformity; OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW NA or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehi-
cle to the buyer.
NOTICE TO BMW NA AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services Department P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8.The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW NA’s
written warranty or applicable law.
9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple
damages, attorneys’ fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
10.
You may reject the decision issued by a BBB
AUTO LINE arbitrator. If you reject the deci-
sion, you will be free to pursue further legal
action. The arbitrator’s decision and any find-
ings will be admissible in a court action.
24

Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’s warranty statements. Instructions for
proper tire care and maintenance are contained
in the X5 Owner’s Manual. Should you experi-
ence difficulty in obtaining warranty service from
a tire manufacturer, your authorized BMW SAV
center will assist you in resolving the difficulty.
Non-genuine BMW Parts - While you may elect
to use non-genuine BMW parts for maintenance
or repair services, BMW NA is not obligated to
pay for repairs that include non-genuine BMW
parts or for any damage resulting from the use
of non-genuine parts.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.
General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
Limited Warranty — Rust
Perforation 2008 X5
BMW of North America, LLC (BMW NA) war-
rants this original SAV against defects in materi-
als or workmanship which will result in rust
perforation of the SAV body for a period of
twelve years unlimited mileage, commencing on
the date of first retail sale, or the date the vehi-
cle is first placed in service as a demonstrator or
company vehicle, whichever is earlier.
To obtain service under this warranty, the SAV
must be brought, upon discovery of any rust
perforation, to the workshop of any authorized
BMW SAV center. This authorized BMW SAV
center will, without charge for parts or labor,
either repair or replace the defective part(s). The
decision to repair or replace said part(s) is solely
the prerogative of BMW NA. Parts for which
replacements are made become the property of
BMW NA.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the SAV
must be inspected at every BMW Inspection II
(at least every two years). Any areas requiring
preventative maintenance must be repaired.
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if necessary, due to dirt accumulation.
b. Repairing any damages to undercoating or paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America, LLC (BMW NA) makes
no other express warranty on this product
except the New SAV Limited Warranty or the
warranty as to the emission control system. THE
DURATION OF ANY IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN.
30

BMW OF NORTH AMERICA, LLC (BMW NA)
HEREBY EXCLUDES INCIDENTAL AND CON-
SEQUENTIAL DAMAGES, INCLUDING LOSS
OF TIME, INCONVENIENCE, OR LOSS OF USE
OF THE SAV, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUD-
ING THE IMPLIED WARRANTY OF MER-
CHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state. Any legal claim or action arising
from any express or implied warranty contained
herein must be brought within 12 months of the
date it arises.
This warranty does not apply to the
following:
a. Damage caused by negligence, improper accident damage repairs, or improper use.
b. Damage attributable to failure to perform required inspections/maintenance at the
specified intervals or in accordance with the
BMW rust inspection/maintenance program
instructions. Proof must be provided by a
paid invoice or filling in the appropriate boxes
in the Service Section of this Statement.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
SAV identification number has been altered
or cannot be read, if the odometer has been
replaced or altered and the true mileage can-
not be determined, if the SAV has been
declared a total loss or sold for salvage pur-
poses, or if the SAV has been used in any
competitive event.
Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
SAVs distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the SAV
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regulations
of the U.S. Environmental Protection Agency
applicable at the time of manufacture and (b) is
free from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 34), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the SAV must be brought to any
authorized BMW SAV center during normal
business hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if any.
The decision whether to repair or replace said
parts is solely the prerogative of BMW NA and
must be expected to correct the failure of the
warranted part. Parts for which replacements are
made become the property of BMW NA. In all
cases, a reasonable time must be allowed for
warranty repairs to be completed after the SAV
is received by the authorized BMW SAV center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your autho-
rized BMW SAV center.
31

It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the X5 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at
any available service establishment using any
equivalent part. BMW NA will reimburse the
owner for such emergency repairs (including
labor, parts and diagnosis not to exceed
BMW NA rates for labor, parts, and diagnosis in
said area) that are covered under this warranty.
Replaced parts and paid invoices must be pre-
sented at an authorized BMW SAV center as a
condition of reimbursement for emergency
repairs not performed by an authorized BMW
SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are warranted
by their manufacturer to be equivalent to genu-
ine BMW parts in performance and durability.
BMW NA assumes no liability under this war-
ranty with respect to parts other than genuine
BMW parts. However, the use of non-genuine BMW replace-
ment parts or non-EPA certified parts does not
invalidate the warranty on other components,
unless non-genuine BMW parts or non-EPA cer-
tified parts cause damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification,
alteration, tampering, disconnection, improper
or inadequate maintenance, use of leaded fuel
or fuels containing more than 10% ethanol, or
other oxygenates with more than 2.8% oxygen
by weight (i.e., more than 15% MTBE or more
than 3% methanol plus an equivalent amount of
co-solvent).
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons other
than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has
been declared a total loss or sold for salvage
purposes.
32

It is strongly recommended that any replace-
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than BMW Authorized Remanufactured or genu-
ine BMW Service Parts. However, the cost of
such service or parts will not be covered under
this warranty, except in emergency situations. In
an emergency situation, where an authorized
BMW SAV center is not reasonably available or a
warranty replacement part is not available within
30 days, repairs may be performed at any avail-
able service establishment or by any individual
using any replacement part.
A repair not completed within 30 days consti-
tutes an emergency. BMW NA will reimburse
the owner for such emergency repairs (including
labor, parts and diagnosis not to exceed BMW
suggested retail price for all warranted parts
replaced and labor charges based on the manu-
facturer’s recommended time allowance for the
warranty repair and the geographically appropri-
ate hourly labor rate) that are covered under this
warranty. Replaced parts and paid invoices must
be presented to an authorized BMW SAV center
as a condition of reimbursement for emergency
repairs not performed by an authorized BMW
SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of emission control systems. If other than genu-
ine BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assur-
ances that such parts are warranted by their
manufacturer to be equivalent to genuine BMW
parts in performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW parts.
However, the use of non-genuine BMW replace-
ment parts does not invalidate the warranty on
other components, unless non-genuine BMW
parts cause damage to warranted parts.What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, modification, alteration, tampering, dis-
connection, improper or inadequate mainte-
nance, except if performed by an authorized
BMW SAV center doing warranty repair work,
use of leaded fuel or fuel other than as specified
in the Owner’s Manual.
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services or the repair or
replacement of maintenance parts beyond the
first replacement interval.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the SAV identification number is altered
or cannot be determined, or if the SAV has been
declared a total loss or sold for salvage purposes.
General
The warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE DURA-
TION OF THE EXPRESS WARRANTIES HEREIN.
BMW OF NORTH AMERICA, LLC (BMW NA)
HEREBY EXCLUDES INCIDENTAL AND CONSE-
QUENTIAL DAMAGES, INCLUDING LOSS OF
TIME, INCONVENIENCE, OR LOSS OF USE OF
THE VEHICLE, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUDING
THE IMPLIED WARRANTY OF MERCHANTABIL-
ITY, APPLICABLE TO THIS PRODUCT.
For assistance in determining which parts are
covered by this warranty, please contact your
authorized BMW SAV center or the BMW NA
Customer Relations Department at
1 800 831-1117 or through our website at
www.bmwusa.com. You may obtain further infor-
mation concerning the emissions warranty or
report violations of warranty terms, by contact-
ing Air Resources Board (ARB), Mobile Source
Division, 9528 Telstar Avenue, El Monte, CA
91731. Please include the title of the BMW ser-
vice department head and telephone number.
37