BMW X5 2011 E70 Owner's Manual

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Communications
This chapter summarizes how to operate your
mobile phone using iDrive or voice command
and how to use BMW Assist or BMW
TeleService.
Communications

Telephone
212
Telephone
The concept
Your BMW is equipped with a full preparation
package mobile phone. After pairing a suitable
mobile phone with the vehicle once, you can
operate the mobile phone using iDrive, the but-
tons on the steering wheel, or voice com-
mands
*.
Once a mobile phone has been paired with your
vehicle, it is automatically recognized as soon
as it is inside the vehicle while the engine is run-
ning or the ignition is switched on. The pairing
data of up to four mobile phones can be stored
simultaneously. If several mobile phones are
detected simultaneously, the respective last
mobile phone paired can be operated via the
vehicle.
Using a phone in your vehicle
Using snap-in adapter*
The so-called snap-in adapter, a mobile phone
cradle, enables the battery to be charged and
the mobile phone to be connected to the exter-
nal antenna of your vehicle. This ensures
improved network reception and a consistent
voice reproduction quality. Ask your BMW
Sports Activity Vehicle Center which mobile
phones snap-in adapters are offered for.
For your safety
A car phone makes life more convenient in
many ways, and can even save lives in an emer-
gency. While you should consult your mobile
phone's separate operating instructions for a
detailed description of safety precautions and
information, we request that you direct your
particular attention to the following:
Only make entries when the traffic situa-
tion allows you to do so. Do not hold the
mobile phone in your hand while you are driving;
use the hands-free system instead. If you do
not observe this precaution, your being dis-tracted can endanger vehicle occupants and
other road users.<
Suitable mobile phones
Please ask your BMW Sports Activity Vehicle
Center which mobile phones with Bluetooth
interface are supported by the mobile phone
preparation package and which mobile phones
are compatible with the snap-in adapter. By vir-
tue of their particular software versions, these
mobile phones support the functions described
in this Owner's Manual. Malfunctions can occur
with other mobile phones.
Operating options
You can operate the mobile phone using:
>Buttons on the steering wheel, refer to
page10
>iDrive, refer to page16
>Voice commands
*, refer to page219
>Programmable memory buttons, refer to
page20
Avoid operating a mobile phone detected by
the vehicle with the keypad of the mobile
phone, otherwise malfunctions can occur.
Commissioning
Pairing mobile phone in vehicle
The following prerequisites must be met:
>Compatible mobile phone: the mobile
phone is supported by the full mobile phone
preparation package. Information on this
subject is also provided on the Internet at:
www.bmw.com/bluetooth
>The mobile phone is ready to operate.
>Bluetooth has been activated in the vehicle,
refer to page214, and on the mobile phone.
*

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>Depending on the mobile phone, certain
settings may be necessary on the mobile
phone, e.g. via the following menu items:
>Bluetooth activated
>Connection must be allowed without
requiring further confirmation
>Reconnect
>Depending on the mobile phone model, the
setting energy saving mode can, for exam-
ple, result in vehicle failing to detect the
paired mobile phone.
>For pairing purposes, define any 4 to 16-
digit number as a Bluetooth passkey,
e.g. 25081107. A long and complex number
offers the best protection against unautho-
rized access. This Bluetooth passkey is no
longer required following successful pair-
ing.
>The ignition is switched on.
Only pair the mobile phone with the vehi-
cle stationary, otherwise the passengers
and other road users can be endangered due to
a lack of attentiveness on the part of the
driver.<
Switching on ignition
1.Insert the remote control as far as possible
into the ignition lock.
2.Switch on ignition without operating the
brake or clutch or pressing the Start/Stop
button.
Preparation via iDrive
3."Telephone"
4."Bluetooth (telephone)"
5."Add new phone"The Bluetooth name of the vehicle is dis-
played.
Preparation with mobile phone
6.Further steps must be carried out with the
mobile phone and vary depending on the
model. Please refer to your mobile phone's
operating instructions, e.g. under the topics
of Searching for a Bluetooth device, Linking
or Pairing.
The Bluetooth name of the vehicle appears
on the mobile phone display.
7.Select the Bluetooth name of the vehicle on
the mobile phone display.
Pairing
Depending on your mobile phone, you will first
be requested consecutively via the display of
your mobile phone or iDrive to enter the Blue-
tooth passkey you specified.
8.Enter the Bluetooth passkey.
Depending on the mobile phone, approx.
30 seconds are available for entering the
Bluetooth passkey on the mobile phone
and on the Control Display.
If pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
Following the initial pairing
>The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
>As soon as a mobile phone is detected by
the vehicle, the phone book entries stored
on the SIM card or on your mobile phone are
transmitted to your vehicle. This transmis-

Telephone
214 sion is dependent on your mobile phone,
refer to the operating instructions of the
mobile phone if necessary, and can take
several minutes.
>Four mobile phones can be paired.
>Specific settings may be necessary in some
mobile phones, e.g. authorization or a
secure connection, refer to the mobile
phone operating instructions.
If not all phone book entries are displayed:
>Transfer all phone book entries from the
SIM card to the mobile phone if necessary.
>It may not be possible to display phone
book entries with special characters.
Checking if pairing is unsuccessful
>Is the mobile phone supported by the
mobile phone preparation package? Infor-
mation on this subject is also provided on
the Internet at: www.bmw.com/bluetooth
>Do the Bluetooth passkeys on the mobile
phone and the vehicle match? The same
Bluetooth passkey must be entered both on
the mobile phone display and via iDrive.
>Have you required longer than 30 seconds
to enter the Bluetooth passkey? Then
repeat the pairing procedure.
>Are too many Bluetooth devices connected
to the mobile phone? If so, delete the con-
nections with other devices on the mobile
phone.
>The mobile phone no longer reacts? Switch
the mobile phone off and then on again or
disconnect the power supply.
>Repeat the pairing procedure.
>If all items on the list have been checked
and the mobile phone still cannot be paired,
please contact Customer Relations.
Connecting a particular mobile phone
If more than one mobile phone is detected by
the vehicle, the mobile phone at the top of the
list is connected. A different mobile phone can
be connected by selecting it.1."Telephone"
2."Bluetooth (telephone)"
3.Select the desired mobile phone.
Unpairing mobile phone from vehicle
1."Telephone"
2."Bluetooth (telephone)"
3.Highlight the mobile phone that is to be
unpaired.
4.Open "Options".
5."Remove phone from list"
The unpaired mobile phone is deleted from
the list.
The phone book entries and the lists of
stored phone numbers are also deleted.
Activating/deactivating Bluetooth link
Bluetooth technology is not approved in
all countries. Observe the applicable local
regulations. Temporarily deactivate the Blue-
tooth link between the vehicle and the mobile
phone if necessary.
If the Bluetooth link is deactivated, you cannot
operate your mobile phone via the vehicle and
other devices with a Bluetooth interface can be
used via the mobile phone, e.g. a laptop com-
puter.<

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To temporarily deactivate the Bluetooth link
between the vehicle and your mobile phone:
1."Telephone"
2.Open "Options".
3."Bluetooth"
Adjusting the volumes
Turn the knob until the desired volume is set.
Adjust the volume of:
>Ringer volume
>Call volume
These volumes for the hands-free system are
maintained, even if the other audio sources are
set to minimum volume.
The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions via
iDrive:
>Accepting/refusing a call
>Dialing phone numbers
>Dialing phone numbers from the phone
book>Selecting stored phone numbers, e.g. from
the list of received calls
>Ending a call
When the ignition is switched off or in radio
readiness, e.g. after taking the remote control
out of the ignition switch, you can continue an
ongoing call via the hands-free system for sev-
eral minutes.
Speech quality
If the person you are talking to is having difficul-
ties understanding you, this may be due to
excessive background noise. The full prepara-
tion package mobile phone can compensate for
these noises to a certain extent. To optimize the
speech quality during a call, we recommend
that you:
>Reduce background noise, e.g. by closing
the windows, reducing air flow from the
automatic climate control or pointing the
open front air vents downward.
>Reduce the volume of the hands-free sys-
tem.
Requirements
>The pairing data of the mobile phone are
stored in the vehicle and the mobile phone
is ready to operate.
>The engine is running or the ignition is
switched on.
>The mobile phone is detected by the vehi-
cle.
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Press the button on the steering wheel

Telephone
216 or
"Accept"
Rejecting a call
"Reject"
The caller is diverted to your mailbox if it has
been activated.
Ending a call
Press the button on the steering wheel
or
1."Telephone"
2."Active calls"
3.Select an active call.
Dialing phone numbers
1."Telephone"
2."Dial number"
3.Select the digits individually.4. Select this symbol to establish the con-
nection
or
Press the button on the steering wheel.
The phone number can also be entered using
voice commands
*, refer to page219.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
Calls with multiple parties
You can switch between calls and combine two
calls to a single conference call. These func-
tions must be supported by the mobile phone
and the service provider.
Accepting a call while speaking to
another party
This function depends on the service provider
and may need to be activated. The mobile
phone may need to be set up for it.
If a second call comes in during an ongoing call,
you will hear a call waiting signal if this function
has been activated.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish another call during an active call.
1."Telephone"
2."Active calls"

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3."Hold"
The existing call is put on hold.
4.D ial the new phone number or se lec t it fro m
a list.
Switching between two calls, toggling
>Active call: indicated by a red handset
>Call on hold: indicated by a green handset
To switch to the call on hold, select this hand-
set.
Establishing a conference call
Two calls can be connected to a single tele-
phone conference call.
1.Establish two calls.
2."Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Phone book
The phone book accesses the contacts* and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.1."Telephone"
2."Phone book"
All contacts with a phone number are displayed.
A symbol indicates the storage location of the
contacts.
Calling a contact
1.Select the desired contact.
A connection is established immediately if
calling contacts with one phone number.
For contacts with several phone numbers:
2.Select the desired phone number.
The connection is established.
SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a des-
tination.
Mobile phone
SymbolMeaning
Contact with one phone
number.
Contact with more than one
phone number.
A telephone call is not pos-
sible, the mobile phone has
no coverage or no network,
or a Service Request
* is
active.

Telephone
218
Editing a contact
The entries in the contacts can be changed.
When a contact from the mobile phone is
changed, the changes are not stored on the
mobile phone. A copy of the entry is stored in
the vehicle.
1.Highlight the contact.
2.Open "Options".
3."Edit entry"
The contact can be edited.
Redialing
The eight phone numbers dialed last are stored.
Dialing the number using iDrive
1."Telephone"
2."Redial"
3.Select the desired entry.
The connection is established.
Deleting a single entry or all entries
1.Highlight the entry.
2.Open "Options".
3."Delete entry" or "Delete list".
Saving an entry in the contacts
1.Highlight the entry.
2.Open "Options".
3."Store as new contact" or "Add to existing
contact".
4.Select the type of number: "Home", "Busi-
ness", "Mobile" or "Other".
5.Complete the entries if necessary.
6."Store contact in vehicle"
Received calls
The 20 calls that were last received are dis-
played.
1."Telephone"
2."Received calls"
Calling a number from the list
Select an entry.
The connection is established.
Deleting a single entry or all entries
1.Highlight the entry.
2.Open "Options".
3."Delete entry" or "Delete list".
Saving an entry in the contacts
1.Highlight the entry.
2.Open "Options".
3."Store as new contact" or "Add to existing
contact".
4.Select the type of number: "Home", "Busi-
ness", "Mobile" or "Other".
5.Complete the entries if necessary.
6."Store contact"
Messages
Various types of messages can be displayed:
>Messages from My Info
>Messages from BMW Concierge service
Displaying messages
1."Telephone"
2."Messages"
3. Select the desired message.