service BMW X5 3.0Si 2010 E70 Owner's Guide

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BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center.
After the BMW Assist system has been deacti-
vated, no BMW Assist service will be available.
The BMW Assist system can be reactivated by
a BMW Sports Activity Vehicle Center after a
new contract has been signed.
Requirements
>The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a
GPS signal must be available.
>The BMW Assist service contract was
signed with your BMW Sports Activity Vehi-
cle Center or with the BMW Assist
Response Center. Enabling must have
been completed.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.>Automatic Collision Notification: under cer-
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle and
position data are transmitted in the process.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleServices: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW Sports Activity Vehicle
Center, either automatically before a ser-
vice due date or when you request a BMW
service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
>You can also access the BMW Assist con-
cierge service via the Internet.
*
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BMW Assist
216
TeleServices*
TeleServices supports communication with
your BMW Sports Activity Vehicle Center.
>Data on the vehicle's service requirements
can be sent directly to the BMW Sports
Activity Vehicle Center. In this way, the
BMW Sports Activity Vehicle Center can
plan its work in advance. This shortens the
duration of the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The offer varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW concierge service. When an
information message is received, a list of the
received messages is displayed automatically.
Messages
SMS, BMW Concierge service messages and
My Info messages from the BMW Assist portal
are listed here, refer to Messages on page208.
Roadside assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or TeleServices
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
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217
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Vehicle equipped with BMW Assist or
TeleServices
1."BMW Assist"
2."Roadside Assistance"
3."Start service"
Teleservice Diagnosis*
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. Teleservice
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
Teleservice Help*
Teleservice Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire-
less transmission. Teleservice Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting Teleservice Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of Teleservice Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an Internet portal that makes
available a number of services for use in the
vehicle, e.g. information on restaurants on your
route, your own address book or an e-mail
account.
BMW Search is always displayed across the full
screen.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
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BMW Assist
218
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening start page
1.Open "Options".
2."Home"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Pairing
To display e-mails, contacts from BMW Search
or other personal data, you need to log in.
1."BMW Assist"
2."BMW Search"
3.Open "Options".
4."User identification"5."User name:"
6.Enter the user name and select "OK".
7."Password:"
8.Enter the password and select "OK".
9."OK"
Automatically logging in
You are logged in automatically when
BMW Search is opened.
"Logon automatically"
Logging off
1."BMW Assist"
2."BMW Search"
3.Open "Options".
4."User logoff"
Activating TeleServices*
If the services are not displayed, they may need
to be activated.
1."BMW Assist"
2."Activate TeleService"
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
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219
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Vehicle equipped with BMW Assist or
BMW TeleServices
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleServices
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
You can send a request to your BMW Sports
Activity Vehicle Center to arrange a service
appointment. The Teleservice data is transmit-
ted during a Service Request. Your BMW
Sports Activity Vehicle Center will contact you.
Starting a Service Request
1."BMW Assist"
2."Service Request"3."Start service"
Automatic Service Request*
The Teleservice data necessary for servicing
the vehicle are automatically sent to your BMW
Sports Activity Vehicle Center prior to the ser-
vice deadline. The center will contact you and a
service appointment can be arranged.
You can check when the BMW Sports Activity
Vehicle Center was notified.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
BMW Sports Activity Vehicle
Center*
Address and contact data of the BMW Sports
Activity Vehicle Center.
1."BMW Assist"
2."Your BMW center"
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BMW Assist
220
Data transfer*
The status of the data transfer is displayed.
1."BMW Assist"
2.Open "Options".
3."Data transfer"
Service status*
Display of all services available in the vehicle.
1."BMW Assist"
2."Service status"
3."Available services"
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Mobility
This section helps you maintain your
mobility by supplying important information
on vital topics including fuels and lubricants,
wheels and tires, service, maintenance
and roadside assistance.
Mobility
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Mobility
229Reference
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Wheels and tires
Tire inflation pressure
Information for your safety
The condition of the tires and the maintenance
of the specified tire pressure are crucial not only
to the tire's service life, but also to driving com-
fort and most importantly, driving safety.
Checking pressure
Only check tire inflation pressure when the tires
are cold. This means after a maximum of
1.25 miles/2 km driving or when the vehicle has
been parked for at least 2 hours. When tires are
warm, the tire inflation pressure increases.
Check the tire inflation pressure regularly
and correct it as needed, even on the
compact tire
*: at least twice a month and before
starting long trips. If you fail to observe this pre-
caution, you may be driving on tires with incor-
rect tire pressures, a condition that can not only
compromise your vehicle's driving stability, but
also lead to tire damage and the risk of an acci-
dent. Do not drive with depressurized, i.e. flat
tires, except run-flat tires. A flat tire will seri-
ously impair your vehicle's handling and braking
response. Attempts to drive on a flat tire can
lead to a loss of control over the vehicle.<
After correcting the tire inflation pressure,
reinitialize the Flat Tire Monitor, refer to
page93, or reset the Tire Pressure Monitor,
refer to page94.<
Pressure specifications
The tables below provide all the correct inflation
pressures for the specified tire sizes at ambient
temperature.
The inflation pressures apply to the tire
sizes and tire brands respectively
approved and recommended by BMW; a list of
these is available from your BMW Sports Activ-
ity Vehicle Center. tion pressure for your tires, observe the follow-
ing:
>Tire sizes of your vehicle
>Load conditions
>Maximum allowable driving speed
Tire inflation pressures for speeds
up to 100 mph/160 km/h
For normal driving up to 100 mph/160 km/h,
adjust pressures to the respective tire inflation
pressures listed on the following pages in the
column Traveling speeds up to max. of
100 mph/160 km/h to achieve optimum driving
comfort.
These pressure specifications can be found on
the door post when you open the driver's door.
The permissible top speed for these tire
inflation pressures is 100 mph/160 km/h.
Do not exceed this speed, otherwise tire dam-
age and accidents may result.<
Tire inflation pressures for speeds
above 100 mph/160 km/h
In order to drive at maximum speeds in
excess of 100 mph/160 km/h, please
observe, and, if necessary, adjust tire pressures
for speeds exceeding 100 mph/160 km/h from
the relevant table on the following pages.
Otherwise tire damage and accidents could
occur.<
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Mobility
235Reference
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Tire identification marks
Knowledge of the labeling on the side of the tire
makes it easier to identify and choose the right
tires.
Tire size
Speed letter
Q = up to 100 mph (160 km/h)
T = up to 118 mph (190 km/h)
H = up to 131 mph (210 km/h)
V = up to 150 mph (240 km/h)
W = up to 167 mph (270 km/h)
Y = up to 186 mph (300 km/h)
Tire Identification Number
Tires with DOT codes meet the guidelines of
the US Department of Transportation.
DOT code:
Tire age
The manufacturing date of tires is contained in
the tire coding: DOT ... 0809 indicates that the
tire was manufactured in week 8 of 2009.
BMW recommends that you replace all tires
after 6 years at most, even if some tires may last
for 10 years.
Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder and
maximum section width. For example:
Tread wear 200 Traction AA
Temperature A
DOT Quality Grades
Tread wear
Traction AA A B C
Temperature A B C
All passenger car tires must conform to
Federal Safety Requirements in addition
to these grades.<
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course. For example, a tire graded
150 would wear one and one-half (1γ) times as
well on the government course as a tire graded
100. The relative performance of tires depends
upon the actual conditions of their use, how-
ever, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteris-
tics and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, B, and C.
Those grades represent the tire's ability to stop
on wet pavement as measured under controlled
conditions on specified government test sur-
faces of asphalt and concrete. A tire marked C
may have poor traction performance.
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning, or peak traction charac-
teristics.<
e.g.
Nominal width in mm
Aspect ratio in Ξ
Belted construction – radial
Rim diameter in inches
Carrying capacity ID-code
(not in ZR tires)
Speed code letter
(in ZR tires before the R)255/55 R18109 H
e.g.
Manufacturer code
for tire make
Tire size and tire design
Tire ageDOT xxxx xxx 0809
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Mobility
237Reference
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Run-flat tires
You will recognize run-flat tires by the circular
symbol containing the letters RSC on the side
of the tire.
Run-flat tires consist of partially self-contained
tires and special rims. The sidewall reinforce-
ment ensures that the tire retains some residual
safety in the event of pressure drop and driving
remains possible to a restricted degree.
To continue driving with a damaged tire:
>With Flat Tire Monitor, refer to Indication of
a flat tire page93
>With Tire Pressure Monitor, refer to Mes-
sage with low tire inflation pressure page95
New wheels and tires
Have new wheels and tires installed only
by your BMW Sports Activity Vehicle
Center or a tire shop that works according to
BMW repair procedures with correspondingly
trained personnel. If this work is not carried out
properly, there is a danger of subsequent dam-
age and related safety hazards. Make sure that
the new wheels are balanced.<
Retreaded tires
BMW does not recommend that you use
retreaded tires, as driving safety may be
impaired. The causes for this include the possi-
bly different tire casing structures and the often
wide variations in their age, which can result in a
limited service life.<
The right wheels and tires
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount Run-Flat Tires for your own safety. Your
BMW Sports Activity Vehicle Center will be
happy to advise you.
BMW recommends that you use only
wheel and tire combinations that BMW
has tested and approved for your particular
vehicle. Variations in factors such as manufac-
turing tolerances mean that even wheels and
tires with identical official size ratings could
actually have different dimensions than the
approved units – these differences could lead to
body contact, and with it the risk of severe acci-
dents. If non-approved wheels and tires are
used, BMW cannot evaluate their suitability,
and therefore cannot be held liable for driving
safety.<
When changing to larger wheels and tires,
it may be necessary to make changes to
the wheelwell trim piece, as otherwise road
users could be endangered or the vehicle could
be damaged. Only have this work carried out by
a BMW Sports Activity Vehicle Center or a
workshop that works in accordance with BMW
guidelines and uses appropriately trained per-
sonnel.<
You can ask your BMW Sports Activity Vehicle
Center for the correct wheel/tire combination.
The correct wheel/tire combination also affects
various systems whose function would other-
wise be impaired, e.g. ABS, DSC, xDrive,
Dynamic Performance Control in the BMW X6,
or Flat Tire Monitor.
To maintain good handling and vehicle
response, use only tires of a single tread config-
uration from a single manufacturer. Following
tire damage, have the original wheel and tire
combination remounted on the vehicle as soon
as possible.
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