engine BMW X5 XDRIVE 30I 2010 E70 Service Manual
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Page 218 of 300

BMW Assist
216
TeleServices*
TeleServices supports communication with 
your BMW Sports Activity Vehicle Center.
>Data on the vehicle's service requirements 
can be sent directly to the BMW Sports 
Activity Vehicle Center. In this way, the 
BMW Sports Activity Vehicle Center can 
plan its work in advance. This shortens the 
duration of the service appointment.
>In the event of a breakdown, data on the 
vehicle's condition can be sent directly to 
Roadside Assistance
*. 
>The offer varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for 
example, restaurants, emergency pharmacy 
services, gas stations or hotels, as well as 
receive the corresponding telephone numbers 
and addresses.
You can then dial a phone number directly or 
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW 
Concierge service.
You are connected to an employee of the BMW 
Concierge service to obtain the required infor-
mation. You can then have the phone number 
and address sent to you and, for example, use it 
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly 
through the BMW concierge service. When an 
information message is received, a list of the 
received messages is displayed automatically.
Messages
SMS, BMW Concierge service messages and 
My Info messages from the BMW Assist portal 
are listed here, refer to Messages on page208.
Roadside assistance
You can call BMW Roadside Assistance* 
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist 
or TeleServices
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is 
paired, a connection is established to BMW 
Roadside Assistance.
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 217
Entertainment
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At a glance
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Navigation
Mobility
Vehicle equipped with BMW Assist or 
TeleServices
1."BMW Assist"
2."Roadside Assistance"
3."Start service"
Teleservice Diagnosis*
Teleservice Diagnosis enables the wireless 
transmission of detailed vehicle data that are 
important for vehicle diagnosis. Teleservice 
Diagnosis can be started after a prompt by 
Roadside Assistance and termination of the 
voice connection.
Teleservice Help*
Teleservice Help enables an in-depth diagnosis 
of the vehicle by Roadside Assistance via wire-
less transmission. Teleservice Help can be 
started after a prompt by Roadside Assistance 
and termination of the voice connection.
Starting Teleservice Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of Teleservice Help, a voice 
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist 
subscription are not displayed, they may need 
to be activated.1.Make sure that the vehicle can determine its 
current position. Reception is usually best 
when you have an unobstructed view to the 
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another 
menu is opened, activation continues running in 
the background.
BMW Search*
BMW Search is an Internet portal that makes 
available a number of services for use in the 
vehicle, e.g. information on restaurants on your 
route, your own address book or an e-mail 
account.
BMW Search is always displayed across the full 
screen.
Requirements
>Subscription to the optional Convenience 
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is 
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
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Page 226 of 300

Refueling
224
Refueling
Switch off the engine before refueling. 
When handling fuel, always observe all 
applicable precautionary measures and regula-
tions. Never transport reserve fuel containers in 
the vehicle. These could become leaky and 
cause an explosion or a fire in an accident.<
Fuel filler door
Opening
1.Open the fuel filler door. To do this, briefly 
press the lower edge.
2.Turn the fuel filler cap counterclockwise.
3.Place the fuel filler cap in the bracket 
attached to the fuel filler door.
Closing
Fit the cap and turn it clockwise until you clearly 
hear a click.
Do not crush the band attached to the 
cap; otherwise, the cap may not properly 
seal and fuel vapors can escape.<
A message
* is displayed if the cap is loose or 
missing.
Releasing manually
If an electrical malfunction should occur, you 
can unlock the fuel filler door manually.
1.Open the right-hand side panel in the cargo 
bay.
2.Pull the knob with the gas pump symbol.
Observe the following when refueling
When handling fuels, follow the safety 
precautions posted at the filling station. 
Otherwise, there is a danger of personal injury 
or property damage.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Avoid raising the filler 
nozzle during refueling, otherwise this leads to
>premature pump shutoff
>a reduced efficiency of the fuel-vapor 
recovery system
The fuel tank is full when the filler nozzle clicks 
off the first time.
Fuel tank capacity
Approx. 22.5 US gal/85 liters, including the 
reserve capacity of approx. 2.1 US gal/8 liters
X5 xDrive48i: approx. 2.6 US gal/10 liters 
reserve
X6 xDrive50i: approx. 3.2 US gal/12 liters 
reserve
Refuel as soon as possible once your 
cruising range falls below 30 miles/
50 km, otherwise engine functions are not 
ensured and damage can occur.<
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Mobility
 225Reference
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Fuel specifications
Gasoline engine: required fuel
Do not use leaded gasoline, otherwise 
damage to the catalytic converter will 
result.
Do not use E85, i.e. fuel that consists of 85 % 
ethanol, or Flex Fuel, otherwise permanent 
damage to the engine and the fuel supply sys-
tem will result.<
Super Premium Gasoline/AKI 91
This gasoline is highly recommended.
However, you may also use gasoline with less 
AKI. The minimum AKI Rating is:
>BMW X5: 87
>BMW X6: 89
If you use gasoline with this minimum AKI Rat-
ing, the engine may produce knocking sounds 
when starting at high outside temperatures. 
This has no affect on the engine life.
Do not use gasoline below the specified 
minimum quality, otherwise engine dam-
age can result.<
Use high-quality brands
Field experience has indicated significant dif-
ferences in fuel quality: volatility, composition, 
additives, etc., among gasolines offered for sale 
in the United States and Canada. Fuels contain-
ing up to and including 10 % ethanol or other 
oxygenates with up to 2.8 % oxygen by weight, 
that is, 15 % MTBE or 3 % methanol plus an 
equivalent amount of co-solvent, will not void 
the applicable warranties with respect to 
defects in materials or workmanship.
The use of poor-quality fuels may result in 
drivability, starting and stalling problems 
especially under certain environmental condi-
tions such as high ambient temperature and 
high altitude. 
Should you encounter drivability problems 
which you suspect could be related to the fuel 
you are using, we recommend that you respond 
by switching to a recognized high-quality brand such as gasoline that is advertised as Top Tier 
Detergent Gasoline. 
Failure to comply with these recommendations 
may also result in unscheduled maintenance.<
BMW X5 with BMW Advanced Diesel: 
required fuel
Ultra-Low Sulfur Diesel
The engine of your BMW is designed for diesel 
with a low sulfur content:
Ultra-low sulfur diesel ASTM D 975-07a.
Only refuel with ultra-low sulfur diesel. 
The percentage of biodiesel in the fuel 
must not exceed 5Ξ, referred to as B5. Do not 
refuel with gasoline. If the vehicle has been 
refueled with incorrect fuel such as gasoline, do 
not start the engine; otherwise, there is a dan-
ger of engine damage.<
After incorrect refueling, contact a BMW Sports 
Activity Vehicle Center.
The fuel filling neck is designed for refuel-
ing with diesel nozzles.
If the nozzle cannot be inserted into the fuel 
filler pipe of your BMW, please check to make 
sure that you are refueling with a diesel fuel 
pump and whether this is equipped with a diesel 
nozzle.<
In the event the ultra-low sulfur diesel 
nozzle cannot be fully inserted into the 
fuel filler neck, please contact BMW Roadside 
Assistance for instructions on how to add fuel. 
For more information on BMW Roadside Assis-
tance, refer to page262.<
Winter diesel
In order to assure the operational reliability of 
the diesel engine, during cold seasons, please 
refuel with winter diesel, which is sold at filling 
stations during this time of year. The standard 
fuel filter heating prevents the supply of fuel 
from stalling during driving.
Do not mix in any additives or gasoline; 
otherwise, there is the risk of engine dam-
age.<
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Refueling
226
BMW X5 with BMW Advanced 
Diesel
The concept
BMW Advanced Diesel reduces nitrogen oxides 
in the diesel exhaust of your vehicle by injecting 
the reducing agent diesel exhaust fluid into the 
exhaust line. In the catalytic converter, a chem-
ical reaction occurs that minimizes nitrogen 
oxides.
In order to be able to start the engine in the 
usual way, there must be a sufficient supply of 
diesel exhaust fluid in the separate reservoir.
System heating
In order to bring the system to operating tem-
perature after a cold start of the engine, the 
automatic transmission shifts into the next 
higher gear at a later point.
Reserve display
A display in the instrument panel informs you 
about the remaining distance can be covered 
with the amount of fuel currently in the tank.
The reserve display appears approx. 
1,000 miles/1,600 km before the end of the 
tank.
As soon as the reserve display has 
appeared in the instrument panel, have 
the diesel exhaust fluid refilled to prevent the 
engine from being unable to restart.<
Diesel exhaust fluid at minimum
Even with a display of -- mls, the engine will 
continue to run, provided that it is not switched 
off, and all other operating requirements are 
met, e.g. sufficient fuel.
Do not drive until the displayed remaining 
distance runs out. Otherwise, it may not 
be possible to restart the engine.<
Incorrect fueling
The warning lamp lights up:
The reservoir has been filled with an 
incorrect fluid.
Please contact your BMW Sports Activity Vehi-
cle Center.
Having diesel exhaust fluid refilled
Your BMW Sports Activity Vehicle Center refills 
the diesel exhaust fluid as part of the regular 
maintenance. If you adhere to this maintenance 
schedule, it is usually not necessary to refill any 
fluids between the maintenance dates.
Under certain circumstances, e.g. due to a par-
ticularly sporty driving style or operation of the 
vehicle at high altitudes, it may be necessary to 
refill fluids between maintenance dates.
As soon as the reserve display has appeared in 
the instrument panel, have the diesel exhaust 
fluid refilled to prevent the engine from being 
unable to restart.
You can have the fluid refilled by a BMW Sports 
Activity Vehicle Center.
Diesel exhaust fluid at low 
temperatures
Due to its physical properties, it may be 
necessary to replenish the level of diesel 
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Refueling
228 3.The reservoir is full when the fill level in the 
bottle stops changing. It is not possible to 
overfill. 
Pull bottle back, refer to arrow, and unscrew 
it.
Closing reservoir
After the reservoir is filled, close it again with the 
releasing tool.
After refilling diesel exhaust fluid
Incorrect fluid
After refilling with the incorrect fluid, e.g. 
antifreeze for windshield wiper fluid, do 
not start the engine because this could result in 
a fire hazard.<
Contact your BMW Sports Activity Vehicle 
Center.
Bottle disposal
You can have bottles for diesel exhaust 
fluid properly disposed of at your BMW 
Sports Activity Vehicle Center.
Only dispose of empty bottles in your house-
hold garbage if the local legal regulations permit 
it.<
Reserve display
After refilling, the reserve continues to appear 
after the engine is restarted. After the vehicle 
has been driven for a few more minutes, this 
display will disappear.
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Under the hood
240
Engine compartment
BMW X5
1Filler neck for washer fluid of the headlamp 
and windshield cleaning systems, refer to 
page69
2Starting-aid terminal, refer to page262
3Expansion tank for coolant, refer to 
page243
4Filler neck for engine oil, refer to Adding 
engine oil on page242
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Mobility
 241Reference
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BMW X6
1Filler neck for washer fluid of the headlamp 
and windshield cleaning systems, refer to 
page69
2Filler neck for engine oil, refer to Adding 
engine oil on page2423Starting-aid terminal, refer to page262
4Expansion tank for coolant, refer to 
page243
Engine oil
The engine oil consumption is dependent on 
driving style and driving conditions.
Checking engine oil level
Your vehicle is equipped with an electronic oil 
level check.
The condition for the most accurate indication 
of the oil level possible is measurement with the 
engine at operating temperature, i.e. following 
an uninterrupted drive of at least 6 miles/10 km. 
You can display the oil level while driving or 
when stopped on a level surface with the engine 
running.1."Vehicle Info"
2."Vehicle status"
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Under the hood
242 3."Engine oil level"
Possible messages
>"Engine oil level OK"
>"Measuring engine oil level...": 
This process can take approx. 3 minutes 
when stopped on a level surface and 
approx. 5 minutes while driving.
>"Engine oil level below minimum. Add 
1quart!": 
At the next opportunity, add 1 US quart/liter 
of engine oil.
If the oil level displayed is below mini-
mum, add engine oil immediately. 
Failure to do so may lead to engine dam-
age.<
>"Engine oil level too high! Have this 
checked.":
Have the vehicle checked immedi-
ately, otherwise engine damage may 
result if too much oil has been added.<
>"Measurement inactive. Have this 
checked.": 
Do not add engine oil. Before continuing to 
drive, note the recalculated remaining mile-
age until the next oil change service, refer to 
Service requirements on page74. Have the 
system checked as soon as possible.
Adding engine oil
BMW X5
BMW X6
Do not add 1 US quart/liter of oil until a corre-
sponding message is shown on the Control Dis-
play.
Add oil within the next 125 miles/200 km, 
otherwise the engine could be dam-
aged.<
Continuous exposure to used oil has 
caused cancer in laboratory testing. 
For this reason, any skin areas that come into 
contact with oil should be thoroughly washed 
with soap and water.
Keep oil, grease etc. out of reach of children and 
observe the warnings on the containers to pre-
vent health risks.<
Oil change
Only have an oil change carried out by a BMW 
Sports Activity Vehicle Center or a workshop 
that works in accordance with BMW guidelines 
and uses appropriately trained personnel.
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Mobility
 243Reference
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Approved engine oils
The quality of the engine oil selected has critical 
significance for the operation and service life of 
an engine. BMW continuously approves spe-
cific oils after confirming their suitability for use 
in its vehicles with extensive testing.
Your BMW Sports Activity Vehicle Center 
will be happy to answer more detailed 
questions about approved oils.<
You can also call BMW of North America at 
1-800-831-1117 or visit the website at 
www.bmwusa.com to obtain this information.
Do not use oil additives, as these may 
result in engine damage.<
Alternative oil grades
If none of the approved oils is available at a 
given time, you can also use smaller quantities 
of other oils between oil changes. The packag-
ing must include one of the following indica-
tions of oil specifications.
Gasoline engines
>Preferred: BMW Longlife-01, 
BMW Longlife-01 FE
>Alternative: BMW Longlife-98, API SM or 
higher
Diesel engines
>BMW Longlife-04
Viscosity grades
Viscosity is a measure of an oil's flow rating and 
is specified in SAE grades.
The choice of the right SAE grade is based on 
the climatic conditions in the region in which 
you normally drive your BMW.
Approved oils belong to the SAE classi-
fications 0W-40, 0W-30, 5W-40 and 
5W-30.<
These oils can be used for driving at all outside 
temperatures.
Coolant
Do not add coolant to the cooling system 
when the engine is hot. Escaping coolant 
can cause burns.<
Coolant is composed of equal parts water and a 
coolant additive. Not all commercially available 
additives are suitable for your BMW. Your BMW 
Sports Activity Vehicle Center can recommend 
suitable additives.
Only use suitable additives, otherwise 
engine damage may result. The additives 
present a health hazard; observe the instruc-
tions on the containers.<
Comply with the appropriate environ-
mental protection regulations when dis-
posing of coolant additives.<
Checking coolant level
1.Do not open the hood until the engine has 
cooled down.
2.Turn the cap of the expansion tank counter-
clockwise to allow any accumulated pres-
sure to escape, then continue turning to 
open.
3.The coolant level is correct when the cool-
ant level is between the MIN and MAX 
marks, refer to the diagram adjacent to the 
filler neck.
4.If the coolant is low, slowly add coolant up to 
the specified level; do not overfill.
5.Turn the cap until there is an audible click.
6.Have the reason for the coolant loss elimi-
nated as soon as possible.
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