service BMW Z4 SDRIVE28I 2012 Owner's Manual
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Changing the channel using the buttons
Press the button for the correspond‐
ing direction. The next enabled channel is
opened.
Search
1. Press and hold the button for the
corresponding direction. The activated
channels appear on the display one after the
other.2.Release the button to select the displayed
channel.
Notes
When there is a signal blockage or the transmis‐
sion is suspended momentarily for more than
4 seconds, a message will appear on the display.
Service may be interrupted or unavailable for
specific reasons such as environmental or topo‐
graphic conditions and others that Satellite
Radio cannot directly control. Signal may not be
available under tunnels, in parking garages, next
to tall buildings, nearby trees with dense foliage,
nearby mountains or other possible strong sour‐
ces of radio interference. Service should resume
normally after the source of signal unavailability
has been cleared.
CD/multimedia
CD player and CD/DVD changer
Filling the CD player
Insert the CD into the CD drive with the printed
side up.
Playback begins automatically.
Reading can take a few minutes with com‐
pressed audio files.
Starting the CD player
A CD is contained in the CD player.1.Switch on the car radio if necessary.2. Press the button.3."CD"
Starting the CD/DVD changer
1.Switch on the car radio if necessary.2.Fill the CD/DVD compartments, refer to
page 125.3. Press the button.4."DVD"5.Press the button of the desired CD/DVD
number.
The corresponding CD/DVD number is shown
on the display. At the end of the last track, the
device changes to the next CD/DVD.
Skipping to another track
Press the button repeatedly until the
desired track is played.
With the right knob:
Turn the right knob until the desired track is
played back.
Fast forward/reverse
Hold the button down.
Tracks can be heard but are distorted.
Briefly playing and selecting a track
"SC"
All tracks are played briefly one after the other.
To interrupt the function and select a track:
"SC"
Random playback
"RND"
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Adjusting the volume1. Press the button.2."AUX"3."Vol-AUX"4.Connect the audio device, switch it on and
select a track on the audio device.
USB audio interface/mobile phone
audio interface
At a glance
It is possible to connect external audio devices.
The sound is output on the vehicle loudspeak‐
ers.
Connectors for external devices
▷Connection via USB audio interface: Apple
iPod/iPhone, USB devices, e.g., MP3 play‐
ers, USB flash drives, or mobile phones that
are supported by the USB audio interface.▷Connection via snap-in adapter, refer to
page 143, when equipped with extended
connectivity of the music player in the mo‐
bile phone: Apple iPhone or mobile phones.
Playback is only possible if no audio device
is connected to the analog AUX-IN port.
Due to the large number of different audio devi‐
ces available on the market, it cannot be ensured
that every audio device/mobile phone is opera‐
ble on the vehicle.
Ask your service center about suitable audio de‐
vices/mobile phones.
Audio files
Standard audio files can be played back:
▷MP3.▷WMA.▷WAV (PCM).▷AAC, M4A.▷Playback lists: M3U, WPL, PLS.File system
Standard file systems for USB devices are sup‐
ported. The FAT 32 format is recommended.
Connecting
The USB audio interface is in the center armrest.
Connection of Apple iPod/iPhone via USB
audio interface
To connect the iPod, use the BMW cable
adapter for the Apple iPod. Additional informa‐
tion can be obtained from your service center or
on the Internet: www.bmw.com.
Connect the Apple iPod/iPhone with the AUX-
IN port and USB interface.
The Apple iPod/iPhone menu structure is sup‐
ported by the USB audio interface.
Connection of a USB device via the USB
audio interface
Connect using a flexible adapter cable to protect
the USB audio interface and the USB device
against physical damage.
Connect the USB device to the USB interface.
After connecting for the first time
Information on all music tracks, e.g. artist or type
of music, as well as playback lists are transmit‐
ted into the vehicle. This may take some time,
depending on the USB device and the number
of tracks.
During transmission, the tracks can be called up
via the file directory.
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Communication
All of the options available to you for mobile
communication with family, friends, business
partners, and service providers are described in this chapter.Online Edition for Part no. 01 40 2 609 184 - 09 11 500
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▷It may not be possible to display phone book
entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers.
If all points in this list have been checked and the
required function is still not available, contact
Customer Relations or the service center.
Controls
The following functions can be operated on the
radio:
▷Accept/reject a call.▷Dial a phone number.▷Dial a phone number from the phone book.▷Dial a stored phone number, such as from
the list of accepted calls.▷In conjunction with the full preparation pack‐
age mobile phone: BMW Assist, refer to
page 145.
When the ignition and the radio ready state are
switched off, such as after the remote control is
removed, an existing call can be continued for
up to 25 minutes on the hands-free system.
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
Accepting a call Briefly press the button on the steering
wheel or radio.
or
"YES"
Rejecting a call
"NO"
Ending a call Briefly press the button on the steering
wheel or radio.
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Press the button on the steering
wheel or radio to dial the number.
The phone number is dialed.
Editing and dialing a phone number
from the phone book
You can edit the phone number of an entry be‐
fore making a call. This change is not stored in
the phone book.
1.Selecting an entry.2."EDIT"3.To delete a digit: "DEL"4.Enter additional digits on the buttons 0–9.5.Press the right knob to dial the phone num‐
ber.
Dialing a phone number from the phone
book using the buttons on the steering
wheel
1. Press and hold the button to display
the Telephone menu.2.Press the arrow buttons on the steering
wheel to leaf through the phone book.3. Press the button to dial the phone
number.
Dialing a phone number stored in a list
To select an entry and establish a connection:
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."PHONE"4.Select a list, for instance "TOP8"5.Turn the right knob to select an entry and
press the knob to dial the phone number.
Deleting an individual entry
1.Select an entry from the list.2."DEL"
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.
This function is only available if a connection ex‐
ists and if the hands-free system is being used.
1."Keypad"2.Enter the DTMF code on the buttons 0–9.3.If necessary, press and hold the function
button on the right or left to enter special
characters.
Displaying the call duration
During a call:
"DURAT"
Hands-free system
General information
Calls that are being made on the hands-free
system can be continued on the mobile phone
and vice versa.
From the mobile phone to the hands-
free system
Calls that were begun outside of the Bluetooth
range of the vehicle can be continued on the
hands-free system with the ignition switched
on.
Depending on the mobile phone, the system au‐
tomatically switches to the hands-free system.
If the system does not switch over automatically,
follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
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Redialing
›Redial‹
Voice phone book
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
The entries must be entered using voice activa‐
tion and are separate from the memory in the
mobile phone. Up to 50 entries can be set up.
Saving an entry1.›Save name‹2.Say the name. Do not exceed the speaking
duration of approx. 2 seconds.3.Say the phone number after being prompted
to do so by the system.4.›Save‹
Deleting an entry
1.›Delete name‹2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹
Deleting all entries
1.›Delete phonebook‹2.Confirm the prompt: ›Yes‹3.Confirm the prompt again: ›Yes‹
Reading and selecting entries
1.›Read phonebook‹2.When the desired entry is read aloud:
say ›Dial number‹
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹Adjusting the volume
Turn the left knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote control
currently in use.
Notes
Do not use voice operation to initiate an Emer‐
gency Request. In stressful situations, the voice
and vocal pitch can change. This can unneces‐
sarily delay the establishment of a telephone
connection.
Instead, use the SOS button, refer to
page 176, in the vicinity of the interior mirror.
Environmental conditions
▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Keep the doors, windows, and retractable
hardtop closed to prevent noise interfer‐
ence.▷Avoid making other noise in the vehicle
while speaking.
BMW phone numbers
You can have several service phone numbers
displayed even if BMW Assist is not activated.
When you activate BMW Assist, the services of
BMW Assist become available, refer to
page 145.
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▷"Road Assist": BMW Roadside Assistance,
if you require help in the event of a break‐
down.▷"Serv. Appt.": BMW center, if you wish to
arrange a service appointment.▷"Cust Relat": Customer Relations, for infor‐
mation on all aspects of your vehicle.
Displaying the phone numbers
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."BMW"4.Turn the right knob until the desired phone
number is displayed.
Snap-in adapter
General information
More information on compatible snap-in adapt‐
ers that support the functions of the mobile
phone is available at the service center.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position
In the center armrest.
Inserting/removing the snap-in adapter1.Press button 1 and remove the cover.2.Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.3.To remove the snap-in adapter: press but‐
ton 1.
Inserting the mobile phone
1.Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector and from the USB connection of the
mobile phone.Seite 143TelephoneCommunication143
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ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
BMW Assist
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.
Services offered
▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,Seite 145ConnectedDriveCommunication145
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the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷The vehicle is equipped with the BMW As‐
sist and Bluetooth system.▷BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW for TeleService and that is configured
for mobile data communication must be
connected with the vehicle.▷Wireless reception is available.▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even if the TeleServices are not active, a voice
contact to Roadside Assistance is still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Activating or updating
TeleServices or BMW Assist
To be able to use the services of TeleServices
or BMW Assist, they must be activated.1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."SET"5."SETUP"6."YES"
TeleServices and, if necessary, BMW Assist
are activated and the data exchange with the
service center can begin. Activation take
several minutes. The respective status is
shown on the display.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations, and hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional Convenience Plan.
Starting the Concierge service
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"Seite 146CommunicationConnectedDrive146
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4."CONCIE"5.Press the right knob to call the Concierge
service.
Reading messages
Message was not read yet.
Dialing a transferred phone number
1.Select the message and press the knob.2.Select the phone number and press the
knob.
Deleting a message
1.Select the message and press the knob.2."DEL"
Roadside Assistance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."RDASST"
Contact is established to Roadside Assis‐
tance. Roadside Assistance performs an in-
depth diagnosis of the vehicle.5."ACCEPT"
Depending on the procedure Roadside As‐
sistance uses to assist you, press the but‐
ton.
Automatic Service Request
The data regarding the maintenance status of
your vehicle or pertaining to legally mandated
inspections are automatically transmitted be‐
fore a service due date.
Manual service request1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."SERV."
The data relevant to the service are transmitted.
Your service center will contact you to arrange a
service appointment.
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."BMW"
My Info
This service can be used to transmit text mes‐
sages to the vehicle in conjunction with phone
numbers via the BMW Assist Internet portal and
to display these.
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."MYINF"
The transmitted messages are displayed
automatically.5.To display an existing message: select the
message and press the knob.Seite 147ConnectedDriveCommunication147
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