mileage BMW Z4M COUPE 2007 E86 Service and warranty information

The BMW Maintenance Program -
2007 Z4 M Coupe and Roadster
The BMW Maintenance Program is a benefit
designed to help reduce the cost of scheduled
and unscheduled maintenance.
2007 Z4 M Coupe and Roadster modelspur-
chased from any Authorized BMW center in the
United States or Puerto Rico are covered by The
BMW Maintenance Program for 48 months or
50,000 miles, whichever occurs first. Coverage
begins on the date of first retail sale or the date
the vehicle is first placed in service as a demon-
strator or company vehicle, whichever is earlier.
Any authorized BMW center in the United States
or Puerto Rico will perform the scheduled or
additional maintenance services on your vehicle
at no expense to you. The maintenance schedule
intervals are based on normal driving conditions
and operation.Should you request more fre-
quent maintenance service, the cost of these
services will not be covered by the Mainte-
nance Program.
Coverage
The BMW Maintenance Programcovers allfactory recommended maintenance, as deter-
mined by the service interval indicator. Additional
items that need replacement due to normal wear
and tear, and that are not covered by the original
New Vehicle Limited Warranty - such as brake
pads, brake rotors, and wiper blade inserts - are
included, provided wear and tear exceeds BMW
specifications. Any adjustments required due to
normal operating conditions are also included.
See pages5-8ofthis booklet for additional
information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control
panel in the dashboard.
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this book documenting the ser-
vices or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and rota-
tion.
– Wear and tear of soft trim items, such as: seats,
carpets, moldings, headliner, door panels and
all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and tear
or deterioration due to driving habits or condi-
tions, improper repair, environmental influ-
ences, flood, accident or fire damage, road salt
corrosion, alteration, installation of non-BMW
accessories, or use of improper, poor quality or
contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehi-
cles where the true mileage cannot be deter-
mined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated by
the Service Interval Indicator.
Maintenance Upgrade Option
Please contact your authorized BMW center for
information regarding an optional 6 year 100,000
mile maintenance upgrade.
Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value by
minimizing breakdowns resulting from wear, and
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minimizing cost and inconvenience by comput-
ing maintenance intervals based upon the spe-
cific manner in which each individual vehicle is
driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon
accumulated mileage. However, the type of
driving conditions has a major influence on
routine maintenance requirements; distance
traveled is only one of the significant factors.
A vehicle driven for 50,000 miles of short trips
in the city with numerous cold starts, pro-
longed periods of idling, stop-and-go driving,
and high engine speeds during acceleration
requires more frequent maintenance intervals
than a vehicle driven for 50,000 miles for long
distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led to
the development of the unique BMW service
interval indicator which computes the actual opti-
mum maintenance requirements based not only
upon the accumulated mileage, but taking into
account important factors such as engine cool-
ant temperatures, high or low engine speeds,
short or long trip driving, and number of vehicle
starts. The maintenance interval may therefore
be maximized with considerable savings to own-
ers of vehicles subjected to light duty.
TheService Interval Indicatorconsists of a
mileage reading, and the inscriptions “OIL SER-
VICE” and “INSPECTION”.
Whenever the ignition is switched on, the display
shows the next scheduled type of service and the
remaining distance until the service should be
performed. The distance is based on your driving
style.
If the maintenance interval has been exceeded, a
“--” symbol reminds you of the urgent need for
servicing. In the interests of road safety and reli-
ability,you should avoid driving your BMWwhen the “--” symbol is showing,and have the
essential maintenance work performed without
delay.
After each maintenance is performed the service
indicator is reset in order to compute the next
service interval.
If the Service Interval Indicator displays an illogi-
cal reading, or if there is no display, consult a
BMW center.
If the speedometer, tachometer or coolant tem-
perature gauge should develop a fault, the ser-
vice interval indicator will probably cease to
operate correctly as well, since it depends on
correct speed, distance and temperature read-
ings. The fault must be located and rectified by a
BMW center.
A detailed list of all maintenance operations
included in each of the elements of the BMW
Maintenance Program is found on pages3-13.
These elements are as follows:
Quality Certification I will be performed by your
selling center and certified on the following page.
The performance of certain subsequent mainte-
nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW service interval
indicator as follows:
– Oil Service: Engine oil changed with the
engine at operating temperature.
Note: change oil at least once a year.
Your BMW is factory-equipped with a newly-
developed synthetic engine oil. At the time of
the printing of this booklet the only approved
engine oils are: Castrol TWS Motorsport SAE
10W-60 Synthetic, or Castrol Formula RS
10W-60 Synthetic (BMW part number 07 51 0
009 420).
BMW recommends that you check engine oil
level whenever fuel is added to your vehicle.
– Inspection I: Major vehicle maintenance as
specified in the following pages under Inspec-
tion I.
– Inspection II: Additional major vehicle mainte-
nance as specified in the following pages under
Inspection II.
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The following maintenance elements must be
performed at the mileage/time stated (time inter-
vals begin from the vehicle’s production date):
– Brake Fluid Service: Change brake fluid everytwo years.
– Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and
must therefore be replaced every 120,000
miles to maximize vehicle fuel economy and
minimize exhaust pollution. The replacement of
the oxygen sensor is required under the terms
of the applicable BMW emission system war-
ranties.
– Spark Plug Service: Replace spark plugs at every Inspection 2.
The engine coolant has a lifetime rating and does
not need to be changed.
For your convenience, you may also wish to have
your BMW center perform any necessary opera-
tions to fulfill any state inspection requirements
in your area concurrent with the maintenance
elements specified above during other repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Statement. You may need this
for any warranty claims that become necessary,
and later on as evidence that your car has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
Your service technician looks forward to serving
your every service need and to help maximize
your satisfaction with your BMW, its longevity,
and resale value.Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the Owner
at time of delivery. A copy of the form is on file at
the selling BMW center.
Confirmation Stamp For 1200
Mile Service
The engine in your Z4 M Coupe and Roadster is
a race-bred engine design which includes
increased power output and maximum engine
speeds compared to conventional BMW Z4
engines. The increased power output also affects
other major drivetrain components such as the
transmission and the rear axle differential. The
1200 Mile Service requires changing the oil in
the engine and both the transmission and the
differential.
3

Speedometer
(Odometer Memory)
changed:
MileageDate
Record of Spark Plug
Replacement (Every
Inspection 2)Record of Oxygen
Sensor replacement
(Every 120,000 Miles)Record of
brake/clutch fluid
changes (Every 2
years)Record of
M—Mobility
System Sealant
cartridge changes
(Every 4 years)
Date Mileage Date Mileage Date Mileage
Speedometer
(Odometer Memory)
changed:
Mileage
Date
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Emission Control Maintenance Schedule Z4 M Coupe and Roadster
The maintenance schedule as shown is required
for the proper functioning of the emission control
systems for optimum vehicle performance and
fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil........................
Engine oil filter.....................
Fuel System
Air filter..........................
Ignition System
Spark plugs.......................
Emission Control Components
Oxygen sensor.....................
Z4 M Coupe,
Roadster
Oil Service
Inspection I
Oil Service
Inspection II
R
RR
RR
RR
R
R
R
Replace at intervals of
120,000 miles
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore
be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
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Battery Care
If your car is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the vehi-
cle could result in short term starting problems
and in the long term could damage the battery.
In case the car is not operated for more than four
weeks it is advisable to:
a. consider using a proper trickle charger, follow-
ing the charger manufacturer’s instructions, to
maintain the battery’s state of charge; or
b. consult your BMW center regarding battery
removal. Once removed, the battery must be
charged and stored in a cool, dry place where
it can be protected from freezing. If the battery
will be stored for over 3 months, it must be
recharged every 3 months, or else it will
become damaged and useless.
Please consult with your BMW center for further
guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
twelve-year limited anti-corrosion warranty
against rust perforation on your vehicle provided
that the vehicle is maintained in accordance with
the provisions of the New Vehicle Limited War-
ranty as outlined in the Warranty Section of this
Statement (page 29).
The major degree of corrosion protection is due
to the electrophoretic dip painting process which
cathodically deposits paint particles on all body
parts, attracting paint particles into the minutest
cavities or seams. Body parts are designed to
provide optimum corrosion protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside.All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this State-
ment (page 31).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW will not accept any liability for any parts
and accessories not approved by BMW.
Underbody maintenance
The underbody has to be cleaned at least once a
year, in spring, with plain water in order to remove
mud, chemical sediments and other deposits. If
those materials are not removed, corrosion (rust)
will occur.
Your BMW center will do this anti-corrosion ser-
vice for you.
WARNING
Do not apply additional undercoating or rust-
proofing on or near the exhaust manifold, exhaust
pipes, catalytic converter or heat shields. During
driving, the substance used for undercoating could
overheat and cause a fire.
14

Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW centers is of
great importance to us. We take pride in our
product, as does the BMW center who services
it. If you should ever have a question regarding
your BMW center’s service or your BMW’s per-
formance, we recommend that you contact your
authorized BMW center. Should you travel to an
unfamiliar area, the BMW center directory pro-
vided at the time of delivery will help you locate
the nearest authorized BMW center. The centers
listed are equipped to help you with matters
related to your BMW vehicle.
When contacting an authorized BMW center, we
suggest that depending upon the nature of your
contact, you discuss it with either the Sales, Ser-
vice, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the oppor-
tunity to provide a solution. Should you feel that
you were not provided with the proper response,
we urge you to contact the General Manager or
BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW center. Should this occur and you require
further assistance, please contact the BMW NA
Customer Relations and Services Department at
1 800 831-1117. When contacting us, we ask
that you provide the following information:
1. Your name, address and telephone number.
2. Vehicle Identification Number (last seven dig-
its).
3. Vehicle’s delivery date.
4. Vehicle mileage.
5. Selling BMW center’s name.
6. Servicing BMW center’s name.
7. Description of the problem.
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in con-
junction with your BMW center. Please remem-
ber: the first step in resolving a complaint is tocontact the authorized BMW center that per-
formed the work on your vehicle. They have the
necessary equipment and the personnel to
achieve this goal.
We are confident that every effort will be made to
ensure your satisfaction.
Customer Assistance -
Notification
During a specific period (the earlier of 12 months
or 12,000 miles, though this period varies by
state), some states require us or our authorized
BMW center, to repair in a reasonable number of
attempts, any defect or condition which substan-
tially impairs the use, value, or safety of a new
vehicle sold, leased or registered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the vehicle is out of service by reason
of one or more repair(s) for more than a cumula-
tive total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the vehicle or reimburse the owner/les-
see in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
vehicle by the owner/lessee.
YOU SHOULD SEND WRITTEN NOTIFICATION
DIRECTLY TO BMW OF NORTH AMERICA OF
THE EXISTENCE OF AN ALLEGED DEFECT.
SEND WRITTEN COMMUNICATION TO THE
NATIONAL CUSTOMER RELATIONS AND SER-
VICES DEPARTMENT ADDRESS LISTED
BELOW.
BMW OF NORTH AMERICA, LLC
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1 800 831-1117
21

BBB AUTO LINE
If your concern is still not resolved to your satis-
faction, BMW offers additional assistance
through BBB AUTO LINE in ARKANSAS, CALI-
FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY,
MARYLAND, MASSACHUSETTS, MINNESOTA,
PENNSYLVANIA, OHIO, and VIRGINIA. BBB
AUTO LINE is a dispute resolution program
administered by the Council of Better Business
Bureaus. BBB AUTO LINE resolves disputes
through mediation or arbitration. Mediation is an
informal proceeding whereby a neutral third party
(mediator) helps the parties to find an acceptable
resolution. Arbitration is also an informal pro-
ceeding in which an impartial third party renders
a decision after a hearing at which both parties
have an opportunity to be heard. You can select
mediation or arbitration or both.
The program is free of charge to you, the con-
sumer but there are some minimum require-
ments for participation in the program. Please
contact BBB AUTO LINE at the address or phone
number listed below for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 800 955-5100
If you wish to use the program and you qualify for
participation, you will be required to provide the
following information:
Your name and address
The vehicle identification number (VIN)
The make, model and year of your vehicle
A description of the problem with your vehicle.
BBB AUTO LINE will also ask you for other infor-
mation that may help resolve your concerns,
such as the purchase price of your vehicle, any
mileage at the time of purchase, the current mile-
age, and copies of repair orders.
BBB AUTO LINE will notify you when your claim
has been filed. If you decide to arbitrate you may
attend the hearing in person or by telephone. You
may bring witnesses and give supporting evi-
dence. You may also submit your claim in writing
and ask for a decision on the documents you
submit, without attending a hearing. BBB AUTO
LINE will usually render a decision within 40 daysfrom the time you file your complaint. The deci-
sion is binding on BMW if you decide to accept it.
BMW must comply with the decision within the
time frame specified by the arbitrator.
Important:You must use BBB AUTO LINE
before asserting in court any rights or remedies
created by the Magnuson Moss Warranty Act,
(“The Act”) 15 U.S.C. Sec. 2301, et seq. You may
also be required to use BBB AUTO LINE before
seeking remedies under your state’s “Lemon
Law”. If you choose to seek redress by pursuing
rights and remedies not created by Title 1 of
Magnuson Moss Warranty Act, prior resort to the
BBB AUTO LINE is not required by any provision
of the Act.
California Residents
1. BMW OF NORTH AMERICA, LLC (“BMW”)
participates inBBBAUTO LINE, a mediation/
arbitration program administered by the
Council of Better Business Bureaus [4200
Wilson Boulevard, Arlington, Virginia 22203]
through local Better Business Bureaus. The
Arbitration Certification Program of the Cali-
fornia Department of Consumer Affairs has
certifiedBBBAUTO LINE and BMW.
2. If you have a problem arising under a BMW
written warranty, we encourage you to bring it
to our attention. If we are unable to resolve it,
you may file a claim withBBBAUTO LINE.
Claims must be filed withBBBAUTO LINE
within six (6) months after the expiration of
the warranty.
3.
To file a claim withBBBAUTO LINE, call
1 800 955-5100. There is no charge for the call.
4. In order to file a claim withBBBAUTO LINE,
you will have to provide your name and
address, the brand name and vehicle identifi-
cation number (VIN) of your vehicle, and a
statement of the nature of your problem or
complaint. You will also be asked to provide:
the approximate date of your acquisition of
the vehicle, the vehicle’s current mileage, the
approximate date and mileage at the time any
problem(s) were first brought to the attention
of BMW or one of our dealers, and a state-
ment of the relief you are seeking.
22

New Vehicle Limited Warranty -
2007 Models (Valid only in the
U.S.A. and Puerto Rico)
Warrantor
BMW NA warrants 2007 U.S. specification vehi-
cles distributed by BMW NA or sold through the
BMW NA European Delivery Program against
defects in materials or workmanship to the first
retail purchaser, and each subsequent purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company vehi-
cle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the vehicle
must be brought, upon discovery of a defect in
material or workmanship, to the workshop of any
authorized BMW center, during normal business
hours. The BMW center will, without charge for
parts or labor, either repair or replace the defec-
tive part(s) using new or authorized remanufac-
tured parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA. Parts
for which replacements are made become the
property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in material
or workmanship for a period of 10 years, unlim-
ited mileage from the date of purchase. In order
to be eligible for this coverage, the vehicle must
be a new car retailed in the State of Kansas and
the repair performed by an authorized BMW cen-
ter in Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is avail-
able to every BMW owner during the new vehicle
warranty period.
Roadside assistance and other owner benefits
are available by calling:
1 800 332-4269
For additional details on towing and other owner
benefits please refer to the BMW Roadside
Assistance section of this Statement (page 24).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
upholstery, trim and chrome items, paint fin-
ish, drive belts, glass, and similar items, are
specifically limited to defects in material or
workmanship.
This warranty does not apply to the following:
Damage which results from negligence, improper
operation of the vehicle, improper repair, lack of
or improper maintenance, environmental influ-
ences, flood, accident or fire damage, road salt
corrosion, or use of improper or contaminated
fuel.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant.
Failure to maintain the vehicle properly in accor-
dance with the instructions in the Owner’s Man-
ual or the Service section of this Statement, that
results in the failure of any part of the vehicle.
Failure to maintain the vehicle properly in accor-
dance with the instructions in the Owner’s Man-
ual or the Service section of this Statement, that
results in the failure of any part of the vehicle.
29

Modification of the vehicle or installation of any
performance accessories or components
attached to the vehicle which alters the original
engineering and/or operating specifications or
which result in damage to the other original com-
ponents, electrical interference, electrical short,
radio static, water leaks and wind noise.
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’s warranty statements. Instructions for
proper tire care and maintenance are contained
in the Owner’s Manual. Should you experience
difficulty in obtaining warranty service from a tire
manufacturer, your authorized BMW center will
assist you in resolving the difficulty.
Non-BMW Parts - While you may elect to use
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to pay
for repairs that include non-genuine BMW parts
or for any damage resulting from the use of non-
genuine parts.
BMW will not accept any liability for any parts
and accessories not approved by BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer has
been replaced or altered and the true mileage
cannot be determined, if the vehicle has been
declared a total loss or sold for salvage pur-
poses, or if the vehicle has been used in any
competitive event.General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED WAR-
RANTY, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how long
an implied warranty lasts, or the exclusion or lim-
itation of incidental or consequential damages,
so the above limitations and exclusions may not
apply to you.
30