phone BUICK CENTURY 2002 Owner's Manual

2-54
Sun Visors
To block out glare, you can swing down the visors. You
can also move them from side to side. The visors also
have extenders that you can pull out for added coverage.
Visor Vanity Mirrors
Open the cover on the visor to expose the vanity mirror.
Lighted Vanity Mirrors (Option)
If your vehicle has the optional lighted vanity mirrors,
the lamps come on when you open the cover.
Auxiliary Power Outlet (If Equipped)
With accessory power outlets you can power auxiliary
electrical equipment such as a cellular telephone or
CB radio.
Your vehicle is equipped with a 12
-volt outlet.
It is located on the console's passenger's side, near
the floor.
Open the cover to use the outlet. Be sure to close the
cover when the outlet is not in use.
NOTICE:
Adding some electrical equipment to your vehicle
can damage it or keep other things from working
as they should. This wouldn't be covered by your
warranty. Check with your dealer before adding
electrical equipment, and never use anything that
exceeds the fuse rating.

3-30 Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go. If your vehicle is
equipped with the diversity antenna system, the
interference may be reduced.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.To help avoid hearing loss or damage do the following:
1. Adjust the volume control to the lowest setting.
2. Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you
can add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation
of your vehicle's engine, Delphi Electronics
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.

3-33
If you choose to add a cellular telephone to your vehicle,
and the antenna needs to be attached to the glass, be sure
that you do not damage the grid lines for the AM
-FM
antenna. There is enough space between the lines to
attach a cellular telephone antenna without interfering
with radio reception.
Do not apply aftermarket glass tinting to the back glass.
The metallic film in some tinting materials will interfere
with or distort the incoming radio reception. Care must
be taken when cleaning the rear window because it
breaks in the resistive material heating element and will
adversely affect radio and defogger performance. See
your dealer for details.
Diversity Antenna System (If Equipped)
Your AM-FM antennas are located in the front
windshield and rear window. Be sure that the inside
surfaces of the front windshield and rear window are
not scratched and that the lines on the glass are not
damaged. If the inside surfaces are damaged, they
could interfere with radio reception. Also, for proper
radio reception, the antenna connectors at the top
-center
of the front and rear windows need to be properly
attached to the posts on the glass.Do not apply aftermarket glass tinting. The metallic film
in some tinting materials will interfere with or distort the
incoming radio reception.
NOTICE:
Do not try to clear frost or other material from
the inside of the rear window with a razor blade
or anything else that is sharp. This may damage
the rear defogger grid and affect your radio's
ability to pick up stations clearly. The repairs
wouldn't be covered by your warranty.
If, when you turn on your rear window defogger, you
hear static on your radio station, it could mean that a
defogger grid line has been damaged. If this is true,
the grid line must be repaired.
If you choose to add an aftermarket cellular telephone to
your vehicle, and the antenna needs to be attached to the
glass, be sure that you do not damage the grid lines for
the AM
-FM antennas or place the cellular telephone
antenna over the grid lines.

4-2
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See ªSafety Beltsº in the Index.Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what they
might do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable
of accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to
brake or turn suddenly.
Defensive driving requires that a driver concentrate
on the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this,
or pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.

4-19
CAUTION:
Wet brakes can cause accidents. They won't work
as well in a quick stop and may cause pulling to
one side. You could lose control of the vehicle.
After driving through a large puddle of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you're
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road.If you can see reflections from trees, telephone poles
or other vehicles, and raindrops ªdimpleº the water's
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just isn't a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles
or standing water, water can come in through
your engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Buick if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text
Telephone (TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Roadside Assistance
8
-7 Canadian Roadside Assistance8
-8 Courtesy Transportation
8
-10 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-11 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors

8-4
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Buick by dialing: 1
-800-83-BUICK.
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Buick encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Buick, the letter should be addressed to Buick's
Customer Assistance Center.
United States
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112
From:
Puerto Rico: 1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands: 1-800-496-9994
Fax Number: 313-381-0022

8-5 Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52 - 53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.

8-6
Roadside Assistance
Buick Motor Division is proud to offer Buick Premium
Roadside Assistance to customers for vehicles covered
under the 3 year/36,000 mile (60 000 km) new car
warranty (whichever occurs first).Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Premium Roadside Assistance provides an extra
measure of convenience and security.
Buick's Roadside Assistance toll
-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest
Buick dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:

Fuel delivery

Lock
-out service (identification required)

Tow to nearest dealership for warranty service

Change a flat tire

Jump starts

8-7
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:

Hotels

Glass replacement

Tire repair facilities

Rental vehicle or taxis

Airports or train stations

Police, fire department or hospitals
In many instances, mechanical failures are covered under
Buick's comprehensive warranty. However, when other
services are utilized, our advisors will explain any
payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:

Location of vehicle

Telephone number of your location

Vehicle model, year and color
Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick's
judgement, the claims become excessive in frequency
or type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we're only a phone call away.
Buick Roadside Assistance
-- 1-800-252-1112, text
telephone (TTY) users, call 1
-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book or
call 1
-800-268-6800 for emergency services.