ESP BUICK ENCLAVE 2012 User Guide
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Page 171 of 382

Black plate (27,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Infotainment System 7-27
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to 30
phone numbers as name tags in the
Hands-Free Directory that is shared
between the Bluetooth and OnStar
systems.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the Destinations
Directory. Using the
“Store”Command
1. Pressb/g. The system
responds “Ready,”followed by
a tone.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Digit Store.”
Page 172 of 382

Black plate (28,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
7-28 Infotainment System
3. Say each digit, one at a time,that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the
Destinations Directory. To delete all name tags:
1. Press
b/g.The system
responds “Ready,”followed by
a tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag. Digit Dial:
This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial: This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
Page 173 of 382

Black plate (29,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Infotainment System 7-29
If an unwanted number is
recognized by the system, say
“Clear”at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone. 2. After the tone, say
“Re-dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Press$/ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Press$/ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Press$/ito end a call.
Page 174 of 382

Black plate (30,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
7-30 Infotainment System
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
b/g, and
then say “Mute Call.”
To cancel mute, press
b/g, and
then say “Un-mute Call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature. To access contacts stored in the cell
phone:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Page 175 of 382

Black plate (31,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Infotainment System 7-31
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on “Deleting a
Paired Phone” and“Deleting
Name Tags.”
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement on
page 13‑20 for more information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Manufactured under license under
U.S. Patent #'s: 5,451,942;
5,956,674; 5,974,380; 5,978,762;
6,487,535 & other U.S. and
worldwide patents issued &
pending. DTS and the Symbol are
registered trademarks and DTS
Digital Surround and the DTS logos
are trademarks of DTS Inc. All
Rights Reserved.
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
“Made for iPod and iPhone” means
that an electronic accessory has
been designed to connect
specifically to iPod and has been
certified by the developer to meet
Apple performance standards.
iPod is a trademark of Apple
Computer, Inc., registered in the
U.S. and other countries.
Page 189 of 382

Black plate (5,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Driving and Operating 9-5
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
Page 192 of 382

Black plate (8,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
9-8 Driving and Operating
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, but
apply the brakes sooner than when
on dry pavement. SeeAntilock
Brake System (ABS) on page 9‑29.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program (Mexico) on
page 13‑7 orRoadside Assistance
Program (U.S. and Canada) on
page 13‑10. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
(Continued)
WARNING (Continued)
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed(Continued)
Page 203 of 382

Black plate (19,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Driving and Operating 9-19
Starting Procedure (Key Access)
1. With your foot off the acceleratorpedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as the engine
warms. Do not race the engine
immediately after starting it.
Allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking stops after 15 seconds
to prevent cranking motor
damage. To prevent gear
damage, this system also prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to
ACC/ACCESSORY or
LOCK/OFF.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Push the
accelerator pedal all the way to
the floor and hold it there as you
hold the key in START for a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool. When the engine starts,
let go of the key and accelerator. If the vehicle starts briefly but
then stops again, repeat the
procedure. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Starting Procedure (Keyless
Access)
1. If the vehicle has the keyless access system, the transmitter
must be in the vehicle. Put your
foot on the brake pedal and
push the START/STOP button.
When the engine begins
cranking, let go of the button.
The idle speed will go down as
your engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
Page 204 of 382

Black plate (20,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
9-20 Driving and Operating
If the transmitter is not in the
vehicle or something is
interfering with the transmitter,
the Driver Information Center
(DIC) will display a message.
SeeKey and Lock Messages on
page 5‑27.
If the battery in the keyless
access transmitter needs
replacing, the DIC will display a
message. The vehicle can still
be driven. See Key and Lock
Messages on page 5‑27.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the START/
STOP button is pressed, and
then released when the engine
begins cranking, the engine will
continue cranking for a few
seconds or until the vehicle
starts. If the engine does not
start and the button is pressed
for many seconds, cranking will
be stopped after 15 seconds to
prevent cranking motor damage. To prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by pressing the START/STOP
button a second time.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you hold the key in START,
or press the START/STOP
button, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool down. When the engine starts,
let go of the key or button, and
the accelerator. If the vehicle
starts briefly but then stops
again, do the same thing. This
clears the extra gasoline from
the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Engine Heater
The engine heater, if available, can
help in cold weather conditions at or
below
−18°C (0°F) for easier starting
and better fuel economy during
engine warm-up. Plug in the heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine heater operation at
temperatures above −18°C (0°F).
To Use the Engine Heater
1. Turn off the engine.
Page 217 of 382

Black plate (33,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Driving and Operating 9-33
is designed to prevent the vehicle
from rolling, either forward or
rearward, during vehicle drive off.
After the driver completely stops
and holds the vehicle in a complete
standstill on a grade, HSA will be
automatically activated and the DIC
will display the HILL START ASSIST
ACTIVE message. During the
transition period between when the
driver releases the brake pedal and
starts to accelerate to drive off on a
grade, HSA holds the braking
pressure to ensure that there is no
rolling. The brakes will automatically
release after three seconds or when
the accelerator pedal is applied
within the three-second window.
A pop noise might be heard when
the brakes release. This is normal.
It will not activate if the vehicle is in
a drive gear and facing downhill or if
the vehicle is facing uphill and in
R (Reverse).Ride Control Systems
Traction Control
System (TCS)
The vehicle has a Traction Control
System (TCS) that limits wheel spin.
On a front-wheel-drive vehicle, the
system operates if it senses that
one or both of the front wheels are
spinning or beginning to lose
traction. When this happens, the
system brakes the spinning
wheel(s), and/or reduces engine
power to limit wheel spin.
The system may be heard or felt
while it is working, but this is
normal.
TCS is on whenever the vehicle is
started. To limit wheel spin,
especially in slippery road
conditions, the system should
always be left on. But, TCS can be
turned off if needed.TCS/StabiliTrak Light
dflashes to indicate that the
traction control system is active.
If there is a problem detected with
TCS, the appropriate message will
be displayed on the Driver
Information Center (DIC). See Ride
Control System Messages on
page 5‑28. When a message is
displayed and
dcomes on and
stays on, the vehicle is safe to drive
but the system is not operational.
Driving should be adjusted
accordingly.
If
dcomes on and stays on, reset
the system:
1. Stop the vehicle.