service BUICK ENCLAVE 2014 Service Manual

Black plate (11,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Infotainment System 7-11
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occurwhen things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the
SiriusXM Satellite Radio Service
System, if the vehicle has these
features. Keep this antenna clear of
snow and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.

Black plate (25,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Infotainment System 7-25
3. Say the entire number withoutpausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press
b/g.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say "Dial" or "Call.”
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number. To hear all of the numbers
recognized by the system, say
“Verify”
at any time.
1. Press
b/g.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
b/g.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.

Black plate (26,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
7-26 Infotainment System
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.

Black plate (4,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Variable Effort Steering
Some vehicles have a steering
system that varies the amount of
effort required to steer the vehicle in
relation to the speed of the vehicle.
The amount of steering effort
required is less at slower speeds to
make the vehicle more
maneuverable and easier to park. At
faster speeds, the steering effort
increases to provide a sport-like feel
to the steering. This provides
maximum control and stability.If the vehicle seems harder to steer
than normal when parking or driving
slowly, there may be a problem with
the system. You will still have power
steering, but steering will be stiffer
than normal at slow speeds. See
your dealer for service.
Hydraulic Power Steering
This vehicle has hydraulic power
steering. It may require
maintenance. See
Power Steering
Fluid on page 10-19.
If power steering assist is lost
because the engine stops, or there
is a system malfunction, the vehicle
can be steered but may require
increased effort. See your dealer if
there is a problem.
{Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds,
(Continued)
Caution (Continued)
damage may occur to the power
steering system and there may be
loss of power steering assist.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable, steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.

Black plate (7,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Driving and Operating 9-7
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.

Black plate (15,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Driving and Operating 9-15
In order to shift out of P (Park), the
ignition must be in ON/RUN or ACC/
ACCESSORY and the brake pedal
must be applied.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
((STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9-18. This position locks the ignition,
transmission, and the steering
wheel when the key Is removed
from the ignition. The key can be
removed in LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-27.{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.

Black plate (16,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
9-16 Driving and Operating
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
ACC (ACC/ACCESSORY):This is
the position in which you can
operate the electrical accessories or
items plugged into the accessory
power outlets. This position unlocks
the ignition and steering wheel. Use
this position if the vehicle must be
pushed or towed.
R(ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position. If you leave the key in the
ACC/ACCESSORY or ON/RUN
position with the engine off, the battery could be drained. You may
not be able to start the vehicle if the
battery is allowed to drain for an
extended period of time.
/(START):
This is the position
that starts the engine. When the
engine starts, release the key. The
ignition switch will return to ON/RUN
for driving.
Key Lock Release
The vehicle has an electronic key
lock release system. This system is
to prevent ignition key removal
unless the shift lever is in P (Park).
The key lock release will not work if
the battery is charged less than
9-volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting on page 10-69
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
{Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
on page 9-53.

Black plate (23,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Driving and Operating 9-23
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, seeIf
the Vehicle Is Stuck on page 9-9.
N (Neutral): In this position, the
engine does not connect with the
wheels. To restart the engine when
the vehicle is already moving, use
N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
{Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
D (Drive): This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
{Caution
If the vehicle accelerates slowly,
or does not shift gears, the
transmission could be damaged.
Have the vehicle serviced
right away.
If the vehicle is stopped on a hill,
with your foot off the brake pedal,
the vehicle may roll. This is normal
and is due to the torque converter
designed to improve fuel economy
and performance. Use the brake to
hold the vehicle on a hill. Do not use
the accelerator pedal.
L (Low): This position gives you
access to gear ranges. This
provides more engine braking but
lower fuel economy than D (Drive).
You can use it on very steep hills,
or in deep snow or mud. See
Manual Mode on page 9-24.

Black plate (34,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
9-34 Driving and Operating
Additional button presses will
change this setting. The chosen
setting will remain until it is changed
and will affect both the Collision
Alert and the Tailgating Alert
features. The timing of both alerts
will vary based on vehicle speed.
The faster the vehicle speed, the
further away the alert will occur.
Consider traffic and weather
conditions when selecting the alert
timing. The range of selectable alert
timing may not be appropriate for all
drivers and driving conditions.
Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Other Messages
There are messages that may
appear on the Driver Information
Center (DIC) in the instrumentcluster to provide information about
FCA. See
Object Detection System
Messages on page 5-34.
Cleaning the System
If the FCA system does not seem to
operate properly, clean the outside
of the windshield area in front of the
camera sensor before considering
taking the vehicle in for service.
Ultrasonic Parking Assist
If available, the Ultrasonic Rear
Parking Assist (URPA) system
assists the driver with parking and
avoiding objects while in
R (Reverse). URPA operates at
speeds less than 8 km/h (5 mph).
The sensors on the rear bumper are
used to detect objects up to
2.5 m (8 ft) behind the vehicle, and
at least 25 cm (10 in) off the ground
and below liftgate level. Detection
distances may be less during
warmer or humid weather.
{Warning
The URPA system does not
detect children, pedestrians,
bicyclists, animals, or objects
below the bumper or that are too
close or too far from the vehicle.
It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
damage, even with URPA, always
check the area around the vehicle
and check all mirrors before
backing.
How the System Works
URPA comes on automatically when
the shift lever is moved into
R (Reverse). A single beep sounds
to indicate the system is working.
An obstacle is indicated by audible
beeps. The interval between the
beeps becomes shorter as the
vehicle gets closer to the obstacle.

Black plate (35,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Driving and Operating 9-35
When the distance is less than
30 cm (12 in) the beeping is
continuous for five seconds.
Turning the System On and Off
The system can be disabled through
the Driver Information Center (DIC).
See“Park Assist” underDriver
Information Center (DIC) on
page 5-24 for more information.
Turn off URPA when towing a trailer.
URPA defaults to the on setting
each time the vehicle is started.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST: If this
message occurs, take the vehicle to
your dealer to repair the system. PARK ASST BLOCKED SEE
OWNERS MANUAL:
This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice, and slush. For cleaning
instructions, see Exterior Care
on page 10-76.
.The park assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.
.A trailer was attached to the
vehicle, or an object was
hanging out of the liftgate during
the last drive cycle. Once the
object is removed, URPA will
return to normal operation.
.A tow bar is attached to the
vehicle.
.The bumper is damaged. Take
the vehicle to your dealer to
repair the system.
.Other conditions, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck, are affecting
system performance.
Side Blind Zone
Alert (SBZA)
If equipped, the Side Blind Zone
Alert system is a lane-changing aid
that assists drivers with avoiding
crashes that occur with vehicles in
the side blind zone (or spot) areas.
The SBZA warning display will light
up in the corresponding outside side
mirror and will flash if the turn signal
is on.