dead battery BUICK ENCLAVE 2014 Owner's Manual

Black plate (30,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
5-30 Instruments and Controls
Vehicle Messages
Messages are displayed on the DIC
to notify the driver that the status of
the vehicle has changed and that
some action may be needed by the
driver to correct the condition.
Multiple messages may appear one
after another.
Some messages may not require
immediate action, but you can press
any of the DIC buttons on the
instrument panel to acknowledge
that you received the messages and
to clear them from the display.
Some messages cannot be cleared
from the DIC display because they
are more urgent. These messages
require action before they can be
cleared. You should take any
messages that appear on the
display seriously and remember that
clearing the messages will only
make the messages disappear, not
correct the problem.The following are the possible
messages that can be displayed
and some information about them.
Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
This message displays when the
system detects that the battery
voltage has dropped to a critical
level and the engine must be started
to avoid a dead battery situation.
BATTERY SAVER ACTIVE
This message displays when the
system detects that the battery
voltage is dropping below expected
levels. The battery saver system
starts reducing certain features of
the vehicle that you may be able to
notice. At the point that the features
are disabled, this message is
displayed. It means that the vehicle
is trying to save the charge in the
battery.Turn off all unnecessary
accessories to allow the battery to
recharge.
The normal battery voltage range is
11.5 to 15.5 volts.
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on in the
instrument cluster. See
Charging
System Light on page 5-17. Driving
with this problem could drain the
battery. Turn off all unnecessary
accessories. Have the electrical
system checked as soon as
possible. See your dealer.

Black plate (71,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
Vehicle Care 10-71
5. Check that the jumper cables donot have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the dead
battery because this can cause
sparks.
6. Connect the red positive (+)
cable to the positive (+) terminal
of the dead battery.
Use a remote positive (+)
terminal if the vehicle has one.
7. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the vehicle
has one. 8. Now connect the black
negative (−) cable to the
negative (−) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part,
or to a remote negative (−)
terminal on the vehicle with the
dead battery.

Black plate (72,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
10-72 Vehicle Care
9. Connect the other end of thenegative (−) cable to the remote
negative (−) terminal of the dead
battery.
Your vehicle has a remote
negative (−) terminal for this
purpose.
10. Now start the vehicle with the good battery and run the
engine for a while.
11. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.{Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
{Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to the chassis
components —including the front
and rear subframes, suspension
control arms, and links —during
towing and recovery of a disabled
vehicle, or when securing the
vehicle. Use the proper nylon
strap harnesses around the tires
to secure the vehicle.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.

Black plate (6,1)Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014143) - 2014 - CRC - 8/14/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.