service schedule BUICK ENCLAVE 2017 User Guide

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
336 Customer Information
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
Customer Information 339
.Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 070.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
360 Index
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 85
Lumbar Adjustment . . . . . . . . . . . . . . 49 Front Seats . . . . . . . . . . . . . . . . . . . . . 49
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 326
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 321
Maintenance Schedule . . . . . . . . . 315
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 324
Malfunction Indicator Lamp . . . . . 116
Manual Mode . . . . . . . . . . . . . . . . . . . 208
Media Avoiding Untrusted Devices . . 164
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 50
Messages Airbag System . . . . . . . . . . . . . . . . 133
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 127
Brake System . . . . . . . . . . . . . . . . 127
Door Ajar . . . . . . . . . . . . . . . . . . . . . 128
Engine Cooling System . . . . . . . 129
Engine Oil . . . . . . . . . . . . . . . . . . . . 129
Engine Power . . . . . . . . . . . . . . . . 130 Messages (cont'd)
Fuel System . . . . . . . . . . . . . . . . . . 130
Key and Lock . . . . . . . . . . . . . . . . . 130
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 130
Object Detection System . . . . . 131
Ride Control System . . . . . . . . . . 132
Security . . . . . . . . . . . . . . . . . . . . . . 133
Service Vehicle . . . . . . . . . . . . . . . 133
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Transmission . . . . . . . . . . . . . . . . . 134
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 127
Vehicle Reminder . . . . . . . . . . . . . 135
Vehicle Speed . . . . . . . . . . . . . . . . 135
Washer Fluid . . . . . . . . . . . . . . . . . 135
Mirrors Automatic Dimming . . . . . . . . . . . . . 41
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 41
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 40
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 41
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . 41
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Mirrors, Interior Rearview . . . . . . . . 41
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 276
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Multi-band Antenna . . . . . . . . . . . . . 163
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 346
Net, Convenience . . . . . . . . . . . . . . 100
New Vehicle Break-In . . . . . . . . . . . 199
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 131
Odometer . . . . . . . . . . . . . . . . . . . . . . . 111
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 191
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 241
Engine Oil Life System . . . . . . . 244
Messages . . . . . . . . . . . . . . . . . . . . 129
Pressure Light . . . . . . . . . . . . . . . . 120
Older Children, Restraints . . . . . . . 78
Online Owner Center . . . . . . . . . . . 333
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 342
OnStar System . . . . . . . . . . . . . . . . . 168
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 349
OnStar
®Connections . . . . . . . . . . . 346
OnStar®Diagnostics . . . . . . . . . . . . 348
OnStar®Emergency . . . . . . . . . . . . 345
OnStar®Navigation . . . . . . . . . . . . . 346
OnStar®Overview . . . . . . . . . . . . . . 344
OnStar®Security . . . . . . . . . . . . . . . 345