service mode BUICK ENCLAVE 2018 User Guide

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
Driving and Operating 211
P :This position locks the drive
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
{Warning
It is dangerous to get out of the
vehicle if the transmission is not
in P (Park) with the parking brake
set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If the engine
has been left running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
on fairly level ground, always set
the parking brake and place the
transmission into P (Park).
See Shifting Into Park 0205 and
Driving Characteristics and
Towing Tips 0253.
This vehicle is equipped with an
electronic transmission. The shift
lock release button is designed to
prevent inadvertent shifting out of
P (Park) unless the ignition is on,
the brake pedal is applied, and the
shift lock release button is pressed.
When the vehicle is stopped, press
ENGINE START/STOP to turn off
the vehicle. The transmission will
shift to P (Park) automatically unless
the vehicle is in N (Neutral). See
“Car Wash Mode” below.
The vehicle will not shift into
P (Park) if it is moving too fast. Stop
the vehicle and shift into P (Park). To shift in and out of P (Park), see
Shifting Into Park
0205 andShifting
out of Park 0206.
SERVICE SHIFTER SEE OWNER’S
MANUAL Message
When this message displays in the
Driver Information Center (DIC), the
shift lever needs service. Have the
vehicle serviced as soon as
possible. If the vehicle is
automatically shifting into P (Park),
check to see if the P (Park) button
on top of the shift lever is stuck. To
operate the vehicle, hold the shift
lever in the desired gear,
R (Reverse) or D (Drive), until
vehicle speed exceeds
15 km/h (10 mph), then release the
shift lever.
R : Use this gear to back up.
If the vehicle is shifted from
D (Drive) to R (Reverse) while the
speed is too high, the vehicle will
shift to N (Neutral). Reduce the
vehicle speed and try the shift
again.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 241
Following Distance Indicator
The following distance to a moving
vehicle ahead in your path is
indicated in following time in
seconds on the Driver Information
Center (DIC).
SeeDriver Information Center (DIC)
(Base Level) 0148 orDriver
Information Center (DIC) (Uplevel)
0 150. The minimum following time
is 0.5 seconds away. If there is no
vehicle detected ahead, or the
vehicle ahead is out of sensor
range, dashes will be displayed.
Unnecessary Alerts
FCA may provide unnecessary
alerts for turning vehicles, vehicles
in other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, this may correct
the issue: .
Clean the outside of the
windshield in front of the
rearview mirror.
. Clean the entire front of the
vehicle.
. Clean the headlamps.
Forward Automatic
Braking (FAB)
If the vehicle has Forward Collision
Alert (FCA), it also has FAB, which
includes Intelligent Brake
Assist (IBA). When the system
detects a vehicle ahead in your path
that is traveling in the same
direction that you may be about to
crash into, it can provide a boost to
braking or automatically brake the
vehicle. This can help avoid or
lessen the severity of crashes when
driving in a forward gear. Depending
on the situation, the vehicle may
automatically brake moderately or
hard. This forward automatic
braking can only occur if a vehicle is
detected. This is shown by the FCA vehicle ahead indicator being lit.
See
Forward Collision Alert (FCA)
System 0239.
The system works when driving in a
forward gear between 8 km/h
(5 mph) and 80 km/h (50 mph),
or on vehicles with Adaptive Cruise
Control (ACC), above 4 km/h
(2 mph). It can detect vehicles up to
approximately 60 m (197 ft).{Warning
FAB is an emergency crash
preparation feature and is not
designed to avoid crashes. Do
not rely on FAB to brake the
vehicle. FAB will not brake
outside of its operating speed
range and only responds to
detected vehicles.
FAB may not: . Detect a vehicle ahead on
winding or hilly roads.
(Continued)

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
244 Driving and Operating
Detecting the Pedestrian
Ahead
FPB alerts and automatic braking
will not occur unless the FPB
system detects a pedestrian. When
a nearby pedestrian is detected
directly in front of the vehicle, the
pedestrian ahead indicator will
display amber.
Front Pedestrian Alert
When the vehicle approaches a
pedestrian ahead too rapidly, the
red FPB alert display will flash on
the windshield. Eight rapidhigh-pitched beeps will sound from
the front, or both sides of the Safety
Alert Seat will pulse five times.
When this Pedestrian Alert occurs,
the brake system may prepare for
driver braking to occur more rapidly
which can cause a brief, mild
deceleration. Continue to apply the
brake pedal as needed. Cruise
control may be disengaged when
the Front Pedestrian Alert occurs.
Automatic Braking
If FPB detects it is about to crash
into a pedestrian directly ahead, and
the brakes have not been applied,
FPB may automatically brake
moderately or brake hard. This can
help to avoid some very low speed
pedestrian crashes or reduce
pedestrian injury. FPB can
automatically brake to detected
pedestrians between 8 km/h (5 mph)
and 80 km/h (50 mph). Automatic
braking levels may be reduced
under certain conditions, such as
higher speeds.
If this happens, Automatic Braking
may engage the Electric Parking
Brake (EPB) to hold the vehicle at a
stop. Release the EPB. A firm press
of the accelerator pedal will also
release Automatic Braking and
the EPB.
{Warning
FPB may alert or automatically
brake the vehicle suddenly in
situations where it is unexpected
and undesired. It could falsely
alert or brake for objects similar in
shape or size to pedestrians,
including shadows. This is normal
operation and the vehicle does
not need service. To override
Automatic Braking, firmly press
the accelerator pedal, if it is safe
to do so.
Automatic Braking can be disabled
through vehicle personalization. See
“Front Pedestrian Detection” in
“Collision/Detection Systems” under
Vehicle Personalization 0154.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
Driving and Operating 261
.Black: Ground
. White/Green: Back-up Lamps
. Red/Green: Battery Feed
. Blue: Trailer Brake*
*The fuse for this circuit is installed
in the engine compartment fuse
block, but the wires are not
connected. They should be
connected by your dealer or a
qualified service center.
If the back-up lamp circuit is not
functional, contact your dealer.
If a remote (non-vehicle) battery is
being charged, press the Tow/Haul
Mode button, if equipped on the
center stack. This will boost the
vehicle system voltage and properly
charge the battery. If the trailer is
too light for Tow/Haul Mode, turn on
the headlamps (non-HID only) as a
second way to boost the vehicle
system and charge the battery. Electric Trailer Brake Control
Wiring Provisions
These wiring provisions for an
electric trailer brake controller are
included with the vehicle as part of
the trailer wiring package. The body
harness, inside the front driver side
instrument panel, contains blunt cut
wires below the headlamp switch for
the electric trailer brake controller.
The harness contains the following
wires:
.
Blue: “To Trailer”
. Red/Black or Red/Blue:
Battery Feed
. White/Blue: Brake Apply Signal
. Black: Ground
The electric trailer brake controller
should be installed by your dealer or
a qualified service center.Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC)
is used for vehicle service
and Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light) 0140.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
Vehicle Care 307
If the tire is overinflated by more
than 35 kPa (5 psi), the horn will
sound multiple times and the turn
signal lamp will continue to flash for
eight seconds after filling stops. To
release and correct the pressure,
while the turn signal lamp is still
flashing, briefly press the center of
the valve stem. When the
recommended pressure is reached,
the horn sounds once.
If the turn signal lamp does not flash
within 15 seconds after starting to
inflate the tire, the tire fill alert has
not been activated or is not working.
If the hazard warning flashers are
on, the tire fill alert visual feedback
will not work properly.
The TPMS will not activate the tire
fill alert properly under the following
conditions:
.There is interference from an
external device or transmitter.
. The air pressure from the
inflation device is not sufficient
to inflate the tire. .
There is a malfunction in
the TPMS.
. There is a malfunction in the
horn or turn signal lamps.
. The identification code of the
TPMS sensor is not registered to
the system.
. The battery of the TPMS sensor
is low.
If the tire fill alert does not operate
due to TPMS interference, move the
vehicle about 1 m (3 ft) back or
forward and try again. If the tire fill
alert feature is not working, use a
tire pressure gauge.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor. The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front
tire, passenger side front tire,
passenger side rear tire, and driver
side rear. See your dealer for
service or to purchase a relearn
tool. A TPMS relearn tool can also
be purchased. See Tire Pressure
Monitor Sensor Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 200.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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352 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 352
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 352
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 353
Engine Drive Belt Routing . . . . 354
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 353 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box that contains the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 359
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
364 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 088.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 365
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
374 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.