infotainment system BUICK ENCLAVE 2018 Owner's Guide

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10999311) - 2018 - crc - 11/20/17
238 Driving and Operating
Warning (Continued)
speeds greater than 8 km/h
(5 mph). To prevent injury, death,
or vehicle damage, even with
Parking Assist, always check the
area around the vehicle and
check all mirrors before moving
forward or backing.
The instrument cluster may have a
parking assist display with bars that
show“distance to object” and object
location information for the Parking
Assist system. As the object gets
closer, more bars light up and the
bars change color from yellow to
amber to red. When an object is first detected in
the rear, one beep will be heard
from the rear, or both sides of the
Safety Alert Seat will pulse two
times. When an object is very close
(<0.6 m (2 ft) in the vehicle rear,
or <0.3 m (1 ft) in the vehicle front),
five beeps will sound from the front
or rear depending on object
location, or both sides of the Safety
Alert Seat will pulse five times.
Beeps for FPA are higher pitched
than for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
displays a red warning triangle with
a left or right pointing arrow on the
infotainment display to warn of
traffic coming from the left or right.
This system detects objects coming
from up to 20 m (65 ft) from the left
or right side of the vehicle. When an
object is detected, either three
beeps sound from the left or right,
or three Safety Alert Seat pulses
occur on the left or right side,
depending on the direction of the
detected vehicle.Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of the vehicle do not
move further back when a trailer is
towed.
Turning the Features On or Off
PressXon the center stack to
turn on or off the Front and Rear
Parking Assist and the Rear Cross
Traffic Alert (RCTA). The indicator
light in the button comes on when
the features are on and turns off
when the features have been
disabled.
Turn off parking assist and RCTA
when towing a trailer.
To turn off the RPA symbols or
guidance lines (on some models)
see “Rear Camera” underVehicle
Personalization 0154.
RCTA can be turned off through
“Collision/Detection Systems” under
Vehicle Personalization 0154

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 355
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 355
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 357
Customer Assistance for Text Telephone (TTY) Users . . . . . 358
Online Owner Center . . . . . . . . . 358
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 359
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 359
Scheduling Service Appointments . . . . . . . . . . . . . . . 361
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 361
Collision Damage Repair . . . . . 362
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 364
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 365
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 365
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 366
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 366
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 367
Event Data Recorders . . . . . . . . 367
OnStar . . . . . . . . . . . . . . . . . . . . . . . 368
Infotainment System . . . . . . . . . . 368
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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368 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 375.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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370 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 371
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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372 OnStar
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 373
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
For myBuick mobile app information
and compatibility, see
www.my.buick.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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374 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 383
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . .117
Compass . . . . . . . . . . . . . . . . . . . . . . . 126
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 372
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 220
Control of a Vehicle . . . . . . . . . . . . . 186
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 137
Cooling . . . . . . . . . . . . . . . . . . . . 176, 180
Cooling System . . . . . . . . . . . . . . . . . 272
Courtesy Lamps . . . . . . . . . . . . . . . . 171
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 361
Cruise Control . . . . . . . . . . . . . . . . . . 224 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 226
Cupholders . . . . . . . . . . . . . . . . . . . . . 117
Customer Assistance . . . . . . . . . . . 358 Offices . . . . . . . . . . . . . . . . . . . . . . . . 357
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information Service PublicationsOrdering Information . . . . . . . . 364 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 355
D
Damage Repair, Collision . . . . . . . 362
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 368
OnStar . . . . . . . . . . . . . . . . . . . . . . . 368
Data Recorders, Event . . . . . . . . . 367
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 186
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 374
Distracted Driving . . . . . . . . . . . . . . . 185
Dome Lamps . . . . . . . . . . . . . . . . . . . 171
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 147
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 354
Drive Systems All-Wheel Drive . . . . . . . . . . 216, 281
Driver Assistance Systems . . . . . 234 Driver Information
Center (DIC) . . . . . . . . . . . . . 148, 150
Driver Mode Control . . . . . . . . . . . . 222
Driving Assistance Systems . . . . . . . . . . 239
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 253
Defensive . . . . . . . . . . . . . . . . . . . . . 186
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 186
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . 188
Off-Road . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . 196
Wet Roads . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 176
E
Electric Parking Brake . . . . . . . . . . 218
Electric Parking Brake Light . . . . 142
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 261

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 385
G
Garage Door Opener . . . . . . . . . . . 162Programming . . . . . . . . . . . . . . . . . 162
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 283
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 137
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . 135
Trip Odometer . . . . . . . . . . . . . . . . 135
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 131
General Information Service and Maintenance . . . . . 339
Towing . . . . . . . . . . . . . . . . . . . . . . . . 253
Vehicle Care . . . . . . . . . . . . . . . . . . 264
Glove Box . . . . . . . . . . . . . . . . . . . . . . 117
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . 170
Head Restraints . . . . . . . . . . . . . . . . . 61
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 284
Automatic . . . . . . . . . . . . . . . . . . . . . 169 Headlamps (cont'd)
Bulb Replacement . . . . . . . . . . . . 285
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
High-Beam On Light . . . . . . . . . . 146
High/Low Beam Changer . . . . . 168
Lamps On Reminder . . . . . . . . . 147
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 72
Steering Wheel . . . . . . . . . . . . . . . 123
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Heated Mirrors . . . . . . . . . . . . . . . . . . . 52
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . 176, 180
High-Beam On Light . . . . . . . . . . . . 146
High-Speed Operation . . . . . . . . . . 303
Hill and Mountain Roads . . . . . . . . 194
Hill Start Assist (HSA) . . . . . . . . . . 219
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 76
HVAC . . . . . . . . . . . . . . . . . . . . . . 176, 180
I
Ignition Positions . . . . . . . . . . . . . . . 200
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 50
Indicator Pedestrian Ahead . . . . . . . . . . . . 144
Vehicle Ahead . . . . . . . . . . . . . . . . 144
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 97
Infotainment . . . . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . 368
Instrument Cluster . . . . . . . . . . . . . . 132
Interior Rearview Mirrors . . . . . . . . . 53
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 324
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 296
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 171
Daytime Running (DRL) . . . . . . 169
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 171