bluetooth BUICK ENCLAVE 2019 Infotainment System Guide

Buick Infotainment System (GMNA-Localizing-U.S./Canada-12690019) -
2019 - crc - 6/26/18
58 Phone
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment features, see
Infotainment02.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.
A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. One Bluetooth device can be
connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Connecting to a Different
Phone” later in this section.
Pairing a Phone 1. Touch Phone on the Home Page.
2. Select Phones and select Pair New Device.
3. A four-digit Personal Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5. 4. Start the pairing process on the
cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Buick”on the display.
Follow the instructions
provided in Step 3, to enter the
PIN. After the PIN is
successfully entered or the
code is confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Buick” does not appear, turn
the phone off or remove the
phone battery and retry.
7. If the phone prompts to accept connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−5 to pair additional phones.

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Phone 59
Listing All Paired and Connected
Phones1. Touch Phone on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
Mnext to the phone to
delete and follow the on-screen
prompts. Connecting to a Different Phone
To connect to a different phone, the
new phone must be in the vehicle
and paired to the Bluetooth system.
1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch the new phone to connect to from the not
connected device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch Phone on
the Home Page to display
“Call View.”
.While the active call is
hands-free, touch the Handset
option to switch to the handset
mode. The Handset option
changes to Handsfree once the
Bluetooth device confirms it is
operating as handset.
. While the active call is handset,
touch the Handsfree option to
switch to the hands-free mode. The Handsfree option changes
to Handset once the Bluetooth
device confirms it is operating as
handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.
To make a call using the
Contacts menu:
1. Touch Phone on the Home Page.

Buick Infotainment System (GMNA-Localizing-U.S./Canada-12690019) -
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60 Phone
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contactnumber to call.
To make a call using the Recent
Calls menu: 1. Touch Phone on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
To decline a call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call
To accept a call-waiting call:
.
Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
Declining a Call
To decline a call-waiting call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to display
“Call View.” While in Call View,
touch the call information of the call
on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.

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Phone 61
To start a three-way call while in a
current call:1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, the Merge option becomes an
Unmerge option. Touch to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.Presscon the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Touch Phone on the Home Page.
2. While in the Call View, touch the up arrow to raise the
interaction selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch Phone on the Home Page.
2. Touch Voice Mail.
3. Touch Call. 4. Enter the DTMF tones using
the keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, pressg
on the steering wheel controls. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition 050 for help using
voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.

Buick Infotainment System (GMNA-Localizing-U.S./Canada-12690019) -
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62 Phone
2. Say“Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” and then
say the contact name, for
example, “Call
at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling Local Emergency Number
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone. 2. Say
“Call number>.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters. Using the
“Voice Mail” Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice Mail.”
The system dials the voice mail
number of the connected
phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

Buick Infotainment System (GMNA-Localizing-U.S./Canada-12690019) -
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66 Settings
PressSBACK on the center
stack or touch the Back icon on
the infotainment display to go
back to the previous menu.
. Bose AudioPilot noise
compensation technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and speed. See
AM-FM Radio 011.
. Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the
volume is adjusted to this level.
To set the maximum startup
volume, touch + or −to increase
or decrease.
Press
qBACK orSBACK on
the center stack or touch the
Back icon on the infotainment
display to go back to the
previous menu.
Vehicle Settings
See “Vehicle Personalization” in the
owner ’s manual.
Bluetooth
From the Bluetooth option, the
following may be displayed:
.
Pair New Device: Touch to add a
new device.
. Device Management: Touch to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Ringtones: Touch to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
. Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by touching
Edit, typing in the new number,
and touching Save.
Press
SBACK orqBACK on
the center stack or touch the
Back icon on the infotainment
display to go back to the
previous menu. .
Text Message Alerts: This
feature will turn text message
alerts on or off. Press Text
Message Alerts and then select
Off or On.
Press
qBACK orSBACK on
the center stack or touch the
Back icon on the infotainment
display to go back to the
previous menu. See Text
Messaging 062.
Voice
From the Voice option, the following
may be displayed:
.
Confidence Threshold: Select
Confirm More or Confirm Less
for the system to confirm more
or less before acting on a
command.
. Prompt Length: Select Short or
Long for shorter or longer voice
prompts.
Press
qBACK orSBACK on
the center stack or touch the
Back icon on the infotainment
display to go to the
previous menu.

Buick Infotainment System (GMNA-Localizing-U.S./Canada-12690019) -
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74 Trademarks and License Agreements
RMVB
Portions of this software are
included under license from
RealNetworks, Inc. Copyright
1995-2015, RealNetworks, Inc. All
rights reserved
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth
®SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logo are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled to

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82 Index
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 22
A
Accepting or Declining a Call . . . . 60
AgreementsTrademarks and License . . . . . . . . 72
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AM-FM Categories . . . . . . . . . . . . . . 13
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 11
Antenna Backglass. . . . . . . . . . . . . . . . . . . . . . . 16
Multi-band. . . . . . . . . . . . . . . . . . . . . . . 16
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 64
Applications Tray . . . . . . . . . . . . . . . . . 8
Audio Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 21
Audio System . . . . . . . . . . . . . . . . . . . . 57
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 20
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . 17
B
Backglass Antenna . . . . . . . . . . . . . . 16
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 66Overview . . . . . . . . 57, 58, 61
Bluetooth Audio . . . . . . . . . . . . . . . . . 21
Bluetooth Controls . . . . . . . . . . . . . . . 57
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 60
Canceling Voice Recognition . . . . 51
Cell Phone Usage . . . . . . . . . . . . . . . 16
Character Handwriting Recognition . . . . . . . . . . . . . . . . . . . . 34
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 10
Clearing the System . . . . . . . . . . . . . 62
Controls
Steering Wheel. . . . . . . . . . . . . . . . . . . 6
Coverage Explanations . . . . . . . . . . 49
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 49
Destination . . . . . . . . . . . . . . . . . . . . . . 32
Detailed Areas . . . . . . . . . . . . . . . . . . . 30
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . . 61
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 61
English and Metric Unit
Conversion . . . . . . . . . . . . . . . . . . . . . 68

Buick Infotainment System (GMNA-Localizing-U.S./Canada-12690019) -
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Index 83
F
Finding a Station . . . . . . . . . . . . . . . . 12
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
G
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . 47
Guidance Problems with the Route . . . . . . . . 48
H
HD Radio Technology . . . . . . . . . . . 14
Helpful Hints for SpeakingCommands . . . . . . . . . . . . . . . . . . . . . 51
Home Page Features . . . . . . . . . . . . . 7
I
If the System Needs Service . . . . . 48
Infotainment . . . . . . . . . . . . . . . . . . . . . . 2
Infotainment Display Features . . . . 8
Infotainment Gestures . . . . . . . . . . . . 8
Infotainment System . . . . . . . . . . . . . . 3
Infotainment System Settings . . . . 11
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 20
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 65
M
Making a Call . . . . . . . . . . . . . . . . . . . . 61
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 59
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 60
Map Adjustments . . . . . . . . . . . . . . . . 29
Map Data Updates . . . . . . . . . . . . . . . 48
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . . 76
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Media Avoiding Untrusted Devices . . . . . 17
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Mixed-Audio Favorites . . . . . . . . . . . 13
Multi-band Antenna . . . . . . . . . . . . . . 16
N
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 32
Using the System . . . . . . . . . . . . . . . 23
Navigation Symbols . . . . . . . . . . . . . 31
O
OnStar System . . . . . . . . . . . . . . 22, 46
Over-the-Air Software Updates . . . . . . . . . . . . . . . . . . . . 10, 67
Over-the-Air Vehicle Map
Updates . . . . . . . . . . . . . . . . . . . . . . . . 49
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Phone Apple CarPlay andAndroid Auto. . . . . . . . . . . . . . . . . . . 64
Bluetooth . . . . . . . . 57, 58, 61
Playing from a USB . . . . . . . . . . . . . . 17
Playing the Radio . . . . . . . . . . . . . . . . 11
Port
USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 48
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65HD Radio Technology . . . . . . . . . . . 14
Radio Reception . . . . . . . . . . . . . . . . . 15

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84 Index
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . . . 11
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rear Camera . . . . . . . . . . . . . . . . . . . . 67
Recognition Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Return to Factory Settings . . . . . . . 67
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 15
Schedule I: Gracenote EULA . . . . 74
Scroll Features . . . . . . . . . . . . . . . . . . 30
Servicing System . . . . . . . . . . . . . . . . 48
Settings . . . . . . . . . . . . . . . . . . . . . . . . . 65
SiriusXM Menu . . . . . . . . . . . . . . . . . . 15
SiriusXM Satellite Radio Service . . . . . . . . . . . . . . . . . . . . . . . . . 16
SiriusXM Satellite Radio Service (If Equipped) . . . . . . . . . . . 15
Software Updates . . . . . . . . . . . . . . . 10
Steering Wheel Controls . . . . . . . . . . 6
Storing Presets . . . . . . . . . . . . . . . . . . 13
Switching to Handset or Handsfree Mode . . . . . . . . . . . . . . . 59
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 31 System
Global Positioning. . . . . . . . . . . . . . . 47
Infotainment. . . . . . . . . . . . . . . . . . . . . . 2
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 46
T
Teen Driver . . . . . . . . . . . . . . . . . . . . . . 68
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 63
Text Messaging . . . . . . . . . . . . . . . . . . 62
Text Settings . . . . . . . . . . . . . . . . . . . . . 63
The OnStar App . . . . . . . . . . . . . . . . . 22
Three-Way Calling . . . . . . . . . . . . . . . 60
Time and Date . . . . . . . . . . . . . . . . . . . 65
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . . 72
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 44
U
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . 48
Software . . . . . . . . . . . . . . . . . . . . . . . . 10
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Bluetooth Voice
Recognition . . . . . . . . . . . . . . . . . . . . 61
Using the Navigation System . . . . 23
Using the System . . . . . . . . . . . . . . . . . 7
Using Voice Recognition . . . . . . . . . 50
Using Voice Recognition for List Options . . . . . . . . . . . . . . . . . . . . 52
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . . 65
Vehicle Positioning . . . . . . . . . . . . . . 47
Vehicle Settings . . . . . . . . . . . . . . . . . 66
Viewing a Text Message . . . . . . . . . 63
Viewing Sender Information . . . . . 63
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 61
Voice Pass-Thru . . . . . . . . . . . . . . . . . 56
Voice Recognition . . . . . . . . . . . . . . . 50
Voice Recognition for AudioMy Media . . . . . . . . . . . . . . . . . . . . . . 53
Voice Recognition for Navigation . . . . . . . . . . . . . . . . . . . . . 55
Voice Recognition for OnStar (If Equipped) . . . . . . . . . . . . . . . . . . . 56
Voice Recognition for the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Voice Recognition for the
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 53