light BUICK ENCLAVE 2020 Owners Manual

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Vehicle Care 299brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.
{ WarningIf different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires 0 297 and
Accessories and Modifications
0 249 . Uniform Tire Quality
Grading The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
compact spare tires, tires with
nominal rim diameters of
10 to 12 inches (25 to 30 cm),
or to some limited-production
tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200 Traction AA
Temperature A
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one and
one-half (1½) times as well on
the government course as a tire

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
300 Vehicle Care graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.
Traction
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can lead
to sudden tire failure. The grade
C corresponds to a level of
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
are not necessary on a regular
basis. Consider an alignment check
if there is unusual tire wear or the
vehicle is significantly pulling to one
side or the other. Some slight pull to
the left or right, depending on the
crown of the road and/or other road
surface variations such as troughs
or ruts, is normal. If the vehicle is
vibrating when driving on a smooth

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
312 Vehicle Care 3. Good Battery Negative (-)
Terminal
4. Good Battery Positive (+)
Terminal
The jump start positive (+)
Terminal (1) and the negative
remote negative terminal (2) for the
discharged battery are on the driver
side of the vehicle.
The jump start positive (+)
terminal (4) and negative (-)
terminal (3) are on the battery of the
vehicle providing the jump start.
The positive jump start connection
for the discharged battery is under a
cover. Remove the cover to expose
the terminal.
1. Check the other vehicle.
It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
(Continued) Caution (Continued) damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so
that they are not touching.
3. Set the parking brake firmly
and put the shift lever in
P (Park) with an automatic
transmission, or Neutral with a
manual transmission. See
Shifting Into Park 0 186 .
CautionIf any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting. 4. Turn the ignition off. Turn off all
lights and accessories in both
vehicles, except the hazard
warning flashers if needed.
{ WarningAn electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{ WarningUsing a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Vehicle Care 315Dinghy Towing
CautionIf the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle is not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed, a dolly should be used. See
the following information on dolly
towing.
Dolly Towing
Driving onto a Dolly
1. Park the vehicle on level
ground in front of the dolly and
turn the vehicle off.
2. Make sure the parking brake is
released.
3. Press and hold ENGINE
START/STOP with your foot off
the brake for five seconds. 4. Hold the brake pedal and press
the parking brake switch for
15 seconds until the service
parking brake light flashes.
5. While the service parking brake
light is still flashing, remove
your foot from the brake pedal
and release the parking brake
switch.
6. Immediately press and release
the parking brake switch again
while the service park brake
light is still flashing.
7. Start the vehicle and drive onto
the dolly.
8. Place the vehicle in P (Park).
9. Turn off the vehicle.
10. Open the hood.
11. Exit the vehicle and secure the
vehicle onto the dolly.
12. Disconnect the negative ( – )
terminal connector from the
12-volt battery.
13. Close the hood of the vehicle.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
316 Vehicle Care Removing the Vehicle from a Dolly
1. Make sure the vehicle is
secured to the dolly.
2. Open the door and open the
hood of the vehicle.
3. Connect the negative (-)
terminal connector from the
12-volt battery.
4. Press and hold ENGINE
START/STOP with your foot off
the brake for five seconds.
5. Hold the brake pedal and press
the parking brake switch for
five seconds until the parking
brake light flashes.
6. Turn the vehicle off.
7. Unsecure the vehicle and
remove it from the dolly.
8. Do not drive in Service Mode
with the parking brake set Towing the Vehicle from
the Rear CautionTowing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Vehicle Care 317
Appearance Care Exterior Care Locks Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0 337 .
Washing the Vehicle To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued) Caution (Continued) your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
CautionAvoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
e symbol.
(Continued) Caution (Continued) This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
322 Vehicle Care To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.
Never use a razor or any other
sharp object to remove soil from
any interior surface.
.
Never use a brush with stiff
bristles.
.
Never rub any surface
aggressively or with too much
pressure.
.
Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
.
Do not heavily saturate the
upholstery when cleaning.
.
Do not use solvents or cleaners
containing solvents. Interior Glass To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
CautionTo prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap. Coated Moldings Coated moldings should be cleaned.
.
When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
.
When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.
For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free
colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
334 Service and Maintenance
Additional
Maintenance and Care Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services — their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required. Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
.
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
.
Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
.
Belts may need replacing if they
squeak or show signs of
cracking or splitting.
.
Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.
Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle ’ s systems
and components. See
Recommended Fluids and
Lubricants 0 337 for GM approved
fluids.
.
Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.
Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Service and Maintenance 335Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.
With a multi-point inspection,
your dealer can check the lamps
and note any concerns. Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.
As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle ’ s interior and
exterior, see Interior Care 0 321 and
Exterior Care 0 317 .

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
358 OnStar
OnStar OnStar Overview OnStar Overview . . . . . . . . . . . . . 358
OnStar Services Emergency . . . . . . . . . . . . . . . . . . . 359
Security . . . . . . . . . . . . . . . . . . . . . . 360
OnStar Additional Information OnStar Additional
Information . . . . . . . . . . . . . . . . . . 360
OnStar Overview
= Voice Command Button
Q Blue OnStar Button
> Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
.
Flashing Green: On a call.
.
Red: Indicates a problem.
.
Off: System is off. Press
Q twice to speak with an OnStar
Advisor.
Press
Q or call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.