BUICK ENCLAVE 2020 Service Manual

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
40 Seats and Restraints
Head Restraints Front Seats
{ WarningWith head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions. Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
The height of the head restraint can
be adjusted. To raise or lower the head restraint,
press the button located on the side
of the head restraint, and pull up or
push the head restraint down, and
release the button. Pull and push on
the head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not removable.
Rear Seats
Second Row Seats
The vehicle ’ s second row seats
have adjustable head restraints in
the outboard seating positions.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Seats and Restraints 41The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place. Always adjust the head restraint so
that the top of the restraint is at the
same height as the top of the
occupant's head.
If you are installing a child restraint
in the rear seat, see “ Securing a
Child Restraint Designed for the
LATCH System ” under Lower
Anchors and Tethers for Children
(LATCH System) 0 81 .
Third Row Seats
The vehicle ’ s third row seats have
head restraints in the outboard
seating positions that cannot be
adjusted up or down.
The third row outboard head
restraints are not removable.
The third row outboard head
restraints are designed to be folded.
The head restraint can be folded to
allow for better visibility when the
rear seat is unoccupied. When folding the seatback down,
the head restraint will automatically
fold out of the way as the seat is
folded down.
Return the lowered head restraint to
the upright position until it locks into
place. Push and pull on the head
restraint to make sure it is locked.
When an occupant is in the seat,
always return the head restraint to
the upright position. Pull the head
restraint up and push it rearward
until it locks into place. Push and
pull on the head restraint to make
sure that it is locked.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
42 Seats and Restraints
Front Seats Power Seat Adjustment
{ WarningYou can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
{ WarningThe power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle. To adjust the seat:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
.
Raise or lower the entire seat by
moving the rear of the control up
or down.
To adjust the seatback, see
Reclining Seatbacks 0 43 .
To adjust the lumbar support, see
Lumbar Adjustment 0 42 .Lumbar Adjustment
Four-Way Shown, Two-Way
Similar
To adjust the lumbar support,
if equipped:
.
Press and hold the front or rear
of the control to increase or
decrease lumbar support.
.
If equipped, press and hold the
top or bottom of the control to
raise or lower lumbar support.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Seats and Restraints 43
Reclining Seatbacks
{ WarningSitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the seat belts cannot do
their job.
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
seat belt properly. Do not have a seatback reclined if
the vehicle is moving.
.
Tilt the top of the control
rearward to recline. .
Tilt the top of the control forward
to raise.
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
44 Seats and Restraints Before saving, adjust all available
memory feature positions. Turn the
vehicle on and then press and
release SET; a beep will sound.
Then immediately press and hold 1,
2, or
B (Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
Buntil the saved position is reached.
Follow the instructions under
“ Saving Memory Positions. ”
The vehicle identifies the current
driver ’ s RKE transmitter number
(1 – 8). See Remote Keyless Entry
(RKE) System Operation 0 8 . Only
RKE transmitters 1 and 2 can be
used for automatic memory recalls.
A Driver Information Center (DIC)
welcome message indicating the
transmitter number may display for
the first few ignition cycles following
a transmitter change. For Seat Entry
Memory to work properly, save the
positions to the memory button (1 or
2) matching the RKE transmitter
number displayed in the DIC
welcome message. Carry the linked
RKE transmitter when entering the
vehicle. Vehicle Personalization Settings
.
To have the Seat Entry Memory
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Seating Position, and then
Seat Entry Memory. Select On or
Off. See “ Seat Entry Memory ”
later in this section.
.
To begin Seat Exit Memory
movement when the vehicle is
turned off and the driver door is
opened, or when the vehicle is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Seating Position, and then
Seat Exit Memory. Select On or
Off. See “ Seat Exit Memory ”
later in this section.
.
See Vehicle Personalization
0 137 for additional setting
information.
Identifying Driver Number
To identify the driver number:
1. Move your RKE transmitter
away from the vehicle. 2. Start the vehicle with another
key or RKE transmitter. The
DIC should display the driver
number for the other RKE
transmitter. Turn the vehicle off
and remove the key or RKE
transmitter from the vehicle.
3. Start the vehicle with the initial
key or RKE transmitter. The
DIC should display the driver
number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2:
1. Turn the vehicle on or to ACC/
ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory
features to the desired driving
position.
3. Press and release SET; a beep
will sound.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Seats and Restraints 454. Immediately press and hold the
1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “ Identifying Driver
Number ” previously in this
section.
5. Repeat Steps 1 – 4 for a second
driver using 1 or 2.
To save the position for
B and
Seat Exit Memory features, repeat
Steps 1 – 4 using
B . This saves the
position for getting out of the
vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
B to recall
the previously saved memory
positions if you are driver 1 or 2
identified in the DIC welcome
message. RKE transmitters 3 – 8 will
not recall memory positions.
To stop Manual Memory recall
movement, release 1, 2, or
B or
press any of the following controls:
.
Power seat
.
Memory SET
.
Power mirror, with the driver or
passenger side mirror selected
.
Power steering wheel,
if equipped
Seat Entry Memory
The vehicle identifies the number of
the current driver ’ s RKE transmitter
(1 – 8). See Remote Keyless Entry
(RKE) System Operation 0 8 . If the
RKE transmitter is 1 or 2, and Seat
Entry Memory is enabled in vehicle
personalization, the positions saved
to the same memory button number 1 or 2 are automatically recalled
when the vehicle is turned on,
or turned from off to ACC/
ACCESSORY. RKE transmitters 3 – 8
will not provide automatic memory
recalls.
To turn Seat Entry Memory on or off,
see “ Vehicle Personalization
Settings ” previously in this section
and Vehicle Personalization 0 137 .
The vehicle must be in P (Park) to
start Seat Entry Memory. Seat Entry
Memory recall will complete if the
vehicle is shifted out of P (Park)
prior to reaching the saved memory
position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or
press any of the following controls:
.
Power seat
.
Memory SET, 1, 2, or
B .
Power mirror, with the driver or
passenger side mirror selected
.
Power steering wheel,
if equipped

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
46 Seats and Restraints If the saved memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver ’ s RKE transmitter number (1
or 2) may not match the memory
button number that positions were
saved to. Try storing the position to
the other memory button or try the
other RKE transmitter.
Seat Exit Memory
Seat Exit Memory is not linked to an
RKE transmitter. The position saved
to
B is used for all drivers. To turn
Seat Exit Memory on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0 137 .
If turned on, the position saved to
B is automatically recalled when
one of the following occurs:
.
The vehicle is turned off and the
driver door is opened within a
short time.
.
The vehicle is turned off with the
driver door open. To stop Seat Exit Memory
movement, press any of the
following memory controls:
.
Power seat
.
Memory SET, 1, 2, or
B.
Power mirror, with the driver or
passenger side mirror selected
.
Power steering wheel,
if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position,
the recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer. Heated and Ventilated
Front Seats
{ WarningIf temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Seats and Restraints 47
Heated and Ventilated Seat
Buttons Shown, Heated Seat
Buttons Similar
If equipped, the buttons are near the
climate controls on the center stack.
To operate, the engine must be
running.
Press
M or
L to heat the driver or
passenger seatback and cushion.
Press
C or
{ , if available, to
ventilate the driver or passenger
seat. A ventilated seat has a fan
that pulls or pushes air through the
seat. The air is not cooled. When this feature is off, the heated
and ventilated seat symbols on the
buttons are white. When a heated
seat is turned on, the symbol turns
red. When a ventilated seat is
turned on, the symbol turns blue.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high, the level may automatically be
lowered after approximately
30 minutes.
The passenger seat may take
longer to heat up.
Auto Heated and Ventilated Seats
When the vehicle is on, this feature
will automatically activate the
heated or ventilated seats at the
level required by the vehicle ’ s
interior temperature.
The active high, medium, low, or off
heated or ventilated seat level will
be indicated by the manual heated or ventilated seat buttons on the
center stack. Use the manual
heated or ventilated seat buttons on
the center stack to turn auto heated
or ventilated seats off. If the
passenger seat is unoccupied, the
auto heated or ventilated seats
feature will not activate that seat.
The auto heated or ventilated seats
feature can be programmed to
always be enabled when the vehicle
is on.
See Vehicle Personalization 0 137 .
Remote Start Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats, if equipped, can be
turned on automatically. When it is
cold outside, the heated seats turn
on, and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats may be canceled
when the ignition is turned on. Press
the heated or ventilated seat button
to use the heated or ventilated seats
after the vehicle is started.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
48 Seats and Restraints The heated or ventilated seat
indicator lights do not turn on during
a remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The remote start heated or
ventilated seats may be enabled or
disabled in the vehicle
personalization menu. See Remote
Vehicle Start 0 15 and
Vehicle Personalization 0 137 .
Massage If equipped, the ignition must be on
to use the massage feature. If equipped, press the massage
button to use the massage feature.
To stop massage, press this button
again.
The massage feature will turn off
after approximately 10 minutes.
Press the massage button to restart
the massage feature. Rear Seats Rear Seat Reminder If equipped, the message REAR
SEAT REMINDER LOOK IN REAR
SEAT displays under certain
conditions indicating there may be
an item or passenger in the rear
seat. Check before exiting the
vehicle.
This feature will activate when a
second row door is opened while
the vehicle is on or up to 10 minutes
before the vehicle is turned on.
There will be an alert when the
vehicle is turned off. The alert does
not directly detect objects in the rear
seat; instead, under certain
conditions, it detects when a rear
door is opened and closed,
indicating that there may be
something in the rear seat.
The feature is active only once each
time the vehicle is turned on and off,
and will require reactivation by
opening and closing the second row
doors. There may be an alert even
when there is nothing in the rear
seat; for example, if a child entered

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Seats and Restraints 49the vehicle through the rear door
and left the vehicle without the
vehicle being shut off.
The feature can be turned on or off.
See Vehicle Personalization 0 137 .
Rear Seat Adjustment The second row seats slide forward
for more room.
To adjust the seat position:
1. Remove objects on the floor in
front of or on the second row
seat, or in the seat tracks on
the floor. 2. Lift the lever below the seat
cushion and slide the seat
forward or backward.
Entering and Exiting the
Third Row
{ WarningUsing the third row seating
position while the second row is
folded could cause injury in a
sudden stop or crash. Be sure to
return the seat to the passenger
seating position. Push and pull on
the seat to make sure it is locked
into place.
{ Warning
If the seatback and seat base are
not locked, the seat could move
forward in a sudden stop or crash
and injure the occupant. Always
push and pull on the seatbacks to
be sure the seatback and seat
base are locked. CautionFolding a rear seat with the seat
belts still fastened may cause
damage to the seat or the seat
belts. Always unbuckle the seat
belts and return them to their
normal stowed position before
folding a rear seat.
To access the third row from the
passenger side:
The second row passenger side
seat can be easily moved for third
row entry or exit with a
forward-facing child restraint
installed using the LATCH system.
Remove a rear-facing child restraint
before moving the seat for third row
entry or exit.