VEHICLE CARE BUICK ENCLAVE 2020 Owners Manual

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 96
Instruments and Controls . . . . . . 101
Lighting . . . . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . 155
Climate Controls . . . . . . . . . . . . . . 156
Driving and Operating . . . . . . . . . 164
Vehicle Care . . . . . . . . . . . . . . . . . . 247
Service and Maintenance . . . . . 326
Technical Data . . . . . . . . . . . . . . . . 340
Customer Information . . . . . . . . . 344
Reporting Safety Defects . . . . . . 354
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 358
Connected Services . . . . . . . . . . . 366
Index . . . . . . . . . . . . . . . . . . . . 369

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Keys, Doors, and Windows 33
To adjust the brightness, press the
button (1) on the back of the
rearview mirror without covering the
light sensor (2).
Each button press cycles the
brightness between five settings. { WarningThe Rear Camera Mirror (RCM)
has a limited view. Portions of the
road, vehicles, and other objects
may not be seen. Do not drive or
park the vehicle using only this
camera. Objects may appear
closer than they are. Check the
outside mirrors or glance over
your shoulder when making lane
changes or merging. Failure to
use proper care may result in
injury, death, or vehicle damage. The camera that provides the Rear
Camera Mirror (RCM) image is
above the license plate, next to the
Rear Vision Camera (RVC).
Troubleshooting
If the tab is in the rearward position
and a blue screen and
d are
displayed in the mirror and the
display shuts off, see your dealer for
service.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Seats and Restraints 39
Seats and
Restraints Head Restraints Head Restraints . . . . . . . . . . . . . . . 40
Front Seats Power Seat Adjustment . . . . . . . . 42
Lumbar Adjustment . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . 43
Memory Seats . . . . . . . . . . . . . . . . . 43
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 46
Massage . . . . . . . . . . . . . . . . . . . . . . . 48
Rear Seats Rear Seats . . . . . . . . . . . . . . . . . . . . 48
Heated Rear Seats . . . . . . . . . . . . 51
Third Row Seats . . . . . . . . . . . . . . . 51
Seat Belts Seat Belts . . . . . . . . . . . . . . . . . . . . . 54
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 55
Lap-Shoulder Belt . . . . . . . . . . . . . 57
Seat Belt Use During
Pregnancy . . . . . . . . . . . . . . . . . . . . 59
Seat Belt Extender . . . . . . . . . . . . . 60
Safety System Check . . . . . . . . . . 60 Seat Belt Care . . . . . . . . . . . . . . . . . 60
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 61
Airbag System Airbag System . . . . . . . . . . . . . . . . . 61
Where Are the Airbags? . . . . . . . 63
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 65
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 66
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 66
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . 67
Passenger Sensing System . . . 68
Servicing the Airbag-Equipped
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 72
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 72
Airbag System Check . . . . . . . . . . 73
Replacing Airbag System Parts
after a Crash . . . . . . . . . . . . . . . . . 74
Child Restraints Older Children . . . . . . . . . . . . . . . . . 74
Infants and Young Children . . . . 76
Child Restraint Systems . . . . . . . 78
Where to Put the Restraint . . . . . 80
Lower Anchors and Tethers for
Children (LATCH System) . . . . 81 Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 90
Securing Child Restraints (With
the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 91
Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 93

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
46 Seats and Restraints If the saved memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver ’ s RKE transmitter number (1
or 2) may not match the memory
button number that positions were
saved to. Try storing the position to
the other memory button or try the
other RKE transmitter.
Seat Exit Memory
Seat Exit Memory is not linked to an
RKE transmitter. The position saved
to
B is used for all drivers. To turn
Seat Exit Memory on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0 137 .
If turned on, the position saved to
B is automatically recalled when
one of the following occurs:
.
The vehicle is turned off and the
driver door is opened within a
short time.
.
The vehicle is turned off with the
driver door open. To stop Seat Exit Memory
movement, press any of the
following memory controls:
.
Power seat
.
Memory SET, 1, 2, or
B.
Power mirror, with the driver or
passenger side mirror selected
.
Power steering wheel,
if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position,
the recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer. Heated and Ventilated
Front Seats
{ WarningIf temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
60 Seats and Restraints
Seat Belt Extender If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep a seat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. See Seat Belt
Reminders 0 120 .
Keep seat belts clean and dry. See
Seat Belt Care 0 60 .
Seat Belt Care Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water. Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{ WarningDo not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
104 Instruments and Controls
{ WarningIn freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{ WarningBefore driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Clear snow and ice from the wiper
blades and windshield before using
them. If frozen to the windshield,
carefully loosen or thaw them.
Damaged blades should be
replaced. See Wiper Blade
Replacement 0 268 . Heavy snow or ice can overload the
wiper motor. See Electrical System
Overload 0 272 .
Wiper Parking
If the ignition is turned off while the
wipers are on LO, HI, or INT, they
will immediately stop.
If the windshield wiper lever is then
moved to OFF before the driver
door is opened or within 10 minutes,
the wipers will restart and move to
the base of the windshield.
If the ignition is turned off while the
wipers are performing wipes due to
windshield washing, the wipers
continue to run until they reach the
base of the windshield. Rear Window Wiper/
Washer
The rear window wiper/washer
controls are on the end of the
windshield wiper lever.
Turn the controls to adjust the
setting.
OFF : Turns the wiper off.
INT : Turns on the rear wiper with a
delay between wipes.
ON : Turns on the rear wiper.
1 : Push the windshield wiper
lever forward to spray washer fluid
on the rear window. The wipers will
clear the rear window and either

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
124 Instruments and Controls The vehicle may not pass
inspection if:
.
The light is on when the engine
is running.
.
The light does not come on
when the ignition is in
Service Mode.
.
Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test. Brake System Warning
Light Metric English
This light should come on briefly
when the vehicle is turned on. If it
does not come on then, have it fixed
so it will be ready to warn you if
there is a problem.
If the light comes on and stays on at
start up, there is a brake problem.
Have the brake system inspected
right away.
If the light comes on while driving,
pull off the road and stop carefully.
The brake pedal might be harder to
push, or the brake pedal may go
closer to the floor. It could take
longer to stop. If the light is still on,
have the vehicle towed for service.
See Towing the Vehicle 0 313 .{ WarningThe brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Electric Parking Brake
Light
Metric English
This light comes on when the
parking brake is applied. If the light
continues flashing after the parking
brake is released, or while driving,
there is a problem with the Electric

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
166 Driving and Operating .
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.
Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.
Designate a front seat
passenger to handle potential
distractions.
.
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.
Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.
Stop or park the vehicle to tend
to children.
.
Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{ WarningTaking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving Defensive driving means “ always
expect the unexpected. ” The first
step in driving defensively is to wear
the seat belt. See Seat Belts 0 54 .
.
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready. .
Allow enough following distance
between you and the driver in
front of you.
.
Focus on the task of driving.
Drunk Driving Death and injury associated with
drinking and driving is a global
tragedy.
{ WarningDrinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious — or even
fatal — collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Driving and Operating 167
Control of a Vehicle Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
.
Avoid needless heavy braking.
.
Keep pace with traffic. If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering Electric Power Steering
CautionTo avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty. The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Driving and Operating 169Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.
Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues — such
as enough water, ice, or packed
snow on the road to make a
mirrored surface — and slow
down when you have any doubt. .
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving All-wheel-drive vehicles can be
used for off-road driving. Vehicles
without all-wheel drive and vehicles
not equipped with All Terrain (AT) or
On-Off Road (OOR) tires must not
be driven off-road except on a level,
solid surface. To contact the tire
manufacturer for more information
about the original equipment tires,
see the warranty manual.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed. { WarningWhen driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear seat belts.
Before Driving Off-Road .
Have all necessary maintenance
and service work completed.
.
Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
.
Read all the information about
all-wheel-drive vehicles in this
manual.
.
Make sure all underbody
shields, if equipped, are properly
attached.
.
Know the local laws that apply to
off-road driving.