maintenance schedule BUICK ENCORE 2014 Owner's Manual

Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner ManualM
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (20,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Buick owners are automatically
enrolled in the Roadside Assistance
Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

Black plate (35,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-35
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System on
page 3-30.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-52 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-11.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-25. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

Black plate (19,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Instruments and Controls 5-19
Engine Oil Pressure Light
{Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but if
the oil level is within the operating
range and the oil pressure is still
low, have the vehicle serviced.
Always follow the maintenance
schedule for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
Metric Shown, English SimilarThis light comes on for a few
seconds when the ignition is turned
on as a check to indicate it is
working. If it does not come on,
have it fixed.
The low fuel warning light comes on
and a chime sounds periodically
when the vehicle is low on fuel. The
light turns off when fuel is added to
the fuel tank.
Immobilizer Light
The immobilizer light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.

Black plate (23,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Instruments and Controls 5-23
last reset of this value. The average
speed can be reset by pressing
SET/CLR while the Average Vehicle
Speed display is showing.
Timer
This display can be used as a timer.
To start the timer, press SET/CLR
while Timer is displayed. The
display will show the amount of time
that has passed since the timer was
last reset, not including time the
ignition is off. Time will continue to
be counted as long as the ignition is
on, even if another display is being
shown on the DIC. The timer will
record up to 99 hours, 59 minutes,
and 59 seconds (99:59:59) after
which the display will return to zero.
To stop the timer, press SET/CLR
briefly while Timer is displayed. To
reset the timer to zero, press and
hold SET/CLR.Navigation
This display is used for the
Navigation System Turn-by-Turn
guidance. See the infotainment
manual, if the vehicle has
navigation, for more information.
Vehicle Information Menu
Items
Press MENU on the turn signal
lever until the Vehicle Information
Menu is displayed. Use
w/xto
scroll through the following menu
items:
.Unit
.Remaining Oil Life
.Tire Pressure
Unit
Move
w/xto switch between
metric or US when the Unit display
is active. Press SET/CLR to confirm
the setting. This will change the
displays on the cluster and DIC to
either metric or English (US)
measurements. Remaining Oil Life
This display shows an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See
Engine Oil Messages on
page 5-25. The oil should be
changed as soon as possible. See
Engine Oil on page 10-7. In addition
to the Engine Oil Life System
monitoring the oil life, additional
maintenance is recommended in the
Maintenance Schedule in this
manual. See Maintenance Schedule
on page 11-2 for more information.
Remember, the Remaining Oil Life
display must be reset after each oil
change. It will not reset itself. Also,
be careful not to reset the
Remaining Oil Life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until

Black plate (25,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Instruments and Controls 5-25
Brake System Messages
BRAKE FLUID LOW
This message is displayed when the
brake fluid level is low. SeeBrake
Fluid on page 10-18.
BRAKES OVERHEATED
This message may display if the
brakes are too hot.
RELEASE PARKING BRAKE
This message is displayed if the
parking brake is applied. Release it
before you attempt to drive. See
Parking Brake on page 9-27 for
more information.
SERVICE BRAKE ASSIST
This message is displayed when
there is a problem with the brake
assist system. Take the vehicle to
your dealer.
Door Ajar Messages
DOOR(S) OPEN
A vehicle symbol will be displayed
on the DIC showing which door is
open along with this message.
Close the door completely.
REAR ACCESS OPEN
This message will display when the
liftgate is open. Close the liftgate
completely.
Engine Cooling System
Messages
ENGINE OVERHEATED —
IDLE ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE OVERHEATED —
STOP ENGINE
This message displays and a
continuous chime sounds if the
engine cooling system reaches
unsafe temperatures for operation.
Stop and turn off the vehicle as
soon as it is safe to do so to avoid
severe damage. This message
clears when the engine has cooled
to a safe operating temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When the engine oil is changed, be
sure to reset the Oil Life System.
See Engine Oil Life System on
page 10-9, Driver Information
Center (DIC) on page 5-21, Engine
Oil on page 10-7, and Maintenance
Schedule on page 11-2.

Black plate (6,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
8-6 Climate Controls
Sensors
The solar sensor, located on top of
the instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.
Air Vents
Use the louvers located on the air
vents to change the direction of the
airflow.
Use the thumbwheels near the air
vents to control the amount of
airflow or to shut off the airflow.
Operation Tips
.Keep all outlets open whenever
possible for best system
performance.
.Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
.Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Maintenance
Air Intake
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule on
page 11-2. To find out what type of
filter to use, see Maintenance
Replacement Parts on page 11-12.

Black plate (11,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Vehicle Care 10-11
Change the fluid at the intervals
listed inMaintenance Schedule on
page 11-2, and be sure to use the
fluid listed in Recommended Fluids
and Lubricants on page 11-11.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview on
page 10-6 for more information on
location.
When to Inspect the Engine Air
Cleaner/Filter
Inspect the air cleaner/filter at the
scheduled maintenance intervals.
See Maintenance Schedule on
page 11-2. If you are driving in
dusty/dirty conditions, inspect the
filter at each engine oil change.
How to Inspect the Engine Air
Cleaner/Filter
To inspect the engine air cleaner/
filter, remove the filter from the
vehicle and lightly shake the filter to release loose dust and dirt. If the
filter remains covered with dirt, a
new filter is required.
To inspect or replace the air cleaner/
filter:
1. Remove the two screws, tilt the
cover, and slide it out of the
assembly.
2. Inspect or replace the engine air cleaner/filter.
3. Lower the cover, slide it into the assembly, then secure with the
two screws. See
Maintenance Schedule on
page 11-2 for replacement intervals.
{Warning
Operating the engine with the air
cleaner/filter off can cause you or
others to be burned. The air
cleaner not only cleans the air; it
helps to stop flames if the engine
backfires. Use caution when
working on the engine and do not
drive with the air cleaner/filter off.
{Caution
If the air cleaner/filter is off, dirt
can easily get into the engine,
which could damage it. Always
have the air cleaner/filter in place
when you are driving.

Black plate (22,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
10-22 Vehicle Care
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear and cracking.
See Maintenance Schedule on
page 11-2.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts on page 11-12.
{Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
your warranty. Do not allow the
wiper arm to touch the windshield.
Front Wiper Blade
Replacement
To replace the front wiper blades:
1. Lift the wiper arm from the
windshield until no further
movement is possible.
2. Press the release button on thetop side of the wiper and pull the
wiper blade out of the end of the
wiper arm.
3. Install the wiper blade connector by sliding into the end of the
wiper arm until the button on the
wiper blade clicks into place with
the wiper arm.
4. Place the wiper arm with the wiper blade in place back on the
windshield.

Black plate (49,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Vehicle Care 10-49
.The tire has a puncture, cut,
or other damage that cannot
be repaired well because of
the size or location of the
damage.
Tire Rotation
Tires should be rotated every
12 000 km (7,500 mi). See
Maintenance Schedule on
page 11-2.
Tires are rotated to achieve a
uniform wear for all tires. The
first rotation is the most
important.
Anytime unusual wear is
noticed, rotate the tires as soon
as possible, check for proper tire
inflation pressure, and check for
damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheelalignment. See
When It Is Time
for New Tires on page 10-50
and Wheel Replacement on
page 10-54.
Use this rotation pattern when
rotating the tires.
Do not include the compact
spare tire in the tire rotation.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and Loading Information label after
the tires have been rotated. See
Tire Pressure on page 10-43
and
Vehicle Load Limits on
page 9-10.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation on
page 10-45.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications on
page 12-2.{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
(Continued)