electrical BUICK ENCORE 2015 Owner's Guide

Black plate (31,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Vehicle Care 10-31
{Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Relays Usage
01 Electric Vacuum Pump
02 Cooling Fan Control 1
03 Cooling Fan Control 2
04 Trailer (N/A)
Instrument Panel Fuse
Block
The instrument panel fuse block is
on the underside of the driver side
instrument panel. To access the
fuses, remove the storage
compartment. To remove the
storage compartment, open the
compartment and pull it out.

Black plate (65,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Vehicle Care 10-65
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for
the discharged battery. 9. Start the engine in the vehicle
with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
{Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing
Towing the Vehicle
{Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck. If
a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
{Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.

Black plate (69,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Vehicle Care 10-69
Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
The
esymbol is on any
underhood compartment electrical
center that should not be power washed. This could cause damage
that would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such ascalcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.{Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
(Continued)

Black plate (9,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Service and Maintenance 11-9
Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
.Belts may need replacing if they
squeak or show signs of
cracking or splitting.
.Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants on page 11-11 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks. With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.

Black plate (11,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Customer Information 13-11
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-3
Navigation . . . . . . . . . . . . . . . . . . . 14-3
Connections . . . . . . . . . . . . . . . . . 14-4
Vehicle Diagnostics . . . . . . . . . . 14-6
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-6
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. OnStar requires the
vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing public emergency service
providers. OnStar may collect
information about you and your vehicle, including location
information. See OnStar
’s Terms
and Conditions and Privacy
Statement for more details including
system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is on.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.

Black plate (7,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
OnStar 14-7
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13-12.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. The PIN will need to be
changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4-ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Black plate (8,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
14-8 OnStar
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Do not place items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment on page 9-45. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4-ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
INDEX i-1
A
About Driving the Vehicle . . . . . . . . . iv
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-18
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-45
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-8
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-35
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-28
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-30
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-28 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-28
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27
Where Are the Airbags? . . . . . . 3-25
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Passenger Status Indicator . . . 5-12
Readiness Light . . . . . . . . . . . . . . 5-12
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-34
System Check . . . . . . . . . . . . . . . . 3-23
Alarm Vehicle Security . . . . . . . . . . . . . . 2-11
Alert Side Blind Zone (SBZA) . . . . . . 9-36
All-Season Tires . . . . . . . . . . . . . . 10-36
All-Wheel Drive . . . . . . . . . 9-25, 10-20
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-25
Warning Light . . . . . . . . . . . . . . . . . 5-17
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-68
Interior . . . . . . . . . . . . . . . . . . . . . . 10-73 Armrest
Front Seat . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Seat . . . . . . . . . . . . . . . . . . . . 3-14
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . . 9-22
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 9-24
Shift Lock ControlFunction Check . . . . . . . . . . . 10-21
B
BatteryPower Protection . . . . . . . . . . . . . . 6-6
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-25
Battery - North America . . . . . . . . . . . . . .10-20, 10-62
Blade Replacement, Wiper . . . 10-22
Brake
System Warning Light . . . . . . . . 5-16

Black plate (4,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
i-4 INDEX
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-45
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-28
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Overload . . . . . . . . . . . . . . . . . . . 10-27
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-33
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine
Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-13
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-12
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-10
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . . 5-26
Drive Belt Routing . . . . . . . . . . . . 12-3 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-21
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-26
Overheating . . . . . . . . . . . . . . . . 10-15
Power Messages . . . . . . . . . . . . . 5-26
Pressure Light . . . . . . . . . . . . . . . . 5-19
Running While Parked . . . . . . . . 9-22
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-22
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Filter,
Engine Air Cleaner . . . . . . . . . .10-11
First Aid Kit . . . . . . . . . . . . . . . . . . . . . 4-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-56 Changing . . . . . . . . . . . . . . . . . . . 10-57 Floor Mats . . . . . . . . . . . . . . . . . . . . 10-76
Fluid
Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-17
Fog Lamps Front . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-14
Folding Seatback . . . . . . . . . . . . . . . 3-9
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-32
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Front Seat Armrest . . . . . . . . . . . . . 3-8
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41 Additives . . . . . . . . . . . . . . . . . . . . . 9-42
Economy Driving . . . . . . . . . . . . . 1-19
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-44
Filling the Tank . . . . . . . . . . . . . . . 9-43
Foreign Countries . . . . . . . . . . . . 9-42