maintenance BUICK ENCORE 2015 Owner's Manual

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
2015 Buick Encore Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-25
Vehicle Personalization . . . . . . . 5-30
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-25
Ride Control Systems . . . . . . . . 9-27
Cruise Control . . . . . . . . . . . . . . . . 9-29
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-45
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-24
Bulb Replacement . . . . . . . . . . 10-24
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35

Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
2015 Buick Encore Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-14 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-6
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-7
Second Row Seats . . . . . . . . . . . 1-8
Heated Seats . . . . . . . . . . . . . . . . . 1-8
Head Restraint Adjustment . . . . 1-8
Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing System . . . 1-9 Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-14
Vehicle Features
Infotainment System . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-15
Cruise Control . . . . . . . . . . . . . . . 1-15
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-16
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-16
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-16 Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-16
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-17
Rear Cross Traffic Alert
(RCTA) System . . . . . . . . . . . . 1-17
Parking Assist . . . . . . . . . . . . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-17
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-17Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-19
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-19
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20

Black plate (18,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
1-18 In Brief
Vent:Press and hold the front or
rear of switch (2) to vent or close
the sunroof.
Manually close the sunshade.
The sunroof will not operate if the
vehicle has an electrical failure.
If problems persist, see your dealer.
See Sunroof on page 2-17.Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
.To turn off traction control, press
and release
gon the center
stack.
iilluminates in the
instrument cluster and the
appropriate DIC message is
displayed. See Ride Control
System Messages on page 5-28.
.Press and releasegagain to
turn traction control back on.
.To turn off both Traction Control
and StabiliTrak, press and
hold
guntilgandiilluminate
in the instrument cluster and the
appropriate DIC message is
displayed. See Ride Control
System Messages on page 5-28.
.Pressgagain to turn on both
systems.
See Traction Control/Electronic
Stability Control on page 9-27.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,

Black plate (19,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
In Brief 1-19
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
SeeTire Pressure Monitor System
on page 10-44.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE OIL SOON DIC message when it is
necessary to change the engine oil
and filter.
Remember, the oil life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the oil life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change.
Resetting the Oil Life System
1. Press the MENU button to show
Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%. Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
See
Engine Oil Life System on
page 10-9.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.

Black plate (20,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
1-20 In Brief
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Buick owners are automatically
enrolled in the Roadside Assistance
Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. See OnStar Overview
on page 14-1.

Black plate (35,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Seats and Restraints 3-35
diagnostic module, steering wheel,
instrument panel, any of the airbag
modules, ceiling or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. Thiscould either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System on
page 3-30.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-52 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag readiness light is working. See
Airbag Readiness Light on
page 5-12.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see
Where Are the
Airbags? on page 3-25. See your
dealer for service.

Black plate (14,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
5-14 Instruments and Controls
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the OBD
II system has detected a problem
and diagnosis and service might be
required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the service technician in
correctly diagnosing any
malfunction.
{Caution
If the vehicle is continually driven
with this light on, the emission
controls might not work as well,(Continued)
Caution (Continued)
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
{Caution
Modifications made to the engine,
transmission, exhaust, intake,
or fuel system of the vehicle or
the replacement of the original
tires with other than those of the
same Tire Performance Criteria
(TPC) can affect the vehicle's
emission controls and can cause
this light to come on.
Modifications to these systems
could lead to costly repairs not
covered by the vehicle warranty.
This could also result in a failure(Continued)
Caution (Continued)
to pass a required Emission
Inspection/Maintenance test. See
Accessories and Modifications on
page 10-3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,

Black plate (15,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Instruments and Controls 5-15
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady:An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9-43. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up, stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these conditions
occurs, change the fuel brand used.
It may require at least one full tank
of the proper fuel to turn the light off.
See Fuel on page 9-41.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.
Emissions Inspection and
Maintenance Programs
Depending on where you live, your
vehicle may be required to
participate in an emission control
system inspection and maintenance
program. For the inspection, the emission system test equipment will
likely connect to the vehicle's Data
Link Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control

Black plate (19,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Instruments and Controls 5-19
Traction Control System
(TCS)/StabiliTrak®Light
The StabiliTrak or Traction Control
System (TCS) indicator/warning
light comes on briefly when the
engine is started.
If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light is on and not flashing, the
TCS, and potentially the StabiliTrak
system have been disabled.
If the indicator/warning light is on
and flashing, the TCS and/or the
StabiliTrak system is actively
working.
SeeTraction Control/Electronic
Stability Control on page 9-27.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. See Tire Pressure
on page 10-43. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation on page 10-45.
Engine Oil Pressure Light
{Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.