towing BUICK ENCORE 2015 Owner's Manual

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
2015 Buick Encore Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-25
Vehicle Personalization . . . . . . . 5-30
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-25
Ride Control Systems . . . . . . . . 9-27
Cruise Control . . . . . . . . . . . . . . . . 9-29
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-45
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-24
Bulb Replacement . . . . . . . . . . 10-24
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35

Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
2015 Buick Encore Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-14 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-6
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (34,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
3-34 Seats and Restraints
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. SeeAdding Equipment to
the Airbag-Equipped Vehicle on
page 3-34 for more information
about modifications that can affect
how the system operates.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system can
also be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing and

Black plate (16,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
5-16 Instruments and Controls
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working
MetricEnglish
The brake indicator light should
come on briefly as the engine is
started. If it does not come on have
the vehicle serviced by your dealer.
When the ignition is on, the brake
system warning light comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, there is a brake problem.
Have the brake system inspected
immediately.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
If the light comes on while driving, a
chime sounds. Pull off the road and
stop. The pedal might be harder to
push or go closer to the floor.
It might also take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-65.

Black plate (1,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Driving and Operating 9-1
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 9-2
Driving Environment . . . . . . . . . . 9-2
Vehicle Design . . . . . . . . . . . . . . . . 9-2
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-4
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-4
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-7
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-14
Ignition Positions . . . . . . . . . . . . 9-14
Starting the Engine . . . . . . . . . . 9-16
Engine Heater . . . . . . . . . . . . . . . 9-17Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-18
Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-21
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-21
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-22
Automatic Transmission
Automatic Transmission . . . . . 9-22
Manual Mode . . . . . . . . . . . . . . . . 9-24
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-25
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-25
Parking Brake . . . . . . . . . . . . . . . 9-26
Brake Assist . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-27
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-29
Driver Assistance Systems
Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . 9-32
Parking Assist . . . . . . . . . . . . . . . 9-34
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-36
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-38
Lane Departure Warning (LDW) . . . . . . . . . . . . . 9-39
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-41
California FuelRequirements . . . . . . . . . . . . . . 9-42
Fuels in Foreign Countries . . . 9-42
Fuel Additives . . . . . . . . . . . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . 9-43
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-44
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-45

Black plate (9,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Driving and Operating 9-9
Warning (Continued)
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems.”
For more information about
carbon monoxide, see Engine
Exhaust on page 9-21.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See Traction
Control/Electronic Stability Control
on page 9-27.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see Towing the Vehicle on
page 10-65.

Black plate (11,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Driving and Operating 9-11
“Steps for Determining Correct
Load Limit–
1.Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the "XXX"
amount equals 1400 lbs. and
there will be five 150 lb
passengers in your vehicle,
the amount of available cargoand luggage load capacity is
650 lbs. (1400-750 (5 x 150)
= 650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual
to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.”
This vehicle is neither designed
nor intended to tow a trailer.Example 1
1.Vehicle Capacity Weight
for Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant Weight
@ 68 kg (150 lbs) × 2 =
136 kg (300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).

Black plate (38,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
9-38 Driving and Operating
Radio Frequency Information
SeeRadio Frequency Statement on
page 13-12.
Rear Vision
Camera (RVC)
The RVC can assist the driver when
backing up by displaying a view of
the area behind the vehicle.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage. An image appears on the
infotainment screen with the
message Check Surroundings for
Safety when the vehicle is shifted
into R (Reverse). The display goes
to the previous screen after
approximately 10 seconds once the
vehicle is shifted out of R (Reverse).
To return to the previous screen
sooner, do one of the following:
.Press a hard key on the
infotainment system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Rear Cross Traffic Alert (RCTA)
On vehicles with the RCTA, a
warning triangle with a left or right
pointing arrow may also display on
the RVC screen to warn of traffic
coming from the left or the right.
Three beeps will sound from the
speaker on that side. This system
detects objects coming from up to
20 m (65 ft) from the left or right side
behind the vehicle. The RCTA system will not work properly if ice,
snow, mud, or anything else builds
up on the rear bumper sensors.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of your vehicle do not
move further back when a trailer is
towed.
Rear Vision Camera Location
The camera is above the license
plate.

Black plate (45,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
Driving and Operating 9-45
Warning (Continued)
keep it in contact with the fill
opening until filling is
complete.
.Fill the container no more
than 95% full to allow for
expansion.
.Do not smoke, light matches,
or use lighters while
pumping fuel.
.Avoid using cell phones or
other electronic devices.
Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
warranty. Always check with your
dealer before adding electrical
equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3-34 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3-34.

Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707490) - 2015 - crc - 2/4/15
10-2 Vehicle Care
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . 10-53
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-55
Tire Chains . . . . . . . . . . . . . . . . . 10-55
If a Tire Goes Flat . . . . . . . . . . 10-56
Tire Changing . . . . . . . . . . . . . . 10-57
Compact Spare Tire . . . . . . . . 10-61
Jump Starting
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . 10-62
Towing
Towing the Vehicle . . . . . . . . . 10-65
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . 10-66
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-68
Interior Care . . . . . . . . . . . . . . . . 10-73
Floor Mats . . . . . . . . . . . . . . . . . . 10-76
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, contain and/or
emit chemicals known to the State of California to cause cancer and
birth defects or other reproductive
harm. Engine exhaust, many parts
and systems, many fluids, and
some component wear by-products
contain and/or emit these
chemicals.
See
Battery - North America on
page 10-20 andJump Starting -
North America on page 10-62.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.