Contacts BUICK ENCORE 2018 Infotainment System Guide

Buick Infotainment System (GMNA-Localizing-U.S./Canada-10999317) -
2018 - CRC - 7/31/17
Phone 61
Listing All Paired and Connected
Phones1. Touch Phone on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
Mnext to the phone to
delete and follow the on-screen
prompts. Connecting to a Different Phone
To connect to a different phone, the
new phone must be in the vehicle
and paired to the Bluetooth system.
1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch the new phone to connect to from the not
connected device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch Phone on
the Home Page to display
“Call View.”
.While the active call is
hands-free, touch the Handset
option to switch to the handset
mode. The Handset option
changes to Handsfree once the
Bluetooth device confirms it is
operating as handset.
. While the active call is handset,
touch the Handsfree option to
switch to the hands-free mode. The Handsfree option changes
to Handset once the Bluetooth
device confirms it is operating as
handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.
To make a call using the
Contacts menu:
1. Touch Phone on the Home Page.

Buick Infotainment System (GMNA-Localizing-U.S./Canada-10999317) -
2018 - CRC - 7/31/17
62 Phone
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contactnumber to call.
To make a call using the Recent
Calls menu: 1. Touch Phone on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
To decline a call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call
To accept a call-waiting call:
.
Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
Declining a Call
To decline a call-waiting call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to display
“Call View.” While in Call View,
touch the call information of the call
on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.

Buick Infotainment System (GMNA-Localizing-U.S./Canada-10999317) -
2018 - CRC - 7/31/17
Phone 63
To start a three-way call while in a
current call:1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, the Merge option becomes an
Unmerge option. Touch to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.Presscon the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Touch Phone on the Home Page.
2. While in the Call View, touch the up arrow to raise the
interaction selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch Phone on the Home Page.
2. Touch Voice Mail.
3. Touch Call. 4. Enter the DTMF tones using
the keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, pressg
on the steering wheel controls. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition 052 for help using
voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.

Buick Infotainment System (GMNA-Localizing-U.S./Canada-10999317) -
2018 - CRC - 7/31/17
Index 85
F
Finding a Station . . . . . . . . . . . . . . . . 13
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
G
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . 49
Guidance Problems with the Route . . . . . . . . 50
H
HD Radio Technology . . . . . . . . . . . 15
Helpful Hints for SpeakingCommands . . . . . . . . . . . . . . . . . . . . . 53
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 50
Infotainment . . . . . . . . . . . . . . . . . . . . . . 2
Infotainment Display Features . . . . 9
Infotainment Gestures . . . . . . . . . . . . 9
Infotainment System . . . . . . . . . . . . . . 4
Infotainment System Settings . . . . 12
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 22
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 67
M
Making a Call . . . . . . . . . . . . . . . . . . . . 63
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 61
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 62
Map Adjustments . . . . . . . . . . . . . . . . 31
Map Data Updates . . . . . . . . . . . . . . . 51
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . . 78
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Media Avoiding Untrusted Devices . . . . . 19
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Mixed-Audio Favorites . . . . . . . . . . . 15
Multi-band Antenna . . . . . . . . . . . . . . 18
N
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 34
Using the System . . . . . . . . . . . . . . . 25
Navigation Symbols . . . . . . . . . . . . . 33
O
OnStar 4G LTE . . . . . . . . . . . . . . . . . . 24
OnStar Smart Driver . . . . . . . . . . . . . 24
OnStar System . . . . . . . . . . . . . . 24, 48
Over-the-Air Software Updates . . . . . . . . . . . . . . . . . . . . 11, 69
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Phone Apple CarPlay andAndroid Auto. . . . . . . . . . . . . . . . . . . 66
Bluetooth . . . . . . . . 59, 60, 63
Playing from a USB . . . . . . . . . . . . . . 19
Playing the Radio . . . . . . . . . . . . . . . . 12
Port
USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 50
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67HD Radio Technology . . . . . . . . . . . 15
Radio Reception . . . . . . . . . . . . . . . . . 16