infotainment BUICK ENCORE 2018 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
308 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
OnStar 309
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at 4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
310 OnStar
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle. .
Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
For myBuick mobile app information
and compatibility, see
www.my.buick.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
OnStar 311
2. Say“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
.
Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
320 Index
Climate Control Systems (cont'd)Heating . . . . . . . . . . . . . . . . . . . . . . . 145
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . 109
Collision Damage Repair . . . . . . . 299
Compact Spare Tire . . . . . . . . . . . . 260
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 106
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 309
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 180
Control of a Vehicle . . . . . . . . . . . . . 157
Convenience Net . . . . . . . . . . . . . . . 100
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine Temperature Gauge . . .113
Cooling . . . . . . . . . . . . . . . . . . . . 145, 148
Cooling System . . . . . . . . . . . . . . . . . 211
Courtesy Lamps . . . . . . . . . . . . . . . . 141
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 298
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cruise Control . . . . . . . . . . . . . . . . . . 182 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Cupholders . . . . . . . . . . . . . . . . . . . . . . 98
Customer Assistance . . . . . . . . . . . 295
Offices . . . . . . . . . . . . . . . . . . . . . . . . 294
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 295
Customer Information Service Publications
Ordering Information . . . . . . . . 301
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 292
D
Damage Repair, Collision . . . . . . . 299
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . 305
Data Recorders, Event . . . . . . . . . 304
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 139
Defensive Driving . . . . . . . . . . . . . . . 156
Delayed Locking . . . . . . . . . . . . . . . . . 36
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . .311
Distracted Driving . . . . . . . . . . . . . . . 155
Dome Lamps . . . . . . . . . . . . . . . . . . . 141 Door
Delayed Locking . . . . . . . . . . . . . . . . 36
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 291
Drive Systems All-Wheel Drive . . . . . . . . . . 178, 219
Driver Behavior . . . . . . . . . . . . . . . . . 155
Driver Information Center (DIC) . . . . . . . . . . . . . 123, 125
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 156
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 156
Environment . . . . . . . . . . . . . . . . . . 155
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 160
If the Vehicle is Stuck . . . . . . . . . 162
Loss of Control . . . . . . . . . . . . . . . 158
Off-Road Recovery . . . . . . . . . . . 158
Vehicle Load Limits . . . . . . . . . . . 162
Wet Roads . . . . . . . . . . . . . . . . . . . 159
Winter . . . . . . . . . . . . . . . . . . . . . . . . 160
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 148

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
322 Index
Fuses (cont'd)Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 234
G
Garage Door Opener . . . . . . . . . . . 134Programming . . . . . . . . . . . . . . . . . 134
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 222
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .113
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Odometer . . . . . . . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . .112
Trip Odometer . . . . . . . . . . . . . . . . .112
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 108
General Information Service and Maintenance . . . . . 276
Towing . . . . . . . . . . . . . . . . . . . . . . . . 197
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 296
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 224
Hazard Warning Flashers . . . . . . . 140
Head Restraints . . . . . . . . . . . . . . . . . 48
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 224
Automatic . . . . . . . . . . . . . . . . . . . . . 139
Bulb Replacement . . . . . . . . . . . . 224
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 138
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . 103
Heated Front Seats . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 170
Heating . . . . . . . . . . . . . . . . . . . . 145, 148
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 160
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . 145, 148
I
Ignition Positions . . . . . . . . . . . . . . . 166
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 120
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Infotainment . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . . . 305
Instrument Cluster . . . . . . . . . . . . . . 109
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 97
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 261
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 237
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 141

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
326 Index
Securing Child Restraints . . . . 92, 94
SecurityOnStar . . . . . . . . . . . . . . . . . . . . . . . 308
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 39
Service . . . . . . . . . . . . . . . . . . . . . . . . . 153 Accessories and
Modifications . . . . . . . . . . . . . . . . 200
Climate Control System . . . . . . . 145
Doing Your Own Work . . . . . . . . 200
Maintenance Records . . . . . . . . 288
Maintenance, General Information . . . . . . . . . . . . . . . . . . 276
Parts Identification Label . . . . . 289
Publications Ordering Information . . . . . . . . . . . . . . . . . . 301
Scheduling Appointments . . . . . 298
Services Special Application . . . . . . . . . . . 283
Servicing the Airbag . . . . . . . . . . . . . 76
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 220
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 171
Out of Park . . . . . . . . . . . . . . . . . . . 172
Side Blind Zone Alert (SBZA) . . . 190 Sidemarker
Bulb Replacement . . . . . . . . . . . . 225
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 140
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 260
Special Application Services . . . . 283
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 290
Speedometer . . . . . . . . . . . . . . . . . . . 111
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 120
Start Vehicle, Remote . . . . . . . . . . . 33
Starter Switch Check . . . . . . . . . . . 220
Starting the Engine . . . . . . . . . . . . . 168
Steering . . . . . . . . . . . . . . . . . . . . . . . . 157 Heated Wheel . . . . . . . . . . . . . . . . 103
Wheel Adjustment . . . . . . . . . . . . 103
Wheel Controls . . . . . . . . . . . . . . . 103
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . . . 225
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 99
Cargo Management System . . . . 99
Center Console . . . . . . . . . . . . . . . . . 98
Convenience Net . . . . . . . . . . . . . 100
Glove Box . . . . . . . . . . . . . . . . . . . . . . 97
Instrument Panel . . . . . . . . . . . . . . . 97 Storage Areas (cont'd)
Roof Rack System . . . . . . . . . . . . 100
Underseat . . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 97
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 162
Summer Tires . . . . . . . . . . . . . . . . . . 237
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 45
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 188
Infotainment . . . . . . . . . . . . . 144, 305
Roof Rack . . . . . . . . . . . . . . . . . . . . 100
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 112
Taillamps Bulb Replacement . . . . . . . . . . . . 225
Text Telephone (TTY) Users . . . . 295
Theft-Deterrent Systems . . . . . . . . . 40 Immobilizer . . . . . . . . . . . . . . . . . . . . . 40
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 All-Season . . . . . . . . . . . . . . . . . . . . 236
Buying New Tires . . . . . . . . . . . . . 250