maintenance BUICK ENCORE 2018 Service Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Service and Maintenance 287
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Maintenance Replacement Parts
PartGM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 95021102A3184C
Engine Oil Filter 1.4L L4 Engine (LUV) 55594651PF2257G
1.4L L4 Engine (LE2) 12640445PF64
Passenger Compartment Air Filter 13271190CF181
Spark Plugs 1.4L L4 Engine (LUV) 5558551741-121
1.4L L4 Engine (LE2) 1267352741-153
Wiper Blades Driver Side –65.0 cm (25.6 in) 94531969—
Passenger Side –38.0 cm (15.0 in) 95915127—
Rear –26.5 cm (10.4 in) 95915137—

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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288 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Customer Information 295
All Overseas Locations
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 289.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives. See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
.
Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner ’s manual
for your vehicle, quickly and
easily.
. Find the Buick-recommended
maintenance services for your
vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 301
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 070.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
OnStar 311
2. Say“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
.
Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service

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312 OnStar
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
318 Index
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 200
Accessory Power . . . . . . . . . . . . . . . 171
Add-On Electrical Equipment . . . 197
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 312
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 283
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 50
Air Cleaner/Filter, Engine . . . . . . . 210
Air Conditioning . . . . . . . . . . . 145, 148
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 152
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 152
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 152
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 77
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 70
Passenger Sensing System . . . . 72
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 70
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 69
Where Are the Airbags? . . . . . . . . 67
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 76
Passenger Status Indicator . . . .115
Readiness Light . . . . . . . . . . . . . . .115
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 76
System Check . . . . . . . . . . . . . . . . . . 66
Alarm Vehicle Security . . . . . . . . . . . . . . . . 39
Alert Side Blind Zone (SBZA) . . . . . . 190
All-Season Tires . . . . . . . . . . . . . . . . 236
All-Wheel Drive . . . . . . . . . . . . 178, 219
Antilock Brake System (ABS) . . . 178 Warning Light . . . . . . . . . . . . . . . . . .119
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 267
Interior . . . . . . . . . . . . . . . . . . . . . . . . 271
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 53
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 59
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 296

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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322 Index
Fuses (cont'd)Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 234
G
Garage Door Opener . . . . . . . . . . . 134Programming . . . . . . . . . . . . . . . . . 134
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 222
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .113
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Odometer . . . . . . . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . .112
Trip Odometer . . . . . . . . . . . . . . . . .112
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 108
General Information Service and Maintenance . . . . . 276
Towing . . . . . . . . . . . . . . . . . . . . . . . . 197
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 296
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 224
Hazard Warning Flashers . . . . . . . 140
Head Restraints . . . . . . . . . . . . . . . . . 48
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 224
Automatic . . . . . . . . . . . . . . . . . . . . . 139
Bulb Replacement . . . . . . . . . . . . 224
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 138
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . 103
Heated Front Seats . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 170
Heating . . . . . . . . . . . . . . . . . . . . 145, 148
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 160
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . 145, 148
I
Ignition Positions . . . . . . . . . . . . . . . 166
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 120
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Infotainment . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . . . 305
Instrument Cluster . . . . . . . . . . . . . . 109
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 97
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 261
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 237
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 141

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 323
Lamps (cont'd)Daytime Running (DRL) . . . . . . 139
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 141
Exterior Controls . . . . . . . . . . . . . . 138
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 143
Front Fog . . . . . . . . . . . . . . . . . . . . . 141
Headlamps, Front Turn Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 224
License Plate . . . . . . . . . . . . . . . . . 227
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .116
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 142
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 192
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . 61
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 91
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 84
LED Lighting . . . . . . . . . . . . . . . . . . . . 224
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 142
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Illumination Control . . . . . . . . . . . 141
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Lights Airbag Readiness . . . . . . . . . . . . . .115
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .119
Brake System Warning . . . . . . . .118
Charging System . . . . . . . . . . . . . .116
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .116
Cruise Control . . . . . . . . . . . . . . . . 123
Engine Oil Pressure . . . . . . . . . . 121
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
Front Fog Lamp . . . . . . . . . . . . . . 122
High-Beam On . . . . . . . . . . . . . . . . 122
High/Low Beam Changer . . . . . 138
Immobilizer . . . . . . . . . . . . . . . . . . . 122
Lane Departure Warning . . . . . . .119
Low Fuel Warning . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . .114
StabiliTrak OFF . . . . . . . . . . . . . . . 120
Tire Pressure . . . . . . . . . . . . . . . . . 121
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 120
Traction Off . . . . . . . . . . . . . . . . . . . 120 Locks
Automatic Door . . . . . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 36
Power Door . . . . . . . . . . . . . . . . . . . . . 36
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loss of Control . . . . . . . . . . . . . . . . . 158
Low Fuel Warning Light . . . . . . . . . 122
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 84
Lumbar Adjustment . . . . . . . . . . . . . . 50 Front Seats . . . . . . . . . . . . . . . . . . . . . 50
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 288
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 283
Maintenance Schedule . . . . . . . . . 278
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 286
Malfunction Indicator Lamp . . . . . 116
Manual Mode . . . . . . . . . . . . . . . . . . . 177
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 51

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Index 325
ProgramCourtesy Transportation . . . . . . 298
Proposition 65 Warning,
California . . . . . . . . . . . .199, 219, 261, Back Cover
R
Radio Frequency Statement . . . . 302
Reading Lamps . . . . . . . . . . . . . . . . . 142
Rear Seat Armrest . . . . . . . . . . . . . . . 59
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 56
Rear Vision Camera (RVC) . . . . . 184
Rear Window Washer/Wiper . . . . 105
Rearview Mirrors . . . . . . . . . . . . . . . . 42Automatic Dimming . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . 50
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 286
Records Maintenance . . . . . . . . . . . . . . . . . . 288
Recreational Vehicle Towing . . . . 264
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 296
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 33 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 287
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 91
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 65
Reporting Safety Defects Canadian Government . . . . . . . . 303
General Motors . . . . . . . . . . . . . . . 303
U.S. Government . . . . . . . . . . . . . 302
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 171
Reverse Tilt Mirrors . . . . . . . . . . . . . . 41
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 159
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 296
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 45
Roof Rack System . . . . . . . . . . . . . . 100
Rotation, Tires . . . . . . . . . . . . . . . . . . 248
Routing, Engine Drive Belt . . . . . . 291
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 175
S
Safety Defects ReportingCanadian Government . . . . . . . . 303
General Motors . . . . . . . . . . . . . . . 303
U.S. Government . . . . . . . . . . . . . 302
Safety Locks . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . 64
Scheduling Appointments . . . . . . . 298
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 59 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Extender . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 60
Lap-Shoulder Belt . . . . . . . . . . . . . . 61
Reminders . . . . . . . . . . . . . . . . . . . . .114
Replacing after a Crash . . . . . . . . 65
Use During Pregnancy . . . . . . . . . . 64
Seats Adjustment, Front . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . 54
Head Restraints . . . . . . . . . . . . . . . . 48
Heated Front . . . . . . . . . . . . . . . . . . . 53
Lumbar Adjustment, Front . . . . . . 50
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 51
Power Adjustment, Front . . . . . . . 50
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Reclining Seatbacks . . . . . . . . . . . . 50
Underseat Storage . . . . . . . . . . . . . 98