remote BUICK ENCORE 2018 Service Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
OnStar 313
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 302.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
314 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
OnStar 315
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0197. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
322 Index
Fuses (cont'd)Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 234
G
Garage Door Opener . . . . . . . . . . . 134Programming . . . . . . . . . . . . . . . . . 134
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 222
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .113
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Odometer . . . . . . . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . .112
Trip Odometer . . . . . . . . . . . . . . . . .112
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 108
General Information Service and Maintenance . . . . . 276
Towing . . . . . . . . . . . . . . . . . . . . . . . . 197
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 296
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 224
Hazard Warning Flashers . . . . . . . 140
Head Restraints . . . . . . . . . . . . . . . . . 48
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 224
Automatic . . . . . . . . . . . . . . . . . . . . . 139
Bulb Replacement . . . . . . . . . . . . 224
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 138
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . 103
Heated Front Seats . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 170
Heating . . . . . . . . . . . . . . . . . . . . 145, 148
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 160
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . 145, 148
I
Ignition Positions . . . . . . . . . . . . . . . 166
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 120
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Infotainment . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . . . 305
Instrument Cluster . . . . . . . . . . . . . . 109
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 97
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 261
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 237
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 141

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
Index 325
ProgramCourtesy Transportation . . . . . . 298
Proposition 65 Warning,
California . . . . . . . . . . . .199, 219, 261, Back Cover
R
Radio Frequency Statement . . . . 302
Reading Lamps . . . . . . . . . . . . . . . . . 142
Rear Seat Armrest . . . . . . . . . . . . . . . 59
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 56
Rear Vision Camera (RVC) . . . . . 184
Rear Window Washer/Wiper . . . . 105
Rearview Mirrors . . . . . . . . . . . . . . . . 42Automatic Dimming . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . 50
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 286
Records Maintenance . . . . . . . . . . . . . . . . . . 288
Recreational Vehicle Towing . . . . 264
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 296
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 33 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 287
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 91
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 65
Reporting Safety Defects Canadian Government . . . . . . . . 303
General Motors . . . . . . . . . . . . . . . 303
U.S. Government . . . . . . . . . . . . . 302
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 171
Reverse Tilt Mirrors . . . . . . . . . . . . . . 41
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 159
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 296
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 45
Roof Rack System . . . . . . . . . . . . . . 100
Rotation, Tires . . . . . . . . . . . . . . . . . . 248
Routing, Engine Drive Belt . . . . . . 291
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 175
S
Safety Defects ReportingCanadian Government . . . . . . . . 303
General Motors . . . . . . . . . . . . . . . 303
U.S. Government . . . . . . . . . . . . . 302
Safety Locks . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . 64
Scheduling Appointments . . . . . . . 298
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 59 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Extender . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 60
Lap-Shoulder Belt . . . . . . . . . . . . . . 61
Reminders . . . . . . . . . . . . . . . . . . . . .114
Replacing after a Crash . . . . . . . . 65
Use During Pregnancy . . . . . . . . . . 64
Seats Adjustment, Front . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . 54
Head Restraints . . . . . . . . . . . . . . . . 48
Heated Front . . . . . . . . . . . . . . . . . . . 53
Lumbar Adjustment, Front . . . . . . 50
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 51
Power Adjustment, Front . . . . . . . 50
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Reclining Seatbacks . . . . . . . . . . . . 50
Underseat Storage . . . . . . . . . . . . . 98

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354409) - 2018 - crc - 11/8/17
326 Index
Securing Child Restraints . . . . 92, 94
SecurityOnStar . . . . . . . . . . . . . . . . . . . . . . . 308
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 39
Service . . . . . . . . . . . . . . . . . . . . . . . . . 153 Accessories and
Modifications . . . . . . . . . . . . . . . . 200
Climate Control System . . . . . . . 145
Doing Your Own Work . . . . . . . . 200
Maintenance Records . . . . . . . . 288
Maintenance, General Information . . . . . . . . . . . . . . . . . . 276
Parts Identification Label . . . . . 289
Publications Ordering Information . . . . . . . . . . . . . . . . . . 301
Scheduling Appointments . . . . . 298
Services Special Application . . . . . . . . . . . 283
Servicing the Airbag . . . . . . . . . . . . . 76
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 220
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 171
Out of Park . . . . . . . . . . . . . . . . . . . 172
Side Blind Zone Alert (SBZA) . . . 190 Sidemarker
Bulb Replacement . . . . . . . . . . . . 225
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 140
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 260
Special Application Services . . . . 283
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 290
Speedometer . . . . . . . . . . . . . . . . . . . 111
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 120
Start Vehicle, Remote . . . . . . . . . . . 33
Starter Switch Check . . . . . . . . . . . 220
Starting the Engine . . . . . . . . . . . . . 168
Steering . . . . . . . . . . . . . . . . . . . . . . . . 157 Heated Wheel . . . . . . . . . . . . . . . . 103
Wheel Adjustment . . . . . . . . . . . . 103
Wheel Controls . . . . . . . . . . . . . . . 103
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . . . 225
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 99
Cargo Management System . . . . 99
Center Console . . . . . . . . . . . . . . . . . 98
Convenience Net . . . . . . . . . . . . . 100
Glove Box . . . . . . . . . . . . . . . . . . . . . . 97
Instrument Panel . . . . . . . . . . . . . . . 97 Storage Areas (cont'd)
Roof Rack System . . . . . . . . . . . . 100
Underseat . . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 97
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 162
Summer Tires . . . . . . . . . . . . . . . . . . 237
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 45
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 188
Infotainment . . . . . . . . . . . . . 144, 305
Roof Rack . . . . . . . . . . . . . . . . . . . . 100
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 112
Taillamps Bulb Replacement . . . . . . . . . . . . 225
Text Telephone (TTY) Users . . . . 295
Theft-Deterrent Systems . . . . . . . . . 40 Immobilizer . . . . . . . . . . . . . . . . . . . . . 40
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 All-Season . . . . . . . . . . . . . . . . . . . . 236
Buying New Tires . . . . . . . . . . . . . 250

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Index 327
Tires (cont'd)Chains . . . . . . . . . . . . . . . . . . . . . . . . 254
Changing . . . . . . . . . . . . . . . . . . . . . 256
Compact Spare . . . . . . . . . . . . . . . 260
Designations . . . . . . . . . . . . . . . . . 239
Different Size . . . . . . . . . . . . . . . . . 251
If a Tire Goes Flat . . . . . . . . . . . . 254
Inspection . . . . . . . . . . . . . . . . . . . . 248
Pressure . . . . . . . . . . . . . . . . . . . . . . 242
Pressure Light . . . . . . . . . . . . . . . . 121
Pressure Monitor Operation . . 245
Pressure Monitor System . . . . . 244
Rotation . . . . . . . . . . . . . . . . . . . . . . 248
Sidewall Labeling . . . . . . . . . . . . . 237
Terminology and Definitions . . 240
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 252
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 253
Wheel Replacement . . . . . . . . . . 253
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 249
Winter . . . . . . . . . . . . . . . . . . . . . . . . 236
Towing General Information . . . . . . . . . . 197
Recreational Vehicle . . . . . . . . . . 264
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 263 Traction
Control System (TCS)/
StabiliTrak Light . . . . . . . . . . . . . 120
Off Light . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 180
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 175
Fluid, Automatic . . . . . . . . . . . . . . 210
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 298
Trip Odometer . . . . . . . . . . . . . . . . . . 112
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 140
Turn Signal Bulb Replacement . . . . . . . . . . . . 225
U
Underseat Storage . . . . . . . . . . . . . . 98
Uniform Tire Quality Grading . . . 252
Universal Remote System . . . . . . 134
Operation . . . . . . . . . . . . . . . . . . . . . 137
Programming . . . . . . . . . . . . . . . . . 134
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 39
Canadian Owners . . . . . . . . . . . . . . . 2 Vehicle (cont'd)
Control . . . . . . . . . . . . . . . . . . . . . . . 157
Design . . . . . . . . . . . . . . . . . . . . . . . . 155
Identification Number (VIN) . . . 289
Load Limits . . . . . . . . . . . . . . . . . . . 162
Messages . . . . . . . . . . . . . . . . . . . . 127
Personalization . . . . . . . . . . . . . . . 128
Remote Start . . . . . . . . . . . . . . . . . . . 33
Security . . . . . . . . . . . . . . . . . . . . . . . . 39
Speed Messages . . . . . . . . . . . . . 128
Towing . . . . . . . . . . . . . . . . . . . . . . . . 263
Vehicle Ahead Indicator . . . . . . . . 120
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 242
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 304
Ventilation, Air . . . . . . . . . . . . . . . . . . 152
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
W
Warning Brake System Light . . . . . . . . . . . .118
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 192
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 108