ECO mode BUICK ENCORE 2021 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 107
Audio
Touch the Audio icon to display the active
audio source page. Available sources are AM,
FM, SXM (if equipped), MyMedia, USB,
Bluetooth, and AUX Input.
Phone
Touch the Phone icon to display the Phone
main page. SeeBluetooth (Overview for 8
Inch Screen) 0123 or
Bluetooth (Pairing and Using the Phone for 8
Inch Screen) 0123 or
Bluetooth (Voice Recognition for 8 Inch
Screen) 0126.
Projection
Touch the Projection icon to activate Android
Auto or Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto (8 Inch Screen)
0 128.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using apps requires
Internet connectivity which can be accessed
with a data plan through the vehicle’s
built-in 4G LTE Wi-Fi hotspot, if equipped, or a compatible mobile device hotspot. On
most mobile devices, activation of the Wi-Fi
hotspot is in the vehicle’s Settings menu
under Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle Wi-Fi
hotspot, if equipped, touch the myBuick icon
on the Home Page or contact an OnStar
Advisor. The vehicle must have active OnStar
or connected service and a payment method
on file.
Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
my.buick.com/learn.
Settings
Touch the Settings icon to display the
Settings menu. See
Settings (8 Inch Screen)
0 129.Applications Tray
The applications tray is at the top center of
the display. The applications tray can have
three to five applications.
To add an application from the Home Page
to the applications tray:
1. Touch and hold any icon on the Home Page to enter edit mode.
2. Drag the icon to the applications tray. To remove an item from the applications
tray, drag the icon from the applications
tray back to the Home Page.
Adding or removing applications from the
applications tray will not remove them from
the Home Page.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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Infotainment System 117
AUX Menu
Press MENU on the center stack to display
the AUX menu and the following may
display:
Tone Settings :Select to adjust Bass,
Midrange, Treble, Balance, Fade, and EQ
(Equalizer). See AM-FM Radio (8 Inch Screen)
0 109.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
DSP Modes (If Equipped) : With a Bose
Centerpoint sound system, adjusts the DSP
modes. See “DSP Modes (If Equipped)” in
AM-FM Radio (8 Inch Screen) 0109.
Bluetooth Audio
If equipped, music may be played from a
paired Bluetooth device. See Bluetooth
(Overview for 8 Inch Screen) 0123 or Bluetooth (Pairing and Using the Phone for 8
Inch Screen)
0123 or
Bluetooth (Voice Recognition for 8 Inch
Screen) 0126 for help pairing a device.
The music can be controlled by either the
infotainment controls, or the controls on the
device.
Music can be launched by touching Media
on the infotainment display.
To play music through Bluetooth: 1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home Page or
through the applications tray. Touch
Media and then scroll until Bluetooth
displays.
Bluetooth Audio Menu
Touch Menu on the infotainment display to
access the Bluetooth Audio menu. The
following may be available:
Tone : Touch + or –to adjust the tone
settings. See AM-FM Radio (8 Inch Screen)
0 109.
Touch the Back icon on the infotainment
display to go back to the previous menu. Auto Volume (If Equipped) :
This feature
adjusts the volume based on the speed of
the vehicle. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
Manage Bluetooth Devices : Touch to go to
the Bluetooth page to add or delete devices.
When selecting Bluetooth audio, the radio
may not be able to launch the audio player
on the connected device to start playing.
When the vehicle is not moving, choose the
connected device to begin playback.
All devices launch audio differently. When
selecting Bluetooth audio as a source, the
radio may show as paused on the display.
Touch play on the device or touch
rto
begin playback.
Some phones support sending Bluetooth
music information to display on the radio.
When the radio receives this information, it
will check to see if any is available and
display it. For more information about
supported Bluetooth features, see
www.gm.com/bluetooth.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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118 Infotainment System
OnStar System
OnStar System (8 Inch Screen)
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. All OnStar functions that
can be performed with the buttons can be
done using the app. To open the app, select
the OnStar icon on the Home Page. Featuresvary by region and model. Features are
subject to change. For more information on
this feature, see my.buick.com/learn
Voice Recognition
Voice Recognition (8 Inch Screen)
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel controls or by touching
gon
the infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches such as selecting a song or
artist to play from a media device would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by pressing one or two controls,
and are not supported by voice commands. In general there are flexible ways to speak
commands for completing the tasks. Most of
them, except voice keypad, can be
completed in a single command. If the task
takes more than one command to complete,
the first command should be to indicate the
kind of task to be performed. The system
replies with prompts that lead you through
a dialog to enter the necessary information.
Voice recognition can be used when the
ignition is on or when Retained Accessory
Power (RAP) is active.Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition, or touch
g
on the infotainment display.
2. The audio system mutes and the system plays a prompt followed by a beep.
3. Wait until after the beep completes, then clearly speak one of the commands
described in this section.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 119
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gon the steering wheel
controls again.
For example, if the prompt seems to be
taking too long to finish, press
gagain
and the beep should happen right away.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer prompts
provide more information regarding the
supported actions.
.Short prompts: The short prompts provide
simple instructions about what can be
stated.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Screen Displays
While a voice recognition session is active,
there will be corresponding options on
screens displayed. Manual interaction in the
voice recognition session is permitted.
Interaction during a voice session may be
completed entirely using voice commands,
or some selections may expedite a session.
If a selection is made using a manual
control, the dialog will progress in the same way as if the selection was made through a
voice command. Once the system is able to
complete the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch the Home Page. Touching this icon
will terminate a voice recognition session
which was initiated by touching the icon
on the infotainment display.
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and display the screen from which voice
recognition was initiated.
.Presscon the steering wheel controls
to terminate the voice session and show
the display from which voice recognition
was initiated.
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are either naturally stated in sentence
form, or direct commands that state the
application and the task.
For best results:
.Listen for the prompt and wait for the
beep before saying a command or reply.
.Say “Help” or look at the infotainment
display for example commands.
.Voice recognition prompt can be
interrupted while it is playing by pressing
gon the steering wheel controls again.
For example, if the prompt seems to be
taking too long to finish, to speak the
command without waiting for the prompt
to complete, press
gagain and wait for
the beep.
.Speak the command naturally, not too
fast, not too slow. Use direct commands
without a lot of extra words.
.Usually Phone and Audio commands can
be spoken in a single command.
For example, “Call David Smith at work,”
“Play” followed by the artist or song
name, or “Tune”followed by the radio
station number.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 123
activate the phone voice recognition system,
press and hold
gon the steering wheel
controls for a few seconds.
Phone
Bluetooth (Overview for 8 Inch
Screen)
The Bluetooth-capable system can interact
with many cell phones, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the cell phone’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
cell phone. Organize the phone book and
contact lists clearly and delete duplicate
or rarely used entries. If possible,
program speed dial or other shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair cell phone(s) to the vehicle. The
system may not work with all cell
phones. See “Pairing”in this section. Vehicles with a Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used with the
ignition on or in ACC/ACCESSORY. The range
of the Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all functions
and not all phones work with the Bluetooth
system. See www.gm.com/bluetooth for
more information about compatible phones.
Bluetooth Controls
Use the infotainment display features on
the infotainment system or press the
steering wheel icon to operate the Bluetooth
system.
Steering Wheel Controls
g:
Press to answer incoming calls, confirm
system information, and start voice
recognition.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call. Infotainment System Features
For information about how to navigate the
menu system using the infotainment
features, see
Overview (8 Inch Screen) 0105.
Phone : Touch the Home Page to enter the
phone main menu.
Audio System
When using the Bluetooth system, sound
comes through the vehicle's front audio
system speakers and overrides the audio
system. Press
Oduring a call to change the
volume level. The adjusted volume level
remains in memory for later calls. The
system maintains a minimum volume level.
Bluetooth (Pairing and Using the
Phone for 8 Inch Screen)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.

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Infotainment System 125
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode. The Handset option
changes to Handsfree once the Bluetooth
device confirms it is operating as handset.
.While the active call is handset, touch the
Handsfree option to switch to the
hands-free mode. The Handsfree option
changes to Handset once the Bluetooth
device confirms it is operating as
handsfree.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all phones that support the
Phone Book feature. Become familiar with
the phone settings and operation. Verify the
cell phone supports this feature.
When supported, the Contacts and Recent
Calls menus are automatically available.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recent Calls menu accesses the recent
call list(s) from your cell phone.
To make a call using the Contacts menu:1. Touch Phone on the Home Page. 2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recent Calls menu: 1. Touch Phone on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls by touching View
in the top right corner of the list.
Making a Call Using the Keypad
To make a call by dialing the numbers:
1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
To accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
To decline a call:
.Presscon the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
Accepting a Call
To accept a call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
Declining a Call
To decline a call-waiting call:
.Presscon the steering wheel controls.
.Touch Ignore on the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display “Call View.”While in
Call View, touch the call information of the
call on hold to change calls.

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Infotainment System 129
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.buick.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Settings
Settings (8 Inch Screen)
The Settings Menu allows adjustment of
different vehicle and radio features. The
menu may contain the following:
Time and Date
To set the time or date:1. Select Settings from the Home Page, then select Time and Date. 2. Select the desired function.
To set the time or date, touch
«orªto
change the hour, minutes, AM, PM, day,
month, or year.
To change the 12-24 Hr setting, touch
12-24 Hr.
To turn Auto Set on and off, touch Auto Set.
If auto timing is set, the time displayed on
the clock may not update immediately when
driving into a new time zone.
Auto set requires an active OnStar or
connected service plan.
Press
SBACK on the center stack to go to
the last menu and save the changes or
{
to return to the Home Page.
Language
This will set the display language in the
radio, instrument cluster, and voice
recognition. Touch Language and select the
appropriate language. Press
SBACK on the
center stack or touch the Back icon on the
infotainment display to go back to the
previous menu.
Valet Mode
If equipped, this will lock the infotainment
system and steering wheel controls. It may
also limit top speed, power, and access to
vehicle storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Press
SBACK on the center stack
or touch the Back icon on the infotainment
display to go back to the previous menu.
Radio
Touch to display the Radio Menu and the
following may display:
.Manage Favorites: Touch to highlight a
favorite to edit. Touch Rename to rename
the favorite or Delete to delete it. Touch
and hold the station to drag it to a new
location. Touch Done to go back to the
previous menu.
.Number of Favorites Shown: Touch to set
the number of favorites to display. Select
Auto, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50,

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Infotainment System 149
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Phone
Bluetooth (Overview for 7 Inch
Screen)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g: Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0106.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for 7 Inch Screen)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be

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Infotainment System 151
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and allconnected cell phones and mobile
devices.
4. Touch the information icon to the right of the cell phone to open the cell
phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone. If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones
1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones. 3. Touch the information icon next to the
connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.

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152 Infotainment System
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page. 2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle. Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display