tow BUICK ENCORE 2021 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
170 Driving and Operating
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control
0185.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right to
clear the area around the front wheels. Turn
off any traction system. Shift back and forth
between R (Reverse) and a low forward gear,
spinning the wheels as little as possible. To
prevent transmission wear, wait until the
wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting,
and press lightly on the accelerator pedal
when the transmission is in gear. Slowly
spinning the wheels in the forward and
reverse directions causes a rocking motion
that could free the vehicle. If that does not get the vehicle out after a few tries, it
might need to be towed out. If the vehicle
does need to be towed out, see
Towing the
Vehicle 0255.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it may properly carry, the Tire
and Loading Information label and the
Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)
Warning (Continued)
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Example Label
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The Tire and
Loading Information label shows the
number of occupant seating

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 171
positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation seeTires0232 and
Tire Pressure 0238.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in this
section.
“Steps for Determining Correct Load Limit–
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or
XXX lbs." on your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3.Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lbs.
4.The resulting figure equals the
available amount of cargo and
luggage load capacity. For example,
if the "XXX" amount equals 1400 lbs.
and there will be five 150 lb
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lbs.
(1400-750 (5 x 150) = 650 lbs.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo and
luggage load capacity calculated in
Step 4.
6.If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.” This vehicle is neither designed nor
intended to tow a trailer.
Example 1
1.Vehicle Capacity Weight for
Example 1 = 453 kg (1,000 lbs).
2.Subtract Occupant Weight @
68 kg (150 lbs) × 2 = 136 kg
(300 lbs).
3.Available Occupant and Cargo
Weight = 317 kg (700 lbs).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
176 Driving and Operating
When the engine starts, let go of the
button and the accelerator. If the vehicle
starts briefly but then stops again, follow
the same steps. This clears the extra
gasoline from the engine.
Do not race the engine immediately
after starting it. Operate the engine and
transmission gently until the oil warms
up and lubricates all moving parts.
Winter Cover
If equipped, the winter cover can be used to
enhance heater performance in extremely
cold conditions below−7 °C (20 °F). The
winter cover installs over the grille and
restricts airflow to the engine compartment.
For vehicles that did not come with a winter
cover, a winter cover can be purchased. See
your dealer for additional information.
When the winter cover is installed, the
climate controls AUTO mode may not
function properly. Use the manual settings
for comfort.
Usage Guidelines
The winter cover should only be used while
operating the vehicle in extremely cold
temperatures or in heavy snow for extended
periods. In these temperatures, the vehicle does not need a large amount of air to
properly cool the engine. When more
airflow is required to cool the vehicle, the
winter cover should not be used. The
following usage guidelines will allow
adequate airflow for proper radiator and air
cooler performance:
.Do not use the winter cover if towing a
trailer. The vehicle may overheat if the
radiator is covered while towing.
.Do not modify the cover. The winter
cover does not cover some sections of the
front of the vehicle to provide enough
airflow.
.Keep the underside of the winter cover as
clean as possible. Remove monthly or as
necessary and clean away dust and
debris.
.Do not use the winter cover above
−0 °C
(32 °F).
Use only a mild soap to clean. Do not use
harsh soap, strong detergents, or vinyl
protectant/sealant type products as they
may damage the special finish. Allow the
winter cover to dry completely before
reinstalling.
Installation Instructions
When first trying to fit the cover, it may
appear to be undersized but will stretch
during installation to ensure a tight fit. The
initial installation of the cover is best
performed when the winter cover is warm.
1. Center the winter grille cover and make sure that it is positioned correctly.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
178 Driving and Operating
Warning (Continued)
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts. If you do not it could be
damaged.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See Parking Brake0184.
2. Move the shift lever into P (Park) by pressing the button on the shift lever
and pushing the lever all the way
toward the front of the vehicle.
3. Turn the ignition off.
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0178.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After you have moved
the shift lever into P (Park), hold the brake
pedal down. Then see if you can move the
shift lever away from P (Park) without first

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 187
{Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
The vehicle has a Traction Control System
(TCS) or StabiliTrak/Electronic Stability
Control (ESC) system that begins to limit
wheel spin while using cruise control and
the cruise control will automatically
disengage. See Traction Control/Electronic
Stability Control 0185. If a collision alert
occurs when cruise control is activated,
cruise control is disengaged. See Forward
Collision Alert (FCA) System 0192. When
road conditions allow you to safely use it
again, cruise control can be turned back on.
If the brakes are applied, cruise control
disengages.
o: Press to turn the cruise control system
on or off. A white indicator comes in the
instrument cluster when cruise is turned on.
RES/+ : If there is a set speed in memory,
move the thumbwheel up briefly to resume
to that speed or hold upward to accelerate.
If cruise control is already active, use to
increase vehicle speed.
SET/− :Move the thumbwheel down briefly
to set the speed and activate cruise control.
If cruise control is already active, use to
decrease speed.
n: Press to disengage cruise control
without erasing the set speed from memory. Setting Cruise Control
If
ois on when not in use, SET/−
or RES/+
could get bumped and go into cruise when
not desired. Keep
ooff when cruise control
is not being used.
To set a speed:
1. Press
oto turn cruise control on.
2. Get up to the speed desired.
3. Move the thumbwheel down toward SET/− and release it.
4. Remove your foot from the accelerator.
The cruise control indicator on the
instrument cluster turns green after cruise
control has been set to the desired speed.
See Instrument Cluster 076.
Resuming a Set Speed
If the cruise control is set at a desired speed
and then the brakes are applied or
nis
pressed, the cruise control is disengaged
without erasing the set speed from memory.
Once the vehicle speed is about 40 km/h
(25 mph) or greater, move the thumbwheel
up toward RES/+ briefly. The vehicle returns
to the previously set speed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
188 Driving and Operating
Increasing Speed While Using Cruise Control
If the cruise control system is already
activated:
.Move the thumbwheel up toward RES/+
and hold it until the desired speed is
reached, then release it.
.To increase vehicle speed in small
increments, move the thumbwheel up
toward RES/+ briefly. For each press, the
vehicle goes about 1 km/h (1 mph) faster.
The speedometer reading can be displayed
in either English or metric units. See Driver
Information Center (DIC) 086. The
increment value used depends on the units
displayed.
Reducing Speed While Using Cruise Control
If the cruise control system is already
activated:
.Move the thumbwheel toward SET/− and
hold until the desired lower speed is
reached, then release it.
.To decrease the vehicle speed in small
increments, move the thumbwheel
toward SET/− briefly. For each press, the
vehicle goes about 1 km/h (1 mph) slower. The speedometer reading can be displayed
in either English or metric units. See
Driver
Information Center (DIC) 086. The
increment value used depends on the units
displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the pedal, the vehicle slows down to the
previous set cruise control speed. While
pressing the accelerator pedal or shortly
following the release to override cruise
control, briefly moving the thumbwheel
toward SET/− will result in cruise set to the
current vehicle speed.
Using Cruise Control on Hills
How well cruise control works on hills
depends on the vehicle speed, load, and the
steepness of the hills. When going up steep
hills, you might have to step on the
accelerator pedal to maintain the vehicle
speed. When going downhill, you might
have to brake or shift to a lower gear to
keep your speed down. If the brake pedal is
applied, cruise control will disengage. Ending Cruise Control
There are four ways to end cruise control:
.To disengage cruise control, step lightly
on the brake pedal.
.Pressn.
.Shift the transmission to N (Neutral).
.To turn off cruise control, presso.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
ois pressed or if the vehicle is
turned off.
Driver Assistance Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or see alerts or
warnings provided by these systems.
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 195
right-side mirror display will light up if a
moving vehicle is detected in that blind
zone. If the turn signal is activated in the
same direction of a detected vehicle, this
display will flash as an extra warning not to
change lanes.
SBZA can be disabled through vehicle
personalization. See“Collision/Detection
Systems” underVehicle Personalization (8
Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
If SBZA is disabled by the driver, the SBZA
mirror displays will not light up.
When the System Does Not Seem to
Work Properly
SBZA displays may not come on when
passing a vehicle quickly or for a stopped
vehicle. SBZA may alert to objects attached
to the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
This is normal system operation; the vehicle
does not need service.
SBZA may not always alert the driver to
vehicles in the side blind zone, especially in
wet conditions. The system does not need
to be serviced. The system may light up due to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
SBZA may not operate when the SBZA
sensors in the left or right corners of the
rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0258. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up when
vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
When SBZA is disabled for any reason other
than the driver turning it off, the Side Blind
Zone Alert On option will not be available
on the personalization menu.
Radio Frequency Information
See Radio Frequency Statement 0290.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
If LDW only detects lane markings on one
side of the road, it will only warn you
when departing the lane on the side
where it has detected a lane marking.
Always keep your attention on the road (Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
200 Driving and Operating
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
.Bring the fill nozzle in contact with
the inside of the fill opening before
operating the nozzle. Maintain contact
until filling is complete.
.Keep sparks, flames, and smoking
materials away from fuel.
.Avoid using electronic devices while
pumping fuel.
Trailer Towing
General Towing Information
{Warning
Never tow a trailer with your vehicle.
It was not designed or intended to tow a
trailer.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 081.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 047 and
Adding Equipment to the Airbag-Equipped
Vehicle 047.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 201
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 202
California Proposition 65 Warning . . . . . 202
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 202
Accessories and Modifications . . . . . . . . . 202
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 203
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Engine Compartment Overview . . . . . . . . 205
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Engine Oil Life System . . . . . . . . . . . . . . . . . 210
Automatic Transmission Fluid . . . . . . . . . . 210
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 211
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Overheating . . . . . . . . . . . . . . . . . . . . 215
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Battery - North America . . . . . . . . . . . . . . . 219
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 219
Starter Switch Check . . . . . . . . . . . . . . . . . . . 219
Automatic Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . 220
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Wiper Blade Replacement . . . . . . . . . . . . . 220 Windshield Replacement . . . . . . . . . . . . . . . 221
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 223
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 223
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 223
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Headlamps, Front Turn Signal and
Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps . . . . . . 224
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 225
Electrical System
Electrical System Overload . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . . . . . . . . . . . 226
Engine Compartment Fuse Block . . . . . . . 227
Instrument Panel Fuse Block . . . . . . . . . . 230
Rear Compartment Fuse Block . . . . . . . . . 231
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 233
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 234
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 235
Tire Terminology and Definitions . . . . . . 236
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Tire Pressure Monitor System . . . . . . . . . 239 Tire Pressure Monitor Operation . . . . . . 240
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 242
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 242
When It Is Time for New Tires . . . . . . . . 243
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 244
Different Size Tires and Wheels . . . . . . . 245
Uniform Tire Quality Grading . . . . . . . . . 245
Wheel Alignment and Tire Balance . . . . 247
Wheel Replacement . . . . . . . . . . . . . . . . . . . 247
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 248
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 249
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . 252
Jump Starting
Jump Starting - North America . . . . . . . . 253
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 255
Recreational Vehicle Towing . . . . . . . . . . . 256
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 203
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 047.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0289.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 47. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 013.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 278.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.