height BUICK ENCORE 2021 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 25
Adjust the head restraint so that the top of
the restraint is at the same height as the
top of the occupant's head. This position
reduces the chances of a neck injury in a
crash.
The height of the head restraint can be
adjusted. Pull the head restraint up to raise
it. Try to move the head restraint to make
sure that it is locked in place.
To lower the head restraint, press the
button, located on the top of the seatback,
and push the head restraint down. Try to
move the head restraint after the button is
released to make sure that it is locked in
place.The front seat outboard head restraints are
not removable.
Rear Seats
The rear seats have head restraints in the
outboard seating positions that can be
lowered for better visibility when the rear
seat is unoccupied.
To lower the head restraint, press the
button, located on the top of the seatback,
and push the head restraint down.
When an occupant is in the seat, always
return the head restraint to the upright
position. Pull the head restraint up and push
it rearward until it locks into place. Push and
pull on the head restraint to make sure that
it is locked.
If you are installing a child restraint in the
rear seat, see
“Securing a Child Restraint
Designed for the LATCH System” under
Lower Anchors and Tethers for Children
(LATCH System) 054.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 35
The following instructions explain how to
wear a lap-shoulder belt properly.1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.
2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be engaged. See
Child Restraint Systems
0 52. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
The rear center seat belt can only be
withdrawn from the retractor if the
seatback is in the upright locked
position.
3. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure
it is secure. If the belt is not long
enough, see
Seat Belt Extender 037.
Position the release button on the buckle
so that the seat belt could be quickly
unbuckled if necessary.
4. If equipped with a shoulder belt height adjuster, move it to the height that is
right for you. See “Shoulder Belt Height
Adjuster” later in this section for
instructions on use and important safety
information.5. To make the lap part tight, pull up on the shoulder belt.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
36 Seats and Restraints
To unlatch the belt, push the button on the
buckle. The belt should return to its stowed
position.
Always stow the seat belt slowly. If the seat
belt webbing returns quickly to the stowed
position, the retractor may lock and cannot
be pulled out. If this happens, pull the seat
belt straight out firmly to unlock the
webbing, and then release it. If the webbing
is still locked in the retractor, see your
dealer.
Before a door is closed, be sure the seat belt
is out of the way. If a door is slammed
against a seat belt, damage can occur to
both the seat belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt height
adjuster for the driver and front outboard
passenger seating positions.
Adjust the height so the shoulder portion of
the belt is on the shoulder and not falling
off of it. The belt should be close to, but not
contacting, the neck. Improper shoulder belt
height adjustment could reduce the
effectiveness of the seat belt in a crash. See
How to Wear Seat Belts Properly033.
To move the shoulder belt height adjuster
down, push down on the release button and
move the height adjuster to the desired position. You can move the height adjuster
up by pushing up on the shoulder belt
guide.
After the adjuster is set to the desired
position, try to move it down without
pushing the release button to make sure it
has locked into position.
Seat Belt Pretensioners
This vehicle has seat belt pretensioners for
the front outboard occupants. Although the
seat belt pretensioners cannot be seen, they
are part of the seat belt assembly. They can
help tighten the seat belts during the early
stages of a moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner activation are
met. Seat belt pretensioners can also help
tighten the seat belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other parts of
the vehicle's seat belt system will need to
be replaced. See
Replacing Seat Belt System
Parts after a Crash 038.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 37
Do not sit on the outboard seat belt while
entering or exiting the vehicle or at any
time while sitting in the seat. Sitting on the
seat belt can damage the webbing and
hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may provide
added seat belt comfort for older children
who have outgrown booster seats and for
some adults. When installed on a shoulder
belt, the comfort guide positions the belt
away from the neck and head.
Comfort guides are available through your
dealer for the rear outboard seating
positions. Instructions are included with the
guides.
Seat Belt Use During Pregnancy
Seat belts work for everyone, including
pregnant women. Like all occupants, they
are more likely to be seriously injured if
they do not wear seat belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap portion should
be worn as low as possible, below the
rounding, throughout the pregnancy.
The best way to protect the fetus is to
protect the mother. When a seat belt is
worn properly, it is more likely that the
fetus will not be hurt in a crash. For
pregnant women, as for anyone, the key to
making seat belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten around
you, you should use it.But if a seat belt is not long enough, your
dealer will order you an extender. When
you go in to order it, take the heaviest coat
you will wear, so the extender will be long
enough for you. To help avoid personal
injury, do not let someone else use it, and
use it only for the seat it is made to fit. The
extender has been designed for adults.
Never use it for securing child restraints. For
more information on the proper use and fit
of seat belt extenders see the instruction
sheet that comes with the extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist by

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 47
SeeAdding Equipment to the
Airbag-Equipped Vehicle 047 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0289.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams or
zippers
.Seat belts
.Steering wheel, instrument panel, ceiling
trim, or pillar garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 49
The manufacturer instructions that come
with the booster seat state the weight and
height limitations for that booster. Use a
booster seat with a lap-shoulder belt until
the child passes the fit test below:
.Sit all the way back on the seat. Do the
knees bend at the seat edge? If yes,
continue. If no, return to the booster seat.
.Buckle the lap-shoulder belt. Does the
shoulder belt rest on the shoulder? If yes,
continue. If no, try using the rear seat
belt comfort guide, if available. See“Rear
Seat Belt Comfort Guides” under
Lap-Shoulder Belt 034. If a comfort guide
is not available, or if the shoulder belt
still does not rest on the shoulder, then
return to the booster seat.
.Does the lap belt fit low and snug on the
hips, touching the thighs? If yes, continue.
If no, return to the booster seat.
.Can proper seat belt fit be maintained for
the length of the trip? If yes, continue.
If no, return to the booster seat.
Q: What is the proper way to wear seat belts?
A: An older child should wear a lap-shoulder
belt and get the additional restraint a
shoulder belt can provide. The shoulder
belt should not cross the face or neck. The lap belt should fit snugly below the
hips, just touching the top of the thighs.
This applies belt force to the child's
pelvic bones in a crash. It should never
be worn over the abdomen, which could
cause severe or even fatal internal
injuries in a crash.
Also see “Rear Seat Belt Comfort Guides”
under Lap-Shoulder Belt 034.
According to accident statistics, children are
safer when properly restrained in a rear
seating position.
In a crash, children who are not buckled up
can strike other people who are buckled up,
or can be thrown out of the vehicle. Older
children need to use seat belts properly.
{Warning
Never allow more than one child to wear
the same seat belt. The seat belt cannot
properly spread the impact forces. In a
crash, they can be crushed together and
seriously injured. A seat belt must be
used by only one person at a time.
{Warning
Never allow a child to wear the seat belt
shoulder belt under both arms or behind
their back. A child can be seriously
injured by not wearing the lap-shoulder
belt properly. In a crash, the child would
not be restrained by the shoulder belt.
The child could move too far forward
increasing the chance of head and neck
injury. The child might also slide under
the lap belt. The belt force would then be
applied right on the abdomen. That could
cause serious or fatal injuries. The
shoulder belt should go over the shoulder
and across the chest.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 51
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Never put a
rear-facing child restraint in the front
outboard seat. Secure a rear-facing child
restraint in a rear seat. It is also better to
secure a forward-facing child restraint in
a rear seat. If you must secure a
forward-facing child restraint in the front
outboard seat, always move the front
passenger seat as far back as it will go.
Child restraints are devices used to restrain,
seat, or position children in the vehicle and
are sometimes called child seats or car seats.There are three basic types of child
restraints:
.Forward-facing child restraints
.Rear-facing child restraints
.Belt-positioning booster seats
The proper child restraint for your child
depends on their size, weight, and age, and
also on whether the child restraint is
compatible with the vehicle in which it will
be used.
For each type of child restraint, there are
many different models available. When
purchasing a child restraint, be sure it is
designed to be used in a motor vehicle. If it
is, the child restraint will have a label saying
that it meets federal motor vehicle safety
standards.
The instruction manual that is provided with
the child restraint states the weight and
height limitations for that particular child
restraint. In addition, there are many kinds
of child restraints available for children with
special needs.
{Warning
To reduce the risk of neck and head
injury in a crash, infants and toddlers
should be secured in a rear-facing child
restraint until age two, or until they
reach the maximum height and weight
limits of their child restraint.
{Warning
A young child's hip bones are still so
small that the vehicle seat belt may not
remain low on the hip bones, as it
should. Instead, it may settle up around
the child's abdomen. In a crash, the belt
would apply force on a body area that is
unprotected by any bony structure. This
alone could cause serious or fatal injuries.
To reduce the risk of serious or fatal
injuries during a crash, young children
should always be secured in an
appropriate child restraint.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 61
Head Restraint Removal and
Reinstallation
The rear outboard head restraints can be
removed if they interfere with the proper
installation of the child restraint.
To remove the head restraint:1. Partially fold the seatback forward. See Rear Seats 028.
2. Press both buttons on the head restraint
posts at the same time, and pull up on
the head restraint.
3. Store the head restraint in a secure place. 4. When the child restraint is removed,
reinstall the head restraint before the
seating position is used.
{Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
To reinstall the head restraint:
1. Insert the head restraint posts into the holes in the top of the seatback. The
notches on the posts must face the
driver side of the vehicle.
2. Push the head restraint down.
If necessary, press the height adjustment
release button to further lower the head
restraint. See Rear Seats028.
3. Try to move the head restraint to make sure it is locked in place.
Replacing LATCH System Parts
After a Crash
{Warning
A crash can damage the LATCH system in
the vehicle. A damaged LATCH system
may not properly secure the child
restraint, resulting in serious injury or
even death in a crash. To help make sure
the LATCH system is working properly
after a crash, see your dealer to have the
system inspected and any necessary
replacements made as soon as possible.
If the vehicle has the LATCH system and it
was being used during a crash, new LATCH
system parts may be needed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
194 Driving and Operating
Unnecessary Alerts
FCA may provide unnecessary alerts to
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone (or spot)
areas. The SBZA warning display will light
up in the corresponding outside side mirror
and will flash if the turn signal is on.
{Warning
SBZA does not alert the driver to vehicles
rapidly approaching outside of the side
blind zones, pedestrians, bicyclists,
or animals. It may not provide alerts
when changing lanes under all driving
conditions. Failure to use proper care
when changing lanes may result in injury,
death, or vehicle damage. Before making
a lane change, always check mirrors,
glance over your shoulder, and use the
turn signals.
SBZA Detection Zones
The SBZA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
This zone starts at approximately the middle
of the vehicle and goes back 5 m (16 ft).
How the System Works
The SBZA symbol lights up in the side
mirrors when the system detects a moving
vehicle in the next lane over that is in the
side blind zone. This indicates it may be
unsafe to change lanes. Before making a
lane change, check the SBZA display, check
mirrors, glance over your shoulder, and use
the turn signals.
Left Side Mirror DisplayRight Side Mirror Display
When the vehicle is started, both outside
mirror SBZA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left- or

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
202 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Proposition 65 Warning
{Warning
Most motor vehicles, including this one,
as well as many of its service parts and
fluids, contain and/or emit chemicals
known to the State of California to cause(Continued)
Warning (Continued)
cancer and birth defects or other
reproductive harm. Engine exhaust, many
parts and systems, many fluids, and
some component wear by-products
contain and/or emit these chemicals. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0219 and
Jump Starting - North America 0253 and the
back cover.
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material –
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.