steering BUICK ENCORE GX 2020 Owner's Guide

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
182 Infotainment System
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed and the
vehicle has a relevant service plan.
Over-the-Air-Vehicle Map
Updates
If equipped, the infotainment system
can receive map updates over the
air. Map updates occur within a
161 km (100 mi) radius around the
home address on file. This
boundary will adjust over time
based on driving patterns. The
vehicle uses a Cloud-connected
service to receive the date and
downloads it to the system’s
onboard SD card, if equipped.
A data plan or compatible mobile
device hotspot is required. The SD
card is required for navigation
system function.
When a map update is available, a
prompt will appear on the
infotainment display. Once theupdate is accepted, it will download
and run in the background without
interruption any infotainment
functions. The download will carry
over ignition cycles, stopping and
starting where it left off. The
updates can be set to download
automatically.
See www.gmnavdisc.com for details
on ordering, purchasing, and
installing a new or replacement SD
card. Features are subject to
change. For more information on
this feature, see my.buick.com/
learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See
Map Data Updates
0 182.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like
adjusting the volume or seeking up
or down, are audio features that are
easily performed by touching one or
two options, and are not supported
by voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.

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Infotainment System 183
If your language supports it, try
stating a one-shot command, such
as“Directions to address street, city, state/province>.” Do not
include the ZIP code while stating
the address during the command.
Another example of a one-shot
Destination Entry command is,
“Directions to Place of Interest at
.” If these commands do not
work, try saying, “Take me to Place
of Interest” or“Find address” and
the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along
with the system’ s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this
section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing
g
again.
Once voice recognition is started,
both the infotainment display and
instrument cluster show the
selections and visual dialog content.
These displays can be turned on or
off in the Tutorial Mode under
Settings 0195.
There are three voice prompt modes
supported:
. Informative verbal prompts: This
type of prompt will provide more
information regarding the
supported actions. .
Short prompts: This type of
prompt will provide simple
instructions about what can be
stated.
. Auto informative prompts: This
type of prompt plays during the
first few speech sessions, then
automatically switches to the
short prompt after some
experience has been gained
through using the system.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Infotainment
Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
A selection can be made by
manually touching the option, or by
speaking the number for the option
to select. Manual interaction in the
voice recognition session is
permitted. Interaction during a voice
session may be completed entirely
using voice commands while some
manual commands may expedite a

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184 Infotainment System
task. If a selection is made using a
manual control, the voice
recognition dialog will progress in
the same way as if the selection
were made using a voice command.
Once the system completes the
task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and show
the display where voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
recognition session and show
the display where voice
recognition was initiated. Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated
in sentence form or direct
commands that state the application
and the task.
For best results:
.
Listen for the prompt before
saying a command or reply.
. Speak the command naturally,
not too fast, not too slow.
. Use direct commands without a
lot of extra words. For example,
“Call at work,” “Play”
followed by the artist or song
name, or “Tune”followed by the
radio station number. .
Navigation destinations can be
made in a single command
using keywords. A few examples
are: “I want directions to an
address,” “I need to find a place
of interest or (POI),” or“Find
contact.”
The system responds by
requesting more details. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
. Navigating to a destination
outside of the current country
takes more than one command.
The first command is to tell the
system where the navigation will
take place, such as an Address,
Intersection, POI, or Contact.
If Address or Intersection is
selected, the second command
is to say, “Change Country.”
Once the system responds, say
the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change
Country.”

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188 Infotainment System
“Address”:Begin a dialog to enter
a specific destination address,
which includes the entire address
consisting of the house number,
street name, city, state/province,
and country. Do not include the
ZIP code.
“Place of Interest” :Begin a dialog
to enter a destination Place of
Interest category or major
brand name.
The name must be precisely
spoken. Nicknames or short names
for the businesses will not likely be
found. Lesser known businesses
might have to be located by
category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
“Take Me Home” :Create a route
to a stored home location.Voice Recognition for the
Phone
“Call ” :Initiate a
call to a stored contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :
Initiate a call to a cell phone number
of seven digits, 10 digits, or three
digit emergency numbers.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone” :Select a different
connected cell phone for outgoing
calls. “Voice Keypad”
:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant
or Siri.
For the low radio, whether
connected by Bluetooth or phone
projection, the only available voice
recognition is either Siri (iPhone) or
the Google Assistant (Android).

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Infotainment System 189
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the device’s address
book or contact list with the
vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the mobile device.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair mobile device(s) to the
vehicle. The system may not
work with all mobile devices.
See “Pairing” later in this
section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable mobile
device with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices
support all functions and not all
mobile devices work with the
Bluetooth system. See
my.buick.com for more information
about compatible mobile devices.
Controls
Use the controls on the center stack
and the steering wheel to operate
the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 0155.
Audio System
When using the Bluetooth mobile
device system, sound comes
through the vehicle's front audio
system speakers and overrides the
audio system. The volume level
while on a mobile device call can be
adjusted by pressing the steering
wheel controls or the volume control
on the center stack. The adjusted
volume level remains in memory for
later calls. The volume cannot be
lowered beyond a certain level.

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Infotainment System 193
2. Touch Contacts.
3. The Contacts list can besearched by using the first
character. Touch A-Z on the
infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number. 3. Touch
#on the infotainment
display to start dialing the
number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact
names using the digits on the
keypad to search.
Results will show on the right
side of the display. Touch one
to place a call.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Press
gon the steering wheel
controls. .
Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth cell phone and
enabled by the wireless service
carrier to work.
Accepting a Call
Press
gto answer, then touch
Switch on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display

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194 Infotainment System
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to display
Call View. While in Call View, touch
the call information of the call on
hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth cell
phone and enabled by the wireless
service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents,
Contacts, or Keypad.
3. When the second call is active, touch the merge icon to
conference the three-way call
together.
Ending a Call
.Pression the steering wheel
controls.
. Touch
#on the infotainment
display, next to a call, to end
only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the
Android Auto and Apple CarPlay
icons will change from gray to color
on the Home Page of the
infotainment display. To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your smartphone from
the Google Play store. There is
no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best
performance, it is highly
recommended to use the
device’s factory-provided USB
cable. Aftermarket or
third-party cables may
not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto.

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Driving and Operating 223
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 224
Driving Environment . . . . . . . . . . 224
Vehicle Design . . . . . . . . . . . . . . . 224
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 225
Distracted Driving . . . . . . . . . . . . 225
Defensive Driving . . . . . . . . . . . . . 226
Drunk Driving . . . . . . . . . . . . . . . . . 226
Control of a Vehicle . . . . . . . . . . . 226
Braking . . . . . . . . . . . . . . . . . . . . . . . 226
Steering . . . . . . . . . . . . . . . . . . . . . . 227
Off-Road Recovery . . . . . . . . . . . 228
Loss of Control . . . . . . . . . . . . . . . 228
Driving on Wet Roads . . . . . . . . 229
Hill and Mountain Roads . . . . . 230
Winter Driving . . . . . . . . . . . . . . . . 230
If the Vehicle Is Stuck . . . . . . . . 232
Vehicle Load Limits . . . . . . . . . . . 232
Starting and Operating
New Vehicle Break-In . . . . . . . . . 236
Ignition Positions . . . . . . . . . . . . . 236
Starting the Engine . . . . . . . . . . . 238
Stop/Start System . . . . . . . . . . . . 239 Winter Cover . . . . . . . . . . . . . . . . . 240
Engine Heater . . . . . . . . . . . . . . . . 243
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 244
Shifting Into Park . . . . . . . . . . . . . 244
Shifting out of Park . . . . . . . . . . . 245
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 246
Extended Parking . . . . . . . . . . . . 246
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 246
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 247
Automatic Transmission
Automatic Transmission . . . . . . 247
Manual Mode . . . . . . . . . . . . . . . . . 249
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 250
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 251
Electric Parking Brake . . . . . . . . 252
Brake Assist . . . . . . . . . . . . . . . . . . 253
Hill Start Assist (HSA) . . . . . . . . 253
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 254
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 256
Adaptive Cruise Control . . . . . . 258
Driver Assistance Systems
Driver Assistance Systems . . . 270
Assistance Systems for
Parking or Backing . . . . . . . . . . 271
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 278
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 278
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 281
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . 282
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 285
Lane Change Alert (LCA) . . . . . 285
Lane Keep Assist (LKA) . . . . . . 287
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 289
Recommended Fuel . . . . . . . . . . 289
Prohibited Fuels . . . . . . . . . . . . . . 290
Fuels in Foreign Countries . . . 290
Fuel Additives . . . . . . . . . . . . . . . . 290
Filling the Tank . . . . . . . . . . . . . . . 290
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 292

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Driving and Operating 225
Safe driver behavior and
understanding of the environment
can help avoid a rollover crash in
any type of vehicle, including utility
vehicles.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. On AWD vehicles, see All-Wheel
Drive 0250.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control. .
Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area. To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.

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226 Driving and Operating
.Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts052. .
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
(Continued)
Warning (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include: