service BUICK ENCORE GX 2020 Workshop Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
222 Climate Controls
Check with your dealer before
adding equipment to the outside
of the vehicle.
. Do not attach any devices to the
air vent slats. This restricts
airflow and may cause damage
to the air vents.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Maintenance
Passenger Compartment
Air Filter
The filter reduces dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule 0390.
See your dealer regarding
replacement of the filter.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation. During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule
0390.
Caution
Use only correct Refrigerant and
A/C Compressor Oil shown in
Label.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
230 Driving and Operating
.Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0344.
. Turn off cruise control.
. Activate All-Wheel Drive (AWD)
mode. See All-Wheel Drive
0 250.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
. Select All-Wheel Drive (AWD)
Mode. See All-Wheel Drive
0 250.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.
Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Driving and Operating 237
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation08.
Stopping the Engine/Off (No
Indicator Lights)
When the vehicle is stopped, press
ENGINE START/STOP once to turn
the engine off.
To shift out of P (Park), the vehicle
must be on and the brake pedal
must be applied.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0244
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC). When the vehicle is shifted into
P (Park), the ignition system will
turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the vehicle is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with
the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be turned off in
an emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop. Shift to P (Park) and turn the
ignition off.
4. Set the electric parking brake. See Electric Parking Brake
0 252
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over
and must be turned off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
238 Driving and Operating
ACC/ACCESSORY (Amber
Indicator Light)
This mode allows you to use some
electrical accessories when the
engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green
Indicator Light)
This mode is for driving and starting.
With the ignition off and the brake
pedal applied, pressing the button
once will place the ignition system
in ON/RUN/START. Once engine
cranking begins, release the button.
Engine cranking will continue until
the engine starts. SeeStarting the
Engine 0238. The ignition will then
remain on.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Mode. The
instruments and audio systems will
operate when the vehicle is on, but
the vehicle will not be able to be
driven. The engine will not start in
Service Mode. Press the button
again to turn the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 302.
Gasoline Engine Starting
Procedure
1. With the Keyless Access
system, the Remote Keyless
Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Driving and Operating 245
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the vehicle is not in
P (Park) with the parking brake
set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
shift to P (Park). SeeShifting Into
Park 0244. If you are towing a
trailer, see Driving Characteristics
and Towing Tips 0293. If you have to leave the vehicle with
the engine running, the vehicle must
be in P (Park) and the parking
brake set.
Release the button and check that
the shift lever cannot be moved out
of P (Park).
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see
Shifting Into Park
0 244 listed previously.
If torque lock does occur, the
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition on.
3. Press the shift lever button.
4. Move the shift lever.
If you still are unable to shift out of
P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever.
If you still cannot move the shift
lever from P (Park), see your dealer
for service.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Driving and Operating 249
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
L : Allows the driver to select the
range of gear positions. See Manual
Mode 0249.
Operating Modes
The transmission may operate in a
lower gear than normal to improve
vehicle performance. The engine
speed may be higher and there may
be an increase in noise during the
following conditions:
.
When climbing a grade.
. When driving downhill. .
When driving in hot
temperatures or at high altitude.
Manual Mode
Electronic Range Select
(ERS) Mode
ERS or manual mode allows for the
selection of the range of gear
positions. Use this mode when
driving downhill or towing a trailer to
limit the top gear and vehicle speed.
The shift position indicator within the
Driver Information Center (DIC) will
display a number next to the L
indicating the highest available gear
under manual mode and the driving
conditions when manual mode was
selected.
To use this feature:
1. Move the shift lever to L (Manual Mode).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
252 Driving and Operating
Electric Parking Brake
The vehicle is equipped with an
Electronic Parking Brake (EPB),
which acts on the front axle. The
Electric Parking Brake (EPB) can
always be activated, even if the
ignition is off. To prevent draining
the battery, avoid repeated cycles of
the EPB when the engine is not
running.
The system has a
Yor PARK
Electric Parking Brake light, and a
8
Service Parking Brake light or message. See
Electric Parking
Brake Light 0118 and
Service Electric Parking Brake Light
0 118.
There are also parking brake-related
Driver Information Center (DIC)
messages. In case of insufficient
electrical power, the EPB cannot be
applied or released.
Before leaving the vehicle, check for
the
Yor PARK light to ensure that
the parking brake is applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Pull the EPB switch momentarily.
The
Yor PARK light will flash and
then stay on once the EPB is fully
applied. If the
Yor PARK light
flashes continuously, then the EPB
is only partially applied or there is a
problem with the EPB. A DIC
message will display. Release the
EPB and try to apply it again. If the light does not come on, or keeps
flashing, have the vehicle serviced.
Do not drive the vehicle if the
Yor
PARK light is flashing. See your
dealer. See Electric Parking Brake
Light 0118.
If the
8Service Parking Brake light
or message is on or the
Yor
PARK light flashes when the ignition
is turned on, pull the EPB switch.
Continue to hold the switch until the
Yor PARK light remains on. If the
8Service Parking Brake light or
message remains on, see your
dealer.
If the EPB switch is pulled while the
vehicle is moving, the vehicle will
decelerate as long as the switch is
pulled. If the switch is pulled until
the vehicle comes to a stop, the
EPB will remain applied.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 253
2. Apply and hold the brakepedal.
3. Press the EPB switch momentarily.
The EPB is released when the
Y
or PARK light is off.
If the
8Service Parking Brake light
or message is on, release the EPB
by pressing and holding the EPB
switch. Continue to hold the switch
until the
Yor PARK light is off.
If either light stays on after release
is attempted, see your dealer.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
Automatic EPB Release
Avoid rapid acceleration when the
EPB is applied, to preserve parking
brake lining life.
The EPB will automatically release
when the engine is running, the
transmission is placed into gear,
and an attempt is made to drive
away by pressing the accelerator
pedal.
If parking on a hill, or if the vehicle
is pulling a trailer, see Driving
Characteristics and Towing Tips
0 293.
Brake Assist
Brake Assist detects rapid brake
pedal applications due to
emergency braking situations and
provides additional braking to
activate the Antilock Brake System
(ABS) if the brake pedal is not
pushed hard enough to activate
ABS normally. Minor noise, brake
pedal pulsation, and/or pedal
movement during this time may
occur. Continue to apply the brake pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving
0226.
When the vehicle is stopped on a
grade, Hill Start Assist (HSA)
prevents the vehicle from rolling in
an unintended direction during the
transition from brake pedal release
to accelerator pedal apply. The
brakes release when the accelerator
pedal is applied. HSA brake hold
duration may be selectable.
Standard Hold automatically
releases the brakes after a few

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Driving and Operating 267
occur. ACC will resume operation
when the accelerator pedal is not
being pressed.
{Warning
The ACC will not automatically
apply the brakes if your foot is
resting on the accelerator pedal.
You could crash into a vehicle
ahead of you.
Curves in the Road
{Warning
On curves, ACC may not detect a
vehicle ahead in your lane. You
could be startled if the vehicle
accelerates up to the set speed,
especially when following a
vehicle exiting or entering exit
ramps. You could lose control of
the vehicle or crash. Do not use
ACC while driving on an entrance
or exit ramp. Always be ready to
use the brakes if necessary.
{Warning
On curves, ACC may respond to
a vehicle in another lane, or may
not have time to react to a vehicle
in your lane. You could crash into
a vehicle ahead of you, or lose
control of your vehicle. Give extra
attention in curves and be ready
to use the brakes if necessary.
Select an appropriate speed while
driving in curves.
ACC may operate differently in a
sharp curve. It may reduce the
vehicle speed if the curve is too
sharp.
When following a vehicle and
entering a curve, ACC may not
detect the vehicle ahead and
accelerate to the set speed. When
this happens, the vehicle ahead
indicator will not appear.
ACC may detect a vehicle that is
not in your lane and apply the
brakes.
ACC may occasionally provide an
alert and/or braking that is
considered unnecessary. It could
respond to vehicles in different
lanes or stationary objects when
entering or exiting a curve. This is
normal operation. The vehicle does
not need service.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 277
After completely passing a large
enough space, an audible beep
occurs.
A red stop symbol and a shift to
reverse message are displayed.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the
system is maneuvering the vehicle
into a previously detected space.
The APA system does not need
service.APA will instruct the vehicle to stop
once a large enough space is found.
Follow the displayed instructions.
Shift to R (Reverse) to engage
automatic steering. The steering
wheel will vibrate briefly as a
reminder to remove hands from the
steering wheel. APA uses idle
speed and braking to park. If idle
speed is not sufficient, gently press
the accelerator.
Check surroundings and be
prepared to stop to avoid vehicles,
pedestrians, or objects not detected
by the system.
In case the driver brakes, APA will
not disengage. Manual steering by
the driver automatically
disengages APA.Vehicle speed is limited to a
maximum of 5 km/h (3 mph) during
the parking maneuver.
A progress arrow displays the status
of the parking maneuver. Depending
on the space size, additional
maneuvers may be required, and
there will be additional instructions.
When changing gears, allow the
automatic steering to complete
before continuing the parking
maneuver. APA will beep and
display a PARKING COMPLETE
message. Apply the brakes and
place the vehicle in P (Park).
APA may automatically disengage if:
.
The steering wheel is used by
the driver.
. The maximum allowed speed is
exceeded.
. The parking brake is applied or
the vehicle is shifted into
P (Park).
. There is a failure with the APA
system.
. Electronic stability control or
antilock brakes are activated.