climate control BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Instruments and Controls . . . . . . . 97
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 223
Vehicle Care . . . . . . . . . . . . . . . . . . 303
Service and Maintenance . . . . . 388
Technical Data . . . . . . . . . . . . . . . . 402
Customer Information . . . . . . . . . 406
Reporting Safety Defects . . . . . . 416
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services . . . . . . . . . . . 426
Index . . . . . . . . . . . . . . . . . . . . 429

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
6 Introduction
1.Air Vents 0221.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 147.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0143.
3. Instrument Cluster 0107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base Level)
0 123 or
Driver Information Center (DIC)
(Uplevel) 0127.
4. Windshield Wiper/Washer 098.
5. Light Sensor. See Automatic
Headlamp System 0146.
6. Hazard Warning Flashers
0146.
7. Infotainment Controls. See Overview 0153.
8. Climate Control Systems
0216.
Dual Automatic Climate Control
System 0218. Heated Front Seats
048. (If
Equipped).
9. Power Outlets 0102.
10. Wireless Charging 0103 (If
Equipped).
11. Stop/Start Disable Switch (If Equipped). See Stop/Start
System 0239.
All-Wheel Drive Button (If
Equipped).
Lane Keep Assist (LKA) 0287
(If Equipped).
Traction Control/Electronic
Stability Control 0254.
Assistance Systems for
Parking or Backing 0271 (If
Equipped).
12. Electric Parking Brake 0252.
13. Shift Lever. See Automatic
Transmission 0247.
14. USB Port 0162.
Auxiliary Jack 0165.
15. ENGINE START/STOP Button. SeeIgnition Positions 0236. 16.
Steering Wheel Controls 098.
17. Horn 098.
18. Steering Wheel Adjustment
098 (Out of View).
19. Cruise Control 0256.
Adaptive Cruise Control 0258
(If Equipped).
Heated Steering Wheel 098 (If
Equipped).
Forward Collision Alert (FCA)
System 0278 (If Equipped).
20. Head-Up Display (HUD) 0130
(If Equipped).
21. Hood Release. See Hood
0 306.
22. Exterior Lamp Controls 0143.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
16 Keys, Doors, and Windows
The RKE transmitter range may be
less while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
Starting the Engine Using
Remote Start
To start the vehicle:
1. Press and release
Qon the
RKE transmitter.
2. Immediately after completing Step 1, press and hold
/until
the turn signal lamps flash.
If the vehicle's lights cannot be
seen, press and hold
/for at
least four seconds.
When the vehicle starts, the park
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system will operate
automatically if the vehicle has the
automatic system, or at the same
setting as when the vehicle was last
turned off. With an automatic climate control
system and if equipped with heated
seats, the heated seats turn on
during colder outside temperatures
and shut off when the ignition is
turned on.
The rear window defogger and
heated mirrors, if equipped, turn on
during colder outside temperatures
and turn off when the ignition is
turned on.
After entering the vehicle during a
remote start, press the brake and
ENGINE START/STOP with the
transmitter in the vehicle to drive the
vehicle.
If the vehicle is left running, it
automatically shuts off after
15 minutes unless a time extension
has been done.
Extending Engine Run Time
To extend the engine run time by
15 minutes, repeat Steps 1 and 2
while the engine is still running. An
extension can be requested
30 seconds after starting. The
engine run time can only be
extended if it is the first remote startsince the vehicle has been driven.
Remote start can be extended
one time.
If the remote start procedure is used
again while the engine is still
running, 15 minutes will be added
on for a total of 30 minutes.
For example, if
Qand then/are
pressed again while the engine is
still running, 15 minutes will be
added on for a total of 30 minutes.
A maximum of two remote starts or
remote start with an extension are
allowed between ignition cycles.
After the vehicle's engine has been
started two times using the remote
start button or a start with an
extension, the ignition must be
turned on and then back off before
the remote start procedure can be
used again.
Canceling a Remote Start
To manually shut off a remote start:
. Press and hold
/until the
lamps turn off.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 21
To open a rear door when the safety
lock is on:1. Unlock the door by activating the inside handle, by pressing
the driver power door lock
switch, or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever down to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0246.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or press
Kon the Remote Keyless Entry

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 31
Power Mirrors
To adjust a mirror:1. Press
}or|to choose the
driver or passenger mirror.
2. Press one of the four arrows on the control pad to move the
mirror in the desired direction.
3. Adjust each outside mirror so that a little of the vehicle and
the area behind it can be seen. 4. Press
}or|again to
deselect the mirror. If you do
not deselect the mirror, the
mirror adjustment will turn off
after about one minute.
Memory Mirrors
The vehicle may have memory
mirrors. See Memory Seats 045.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0285.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an
automatic car wash. Push the mirror
outward to return it to the original
position.
Heated Mirrors
K:Press to heat the mirrors. See
“Rear Window Defogger” under
Dual Automatic Climate Control
System 0218.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0135.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
48 Seats and Restraints
Heated Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press
MorLto heat the driver or
passenger seat cushion and
seatback.
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest.
The passenger seat may take
longer to heat up. Remote Start Heated Seats
When it is cold outside, the heated
seats can be turned on
automatically during a remote
vehicle start. The heated seats will
be canceled when the ignition is
turned on. Press the heated seat
controls to use the heated seats
after the vehicle is started.
The heated seat indicator lights on
the control do not turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated seats will not turn on
during a remote start unless the
heated seat feature is enabled in
the vehicle personalization menu.
See
Remote Vehicle Start 015 and
Vehicle Personalization 0135.
Folding Seatback
The front passenger seatback may
fold flat.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
136 Instruments and Controls
The menu may contain the
following:
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may
display:
.Auto Fan Speed
. Auto Defog
. Auto Rear Defog
. Ionizer
Auto Fan Speed
This feature will set the auto fan
speed.
Touch Low, Medium, or High. Auto Defog
When set to On, the front defog will
automatically react to temperature
and humidity conditions that may
cause fogging.
Touch Off or On.
Auto Rear Defog
When on, this feature turns on the
rear defogger at vehicle start when
the interior temperature is cold and
fog is likely. See
“Rear Window
Defogger” underDual Automatic
Climate Control System 0218.
Touch Off or On.
Ionizer
If equipped with an ionizer, this
feature helps to clean the air inside
the vehicle and remove
contaminants such as pollen, odors,
and dust. See Dual Automatic
Climate Control System 0218.
Touch Off or On.
Collision / Detection Systems
Touch and the following may
display:
. Forward Collision System
. Front Pedestrian Detection
. Adaptive Cruise Go Notifier
. Lane Change Alert
. Rear Cross Traffic Alert
. Park Assist
Forward Collision System
This feature will turn on or off the
Forward Collision Alert (FCA) and
Automatic Emergency Braking
(AEB). The Off setting disables all
FCA and AEB functions. With the
Alert and Brake setting, both FCA
and AEB are available. The Alert
setting disables AEB.
Touch Off, Alert, or Alert and Brake.
Front Pedestrian Detection
This feature may help avoid or
reduce the harm caused by
front-end crashes with nearby
pedestrians. See Front Pedestrian
Braking (FPB) System 0282.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
150 Lighting
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization0135.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed. The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all of the
power needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, rear
window defogger, climate control fan
at high speed, heated seats, engine
cooling fans, trailer loads, and loads
plugged into accessory power
outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,this action may be noticeable to the
driver. If so, a DIC message might
be displayed and it is recommended
that the driver reduce the electrical
loads as much as possible.
Battery Power Protection
This feature shuts off the interior
lamps if they are left on for more
than 10 minutes when the ignition is
off. This helps to prevent the battery
from running down.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the off position and then back to
the parking lamp or headlamp
position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 201
Climate
If equipped, touch and the following
may display:
.Auto Fan Speed: This setting
specifies the amount of airflow
when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.
. Auto Defog: This setting
automatically turns the front
defogger on when the vehicle
engine is started.
Touch the controls on the
infotainment display to disable or
enable.
. Auto Rear Defog: This setting
automatically turns the rear
window defogger on when the
vehicle engine is started.
Touch the controls on the
infotainment display to disable or
enable.
. Ionizer : This setting specifies
the air quality improvement
when the ionizer control setting
is on. Touch Off or On.
Navigation
Touch and the following may
display:
. Set Up My Places
. Map Preferences
. Route Preferences
. Navigation Voice Control
. Traffic Preferences
. Alert Preferences
. Manage History
. About
See Using the Navigation System
0 168.
Phone
Touch and the following may
display:
. My Number: Displays the cell
phone number of the Bluetooth
connected device.
. Active Call View: Shows active
call display when answering
a call. Touch the controls on the
infotainment display to disable or
enable.
. Privacy : Only show call alerts in
cluster.
. Sort Contacts: Touch to sort by
first or last name.
. Re-sync phone Contacts:
This allows the device contacts
to re-sync if you are having
difficulty accessing all of the
contacts on your cell phone.
OnStar Phone TTY Mode: This
enables OnStar cell phone
TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle Personalization 0135.
Teen Driver
If equipped, this allows multiple
keys to be registered for beginner
drivers to encourage safe driving
habits. When the vehicle is started

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
216 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 216
Dual Automatic ClimateControl System . . . . . . . . . . . . . 218
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 221
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 222
Service . . . . . . . . . . . . . . . . . . . . . . . 222
Climate Control Systems