infotainment BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Instruments and Controls . . . . . . . 97
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 223
Vehicle Care . . . . . . . . . . . . . . . . . . 303
Service and Maintenance . . . . . 388
Technical Data . . . . . . . . . . . . . . . . 402
Customer Information . . . . . . . . . 406
Reporting Safety Defects . . . . . . 416
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services . . . . . . . . . . . 426
Index . . . . . . . . . . . . . . . . . . . . 429

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
6 Introduction
1.Air Vents 0221.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 147.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0143.
3. Instrument Cluster 0107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base Level)
0 123 or
Driver Information Center (DIC)
(Uplevel) 0127.
4. Windshield Wiper/Washer 098.
5. Light Sensor. See Automatic
Headlamp System 0146.
6. Hazard Warning Flashers
0146.
7. Infotainment Controls. See Overview 0153.
8. Climate Control Systems
0216.
Dual Automatic Climate Control
System 0218. Heated Front Seats
048. (If
Equipped).
9. Power Outlets 0102.
10. Wireless Charging 0103 (If
Equipped).
11. Stop/Start Disable Switch (If Equipped). See Stop/Start
System 0239.
All-Wheel Drive Button (If
Equipped).
Lane Keep Assist (LKA) 0287
(If Equipped).
Traction Control/Electronic
Stability Control 0254.
Assistance Systems for
Parking or Backing 0271 (If
Equipped).
12. Electric Parking Brake 0252.
13. Shift Lever. See Automatic
Transmission 0247.
14. USB Port 0162.
Auxiliary Jack 0165.
15. ENGINE START/STOP Button. SeeIgnition Positions 0236. 16.
Steering Wheel Controls 098.
17. Horn 098.
18. Steering Wheel Adjustment
098 (Out of View).
19. Cruise Control 0256.
Adaptive Cruise Control 0258
(If Equipped).
Heated Steering Wheel 098 (If
Equipped).
Forward Collision Alert (FCA)
System 0278 (If Equipped).
20. Head-Up Display (HUD) 0130
(If Equipped).
21. Hood Release. See Hood
0 306.
22. Exterior Lamp Controls 0143.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
98 Instruments and Controls
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See
Steering Wheel
Controls 0154.
Heated Steering Wheel
(:If equipped, press to turn on or
off. A light near the button displays
when the feature is turned on. The steering wheel takes about
three minutes to start heating.
Horn
Pressaon the steering wheel pad
to sound the horn.
Windshield Wiper/Washer
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
102 Instruments and Controls
Clock
Set the time and date using the
infotainment system. See "Time /
Date" underSettings0195.
Power Outlets
Power Outlets 12-Volt Direct
Current
The vehicle has 12-volt outlets that
can be used to plug in electrical
equipment, such as a cell phone or
MP3 player.
{Warning
Power is always supplied to the
rear cargo power outlet. Do not
leave electrical equipment
plugged in when the vehicle is not
in use because the vehicle could
catch fire and cause injury or
death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the ignition is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
15 amp rating.
Certain accessory plugs may not be
compatible with the accessory
power outlet and could overload
vehicle and adapter fuses. If a
problem is experienced, see your
dealer. When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0302.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110V/120V
Alternating Current
If equipped with this power outlet, it
can be used to plug in electrical
equipment that uses a maximum
limit of 150 watts.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
104 Instruments and Controls
charging when the vehicle is in RAP.
SeeRetained Accessory Power
(RAP) 0244.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may
not charge if there are any
objects on the charging pad.
2. Place the smartphone face up on the charging pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce the charging performance. See
your dealer for additional
information.
3. A green
$will appear on theV
on the infotainment display.
This indicates that the
smartphone is properly
positioned and charging. If a
smartphone is placed on the
charging pad and
$does not
display, remove the
smartphone from the pad, turn
it 180 degrees, and wait
three seconds before placing/
aligning the smartphone on the
pad again.
The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Instruments and Controls 135
.Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX
KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System and Apps features and
functions, see Settings in
infotainment system.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page on the
infotainment display.
2. Touch the desired category to display a list of available
options.
3. Touch to select the desired feature setting.
4. Touch
9or l to turn off or on a
feature.
5. Touch X to go to the top level of the Settings menu.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Instruments and Controls 139
Remote Door Unlock
This setting specifies whether all
doors, or just the driver door, unlock
when pressing
Kon the RKE
transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Heat Seats
This setting automatically turns on
the heated seats when using the
remote start function on cold days.
Touch Off or On.
Passive Door Unlock
This setting specifies which doors
unlock when using the button on the
driver door handle to unlock the
vehicle.
Touch Off, All Doors or Driver
Door Only.
Passive Door Lock
This setting specifies whether the
vehicle will automatically lock,
or lock and alert you after all the
doors are closed, and you walk away from the vehicle with the RKE
transmitter. See
Remote Keyless
Entry (RKE) System Operation 08.
Touch Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer in Vehicle Alert.
Touch Off or On.
Seating Position
Touch and the following may
display:
. Seat Entry Memory
. Seat Exit Memory
Seat Entry Memory
This feature automatically recalls
the current driver ’s previously stored
1 or 2 button positions when the
ignition is changed from off to on or
ACC/ACCESSORY. See Memory
Seats 045.
Touch Off or On. Seat Exit Memory
This feature automatically recalls
the previously stored exit button
positions when the ignition is
changed from on or ACC/
ACCESSORY to off if the driver
door is open or opened. See
Memory Seats
045.
Touch Off or On.
Teen Driver
See Teen Driver 0201.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch Back to
go back to the previous menu.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
148 Lighting
Interior Lighting
Instrument Panel
Illumination Control
The brightness of the instrument
cluster display, infotainment display
and controls, steering wheel
controls, and all other illuminated
controls, as well as feature status
indicators can be adjusted.
The knob for this feature is on the
instrument panel beside the steering
column.Push the knob in all the way until it
extends out and then turn the knob
clockwise or counterclockwise to
brighten or dim the lights.
Courtesy Lamps
The courtesy lamps come on
automatically when any door is
opened and the dome lamp is in the
door position.
Dome Lamps
The front dome lamp controls are in
the overhead console.
(:
Press to turn the lamps off,
even when a door is open.
H: When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.
': Press to turn on the dome
lamps.
If equipped, the rear dome lamp
controls are in the headliner above
the rear seats.
OFF is normal position and not
pushed.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 151
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 152
Overview . . . . . . . . . . . . . . . . . . . . . 153
Steering Wheel Controls . . . . . . 154
Using the System . . . . . . . . . . . . 155
Software Updates . . . . . . . . . . . . 157
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 157
HD Radio Technology . . . . . . . . 159
Radio Data System (RDS) . . . . 160
Satellite Radio . . . . . . . . . . . . . . . . 160
Radio Reception . . . . . . . . . . . . . . 161
Multi-Band Antenna . . . . . . . . . . 161
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 162
USB Port . . . . . . . . . . . . . . . . . . . . . 162
Auxiliary Jack . . . . . . . . . . . . . . . . 165
Bluetooth Audio . . . . . . . . . . . . . . 165
OnStar System
OnStar System . . . . . . . . . . . . . . . 166
Navigation
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . 171
Navigation Symbols . . . . . . . . . . 172
Destination . . . . . . . . . . . . . . . . . . . 173
OnStar System . . . . . . . . . . . . . . . 179
Global Positioning System (GPS) . . . . . . . . . . . . . . 180
Vehicle Positioning . . . . . . . . . . . 180
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 181
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . 181
Map Data Updates . . . . . . . . . . . 182
Database Coverage Explanations . . . . . . . . . . . . . . . . 182
Voice Recognition
Voice Recognition . . . . . . . . . . . . 182
Phone
Bluetooth (Overview) . . . . . . . . . 189
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . 190
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 194
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . 195
Teen Driver . . . . . . . . . . . . . . . . . . . 201
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 205

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
152 Infotainment System
Introduction
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.The infotainment system has built-in
features intended to help avoid
distraction by disabling some
features when driving. These
features may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
steering wheel controls, and
infotainment display.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers. .
Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0225.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.