navigation update BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 151
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 152
Overview . . . . . . . . . . . . . . . . . . . . . 153
Steering Wheel Controls . . . . . . 154
Using the System . . . . . . . . . . . . 155
Software Updates . . . . . . . . . . . . 157
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 157
HD Radio Technology . . . . . . . . 159
Radio Data System (RDS) . . . . 160
Satellite Radio . . . . . . . . . . . . . . . . 160
Radio Reception . . . . . . . . . . . . . . 161
Multi-Band Antenna . . . . . . . . . . 161
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 162
USB Port . . . . . . . . . . . . . . . . . . . . . 162
Auxiliary Jack . . . . . . . . . . . . . . . . 165
Bluetooth Audio . . . . . . . . . . . . . . 165
OnStar System
OnStar System . . . . . . . . . . . . . . . 166
Navigation
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . 171
Navigation Symbols . . . . . . . . . . 172
Destination . . . . . . . . . . . . . . . . . . . 173
OnStar System . . . . . . . . . . . . . . . 179
Global Positioning System (GPS) . . . . . . . . . . . . . . 180
Vehicle Positioning . . . . . . . . . . . 180
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 181
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . 181
Map Data Updates . . . . . . . . . . . 182
Database Coverage Explanations . . . . . . . . . . . . . . . . 182
Voice Recognition
Voice Recognition . . . . . . . . . . . . 182
Phone
Bluetooth (Overview) . . . . . . . . . 189
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . 190
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 194
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . 195
Teen Driver . . . . . . . . . . . . . . . . . . . 201
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 205

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 167
can be done using the app. To open
the app, touch the OnStar icon on
the Home Page. App updates
require a corresponding service
plan. Features vary by region and
model. Features are subject to
change. For more information, see
my.buick.com/learn or press
Q.
Services
The Services tab displays the
default view for the app. Use this
page to launch the available OnStar
services. Touch a service to open its
display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn
and Advisor Call are the other tiled
options.
Account
The Account tab displays a
snapshot of the account linked with
the vehicle. If there is no such
account, this tab will show all values
as ——. The call advisor call icon
will be active even if there is no
active account. Advisor Call
Selecting Advisor Call is the same
as pressing
Qor calling
1-888-4ONSTAR (1-888-466-7827).
The X option in the upper right
corner of the screen does not end
the call, but returns to the previous
display.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination
to the vehicle or its embedded
navigation system, if equipped.
Select Turn-by-Turn Directions from
the Services tab of the OnStar app
to call an Advisor or select a recent
or favorite destination. Touch the
navigation icons to select home,
address or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the
Navigation application. Touch OK to
go back to the previous menu. An
ABS and Guidance or Navigation
Add-On Plan is required. See
www.onstar.com for a coverage map. Services vary by model. Map
coverage is available in the United
States, Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com/learn.

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Infotainment System 169
To turn off the My Places bubbles,
switch Show My Places on Map
to Off.
If the vehicle’s system is not signed
into a customized profile, the current
location icon uses a generic symbol.
Once signed into a customized
profile, the current location symbol
will show a customized icon. See
Navigation Symbols0172.
Touch the drive To Home or drive To
Work pop-up to start either route.
Only one will show if the vehicle is
already at Home or Work.
Map and Navigation Settings
Touch
Awhile in the map view to
display options. The following may
display: .
3D Heading Up, 2D Heading Up,
2D North
. Show on Map
. Traffic Events (available with
OnStar Connected Navigation)
. Range Projection (available for
Electric Vehicles)
. Settings
. Edit Destination (if a route has
been set)
. Avoid on Route (if a route has
been set)
Touch Settings to view Map and
Navigation Settings. The following
may display:
. Set Up My Places. See “Set Up
My Places” previously in this
section.
. Map Preferences
. Route Preferences
. Navigation Voice Control
. Traffic Preferences
. Alert Preferences
. Manage History .
Predictive Navigation: See
“Predictive Navigation (If
Equipped)” previously in this
section.
. Map Updates
. About
To exit a list, touch
zin the top right
corner to return to the main
map view.
Make sure to set up preferences
before setting a destination and
starting active guidance.
Map Preferences
Touch to choose between basic
map feature configurations:
Map Colors
. Auto –Touch to automatically
change modes based on lighting
conditions.
. Day (Light)
. Night (Dark)

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Infotainment System 175
.Rotate the map.
See Using the System 0155.
Mute
When in active guidance, the audio
prompts while using navigation can
be muted. Touch the speaker icon
on the right side of the upper bar.
A slash will appear on the speaker
to indicate voice guidance is muted.
Active Guidance View
When a destination is chosen and a
navigation session is active, the
navigation system enters into an
Active Guidance View (AGV).
Map Orientation
Touch
Aon the map to access map
orientation settings. Map orientation
is 3D Heading Up by default.
Available settings are:
. 3D Heading Up (Default): 3D
map with the vehicle pointing up.
In this mode, the current location
icon will always head up and the
map will rotate around it. .
2D Heading Up: 2D map with
the vehicle pointing up. In this
mode, the current location icon
will always head up and the map
will rotate around it.
. 2D North Up: 2D map with North
pointing up. In this mode, the
current location icon will shift as
the vehicle turns left and right.
Touch the icon to change the map
type. The icon and label will also
update accordingly.
Depending on the zoom level of the
2D Heading Up and 3D Heading Up
maps, the system may automatically
switch to the 2D North Up map.
When in AGV, the entire route can
be viewed in 2D North Up by
touching the traffic bar. The map will
zoom out and readjust to display the
full route. When in 2D North Up
Route View, the Recenter icon will
appear in the middle of the display.
Touch either the Recenter icon or
the traffic bar again to return to the
previous view, either 2D or 3D. Lane Guidance
The map will display the lane
information for the upcoming
maneuver if it is available.
Junction View
When a vehicle is on the highway
and approaching the exit, an image
displays the lane that the vehicle
must stay in to complete the next
maneuver.
Quick-Turn View
When the vehicle is approaching a
turn with the next turn following in
quick succession, a quick-turn list
appears below the primary turn
indicator. An audio prompt will
announce the quick turn.

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Infotainment System 181
.The vehicle is traveling at high
speed.
. The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
. The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
. The GPS signal is not received.
. A roof carrier is installed on the
vehicle.
. Tire chains are installed on the
vehicle.
. The tires are replaced or worn.
. The tire pressure for the tires is
incorrect.
. This is the first navigation use
after the map data is updated.
. The 12-volt battery has been
disconnected for several days.
. The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint. .
The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps0171.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service, see your dealer.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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182 Infotainment System
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed and the
vehicle has a relevant service plan.
Over-the-Air-Vehicle Map
Updates
If equipped, the infotainment system
can receive map updates over the
air. Map updates occur within a
161 km (100 mi) radius around the
home address on file. This
boundary will adjust over time
based on driving patterns. The
vehicle uses a Cloud-connected
service to receive the date and
downloads it to the system’s
onboard SD card, if equipped.
A data plan or compatible mobile
device hotspot is required. The SD
card is required for navigation
system function.
When a map update is available, a
prompt will appear on the
infotainment display. Once theupdate is accepted, it will download
and run in the background without
interruption any infotainment
functions. The download will carry
over ignition cycles, stopping and
starting where it left off. The
updates can be set to download
automatically.
See www.gmnavdisc.com for details
on ordering, purchasing, and
installing a new or replacement SD
card. Features are subject to
change. For more information on
this feature, see my.buick.com/
learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See
Map Data Updates
0 182.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like
adjusting the volume or seeking up
or down, are audio features that are
easily performed by touching one or
two options, and are not supported
by voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.

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200 Infotainment System
Touch Off or On.
Apps
Touch and the following may
display:
.Update Apps Automatically: This
allows downloaded applications
to be updated automatically.
Touch the controls on the
infotainment display to disable or
enable.
. About Apps: Touch to view the
versions of the apps software.
Audio
Depending on the current audio
source, different options will be
available.
Touch and the following may
display:
. Tone Settings: Touch to adjust
Equalizer, Fade/Balance,
or Sound Mode. See
“Infotainment System Sound
Menu” inAM-FM Radio 0157.
. Auto Volume: This feature
adjusts the volume based on the
vehicle speed. Touch Off, Low, Medium-Low,
Medium, Medium-High, or High.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and the speed.
Touch Off or On.
. Manage Favorites: Touch to
display a list of Audio, Mobile
Devices, and Navigation
favorites.
Favorites can be moved,
renamed, or deleted.
To move, touch and hold the
favorite, and then drag up or
down to rearrange the position.
. Set Number of Audio Favorites:
Touch to select how many
favorites pages can be viewed
from the audio application. The
Auto setting will automatically
adjust this number based on the
number of favorites you have
saved. Touch Auto, 5, 10, 15,
20, 25, 30, 35, or 40. .
RDS: This allows the Radio Data
System (RDS) to be turned on
or off.
Touch the controls on the
infotainment display to disable or
enable.
. HD Radio: This allows HD Radio
reception to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
. Explicit Content Filter: This
setting allows access to explicit
content SiriusXM channels.
Touch Off or On.
. Manage Phones: Select to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Reset Music Index: This allows
the music index to be reset if
you are having difficulty
accessing all of the media
content on your device.
Touch Yes or No.

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OnStar 421
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems. .
Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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424 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0302. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the

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OnStar 425
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other
open source licenses, that is
contained in this product, please
visit http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers, and copyright notices are available for download. This
offer is valid to anyone in receipt of
this information.
*Provided through LG Electronics
INC., who is solely responsible for
provisions of related OSS
compliance.