sat nav BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 151
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 152
Overview . . . . . . . . . . . . . . . . . . . . . 153
Steering Wheel Controls . . . . . . 154
Using the System . . . . . . . . . . . . 155
Software Updates . . . . . . . . . . . . 157
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 157
HD Radio Technology . . . . . . . . 159
Radio Data System (RDS) . . . . 160
Satellite Radio . . . . . . . . . . . . . . . . 160
Radio Reception . . . . . . . . . . . . . . 161
Multi-Band Antenna . . . . . . . . . . 161
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 162
USB Port . . . . . . . . . . . . . . . . . . . . . 162
Auxiliary Jack . . . . . . . . . . . . . . . . 165
Bluetooth Audio . . . . . . . . . . . . . . 165
OnStar System
OnStar System . . . . . . . . . . . . . . . 166
Navigation
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . 171
Navigation Symbols . . . . . . . . . . 172
Destination . . . . . . . . . . . . . . . . . . . 173
OnStar System . . . . . . . . . . . . . . . 179
Global Positioning System (GPS) . . . . . . . . . . . . . . 180
Vehicle Positioning . . . . . . . . . . . 180
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 181
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . 181
Map Data Updates . . . . . . . . . . . 182
Database Coverage Explanations . . . . . . . . . . . . . . . . 182
Voice Recognition
Voice Recognition . . . . . . . . . . . . 182
Phone
Bluetooth (Overview) . . . . . . . . . 189
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . 190
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 194
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . 195
Teen Driver . . . . . . . . . . . . . . . . . . . 201
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 205

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
180 Infotainment System
the first use. To find new locations,
touch OnStar Advisor, Home
Directions, Place Voice Search,
or Address Voice Search.
Lane Guidance
When available, the system will
show the best lane(s) to be in for
the next maneuver.
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
Turn-by-Turn route, and a new route
is requested, the current route in
progress will be canceled.
Global Positioning
System (GPS)
If equipped, the position of the
vehicle is determined by using
satellite signals, various vehicle
signals, and map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the
vehicle, and/or other circumstances
can affect the navigation system's
ability to determine the accurate
position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
GPS satellites. When the vehicle is
not receiving signals from the
satellites, a symbol appears in the
status bar.
This system might not be available
or interference can occur if any of
the following are true:
.Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
. Satellites are being repaired or
improved. For more information if the GPS is
not functioning properly, see
Problems with Route Guidance
0
181 and
If the System Needs Service 0181.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
.
The road system has changed.
. The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
. The vehicle is traveling on
winding roads or long, straight
roads.
. The vehicle is approaching a tall
building or a large vehicle.
. The surface streets run parallel
to a freeway.
. The vehicle has been transferred
by a vehicle carrier or a ferry.
. The current position calibration
is set incorrectly.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
200 Infotainment System
Touch Off or On.
Apps
Touch and the following may
display:
.Update Apps Automatically: This
allows downloaded applications
to be updated automatically.
Touch the controls on the
infotainment display to disable or
enable.
. About Apps: Touch to view the
versions of the apps software.
Audio
Depending on the current audio
source, different options will be
available.
Touch and the following may
display:
. Tone Settings: Touch to adjust
Equalizer, Fade/Balance,
or Sound Mode. See
“Infotainment System Sound
Menu” inAM-FM Radio 0157.
. Auto Volume: This feature
adjusts the volume based on the
vehicle speed. Touch Off, Low, Medium-Low,
Medium, Medium-High, or High.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and the speed.
Touch Off or On.
. Manage Favorites: Touch to
display a list of Audio, Mobile
Devices, and Navigation
favorites.
Favorites can be moved,
renamed, or deleted.
To move, touch and hold the
favorite, and then drag up or
down to rearrange the position.
. Set Number of Audio Favorites:
Touch to select how many
favorites pages can be viewed
from the audio application. The
Auto setting will automatically
adjust this number based on the
number of favorites you have
saved. Touch Auto, 5, 10, 15,
20, 25, 30, 35, or 40. .
RDS: This allows the Radio Data
System (RDS) to be turned on
or off.
Touch the controls on the
infotainment display to disable or
enable.
. HD Radio: This allows HD Radio
reception to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
. Explicit Content Filter: This
setting allows access to explicit
content SiriusXM channels.
Touch Off or On.
. Manage Phones: Select to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Reset Music Index: This allows
the music index to be reset if
you are having difficulty
accessing all of the media
content on your device.
Touch Yes or No.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 211
(a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles
capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or
similar applications; or (b) with, or in
communication with, including
without limitation, cellular phones,
palmtop and handheld computers,
pagers, and personal digital
assistants or PDAs.
Warning
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used, and
the nature of collecting
comprehensive geographic data,
any of which may lead to incorrect
results.
No Warranty
This Data is provided to you“as is,”
and you agree to use it at your own
risk. HERE and its licensors (and
their licensors and suppliers) make
no guarantees, representations, or warranties of any kind, express or
implied, arising by law or otherwise,
including but not limited to, content,
quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use
or results to be obtained from this
Data, or that the Data or server will
be uninterrupted or error free.
Disclaimer of Warranty
THE DATABASE IS PROVIDED ON
AN
“AS IS” AND“WITH ALL
FAULTS BASIS” AND HARMAN
(AND THEIR LICENSORS AND
SUPPLIERS) EXPRESSLY
DISCLAIM ALL OTHER
WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF
NON-INFRINGEMENT,
MERCHANTABILITY,
SATISFACTORY QUALITY,
ACCURACY, TITLE AND FITNESS
FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN ADVICE
OR INFORMATION PROVIDED BY
HARMAN (OR ANY OF THEIR
LICENSORS, AGENTS, EMPLOYEES, OR THIRD PARTY
PROVIDERS) SHALL CREATE A
WARRANTY, AND YOU ARE NOT
ENTITLED TO RELY ON ANY
SUCH ADVICE OR INFORMATION.
THIS DISCLAIMER OF
WARRANTIES IS AN ESSENTIAL
CONDITION OF THIS
AGREEMENT.
Disclaimer of Liability
HERE AND ITS LICENSORS
(INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE
LIABLE TO YOU IN RESPECT OF
ANY CLAIM, DEMAND OR
ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE
CLAIM, DEMAND OR ACTION
ALLEGING ANY LOSS, INJURY
OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT
FROM THE USE OR POSSESSION
OF THIS DATA; OR FOR ANY
LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR
ANY OTHER DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
226 Driving and Operating
.Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts052. .
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
(Continued)
Warning (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
282 Driving and Operating
{Warning
AEB may automatically brake the
vehicle suddenly in situations
where it is unexpected and
undesired. It could respond to a
turning vehicle ahead, guardrails,
signs, and other non-moving
objects. To override AEB, firmly
press the accelerator pedal, if it is
safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake
pedal is applied quickly by providing
a boost to braking based on the
speed of approach and distance to
a vehicle ahead.
Minor brake pedal pulsations or
pedal movement during this time is
normal and the brake pedal should
continue to be applied as needed.
IBA will automatically disengage
only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
AEB and IBA can be disabled
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0135.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert, or if the
vehicle has ACC to Off, when
towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean. .
Heavy rain or snow is interfering
with object detection.
. There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The AEB system does not need
service.
Front Pedestrian Braking
(FPB) System
If equipped, the FPB system may
help avoid or reduce the harm
caused by front-end crashes with
nearby pedestrians when driving in
a forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected ahead. When
approaching a detected pedestrian
too quickly, FPB provides a red
flashing alert on the windshield and
rapidly beeps. FPB can provide a
boost to braking or automatically
brake the vehicle. This system
includes Intelligent Brake Assist
(IBA), and the Automatic
Emergency Braking (AEB) system

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
420 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 420
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 421
Security . . . . . . . . . . . . . . . . . . . . . . 422
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 422
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
424 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0302. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 431
Carbon MonoxideEngine Exhaust . . . . . . . . . . . . . . . 246
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 230
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Management System . . . . . . . . . . . 95
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 94
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 93
Chains, Tire . . . . . . . . . . . . . . . . . . . . 364
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 103
Charging System Light . . . . . . . . . 115
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Child Restraints Infants and Young Children . . . . . 74
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 80
Older Children . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . 86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . 77
Circuit Breakers . . . . . . . . . . . . . . . . 338
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 379
Interior Care . . . . . . . . . . . . . . . . . . 383 Climate Control Systems . . . . . . . 216
Air Conditioning . . . . . . . . . . . . . . 216
Dual Automatic . . . . . . . . . . . . . . . 218
Heating . . . . . . . . . . . . . . . . . . . . . . . 216
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cluster, Instrument . . . . . . . . . . . . . 107
Collision Damage Repair . . . . . . . 413
Compact Spare Tire . . . . . . . . . . . . 371
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . 101
Connected Services
Connections . . . . . . . . . . . . . . . . . . 427
Diagnostics . . . . . . . . . . . . . . . . . . . 428
Navigation . . . . . . . . . . . . . . . . . . . . 426
Connections
Connected Services . . . . . . . . . . 427
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 254
Control of a Vehicle . . . . . . . . . . . . . 226
Controls
Steering Wheel . . . . . . . . . . . . . . . 154
Convenience Net . . . . . . . . . . . . . . . . 95
Convex Mirrors . . . . . . . . . . . . . . . . . . 30
Coolant Engine Temperature Gauge . . .112
Cooling . . . . . . . . . . . . . . . . . . . . 216, 218 Cooling System . . . . . . . . . . . . . . . . . 317
Courtesy Lamps . . . . . . . . . . . . . . . . 148
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 412
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Coverage Explanations . . . . . . . . . 182
Covers
Rear Compartment/StoragePanel . . . . . . . . . . . . . . . . . . . . . . . . . 93
Winter . . . . . . . . . . . . . . . . . . . . . . . . 240
Cruise Control . . . . . . . . . . . . . . . . . . 256 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . 258
Cupholders . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . 409 Offices . . . . . . . . . . . . . . . . . . . . . . . . 408
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 409
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 415
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 406
Cybersecurity . . . . . . . . . . . . . . . . . . . 418