maintenance schedule BUICK ENCORE GX 2021 Owner's Guide

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
334 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Customer Information 341
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Buick encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail Buick,
the letter should be addressed to:
United States and Puerto Rico
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-252-1112
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Buick has TTY
equipment available at its Customer
Assistance Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Buick Owner Center (U.S.)
my.buick.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0335.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
346 Customer Information
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 054.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
364 Index
Lumbar Adjustment (cont'd)Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 323 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 97
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . . 153
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Media Avoiding Untrusted Devices . . . . . . . . . . . . . 137
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mirrors Automatic Dimming Rearview . . . . . . . . . . 27
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Mirrors (cont'd)
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 27
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . .27
Monitor System, Tire Pressure . . . . . . . . . . . 293
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . 136
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 355
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . . 141
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . .145
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . 80
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 196
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Engine Oil Life System . . . . . . . . . . . . . . . . . 260
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 102
Older Children, Restraints . . . . . . . . . . . . . . . . . 60
Online Owner Center . . . . . . . . . . . . . . . . . . . . .341 OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Additional Information . . . . . . . . . . . . 351
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar System . . . . . . . . . . . . . . . . . . . . . . 140, 151
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 266
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 204
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Over Things That Burn . . . . . . . . . . . . . . . . . 204
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 224
Passenger Airbag Status Indicator . . . . . . . . . 96
Passenger Compartment Air Filter . . . . . . . .185