manual radio set BUICK ENCORE GX 2021 Owner's Guide

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
348 Customer Information
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-200-28425 or
800-466-0818.In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect thisinformation to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
352 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0347.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
OnStar 353
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0249. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
366 Index
Roadside Assistance Program . . . . . . . . . . . . 342
RoofSunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . 80
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Routing, Engine Drive Belt . . . . . . . . . . . . . . . 338
Running the Vehicle While Parked . . . . . . . 205
S
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 347
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 348
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 347
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety System Check . . . . . . . . . . . . . . . . . . . . . 49
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Scheduling Appointments . . . . . . . . . . . . . . . . 343
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
How to Wear Seat Belts Properly . . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 46
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing after a Crash . . . . . . . . . . . . . . . . . 50
Use During Pregnancy . . . . . . . . . . . . . . . . . . 48
Seats
Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 35
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . . 41 Seats (cont'd)
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 33
Heated Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lumbar Adjustment, Front . . . . . . . . . . . . . . 36
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Adjustment, Front . . . . . . . . . . . . . . . 35
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 36
Securing Child Restraints . . . . . . . . . . . . . . . 73, 74
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185 Accessories and Modifications . . . . . . . . . 252
Climate Control System . . . . . . . . . . . . . . . . 180
Doing Your Own Work . . . . . . . . . . . . . . . . . 253
Maintenance Records . . . . . . . . . . . . . . . . . . 334
Maintenance, General Information . . . . . 322
Parts Identification . . . . . . . . . . . . . . . . . . . . . 335
Scheduling Appointments . . . . . . . . . . . . . . 343
Service Electric Parking Brake Light . . . . . . . 99
Services Special Application . . . . . . . . . . . . . . . . . . . . . 328
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . . 153
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 59
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Shift Lock Control Function Check,
Automatic Transmission . . . . . . . . . . . . . . . . 272
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 235
Sidemarker Bulb Replacement . . . . . . . . . . . . . . . . . 277, 280
Signals, Turn and Lane-Change . . . . . . . . . . . .124
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . 133
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Special Application Services . . . . . . . . . . . . . . 328
Specifications and Capacities . . . . . . . . . . . . . 336
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . . 13
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 198
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 83
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 83
Steering Wheel Controls . . . . . . . . . . . . . . . . . 130
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 198
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . . . . . . 277, 280