replace BUICK ENCORE GX 2021 Owner's Guide

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Infotainment System 153
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. SeeMaps
0 144.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is updated periodically, provided that the map
information has changed and the vehicle has
a relevant service plan.
Over-the-Air-Vehicle Map Updates
If equipped, the infotainment system can
receive map updates over the air. Map
updates occur within a 161 km (100 mi)
radius around the home address on file. This
boundary will adjust over time based on
driving patterns. The vehicle uses a
Cloud-connected service to receive the date
and downloads it to the system’s onboard
SD card, if equipped. A data plan or
compatible mobile device hotspot is
required. The SD card is required for
navigation system function.
When a map update is available, a prompt
will appear on the infotainment display.
Once the update is accepted, it will
download and run in the background
without interruption any infotainment
functions. The download will carry over
ignition cycles, stopping and starting where
it left off. The updates can be set to
download automatically.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.buick.com/learn.Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. See
Map Data
Updates 0153.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Infotainment System 163
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Climate Controls 185
.Move slider knobs away from the
occupant for shut off closing.
Operation Tips
.Clear away any ice, snow, or leaves from
air inlets at the base of the windshield
that could block the flow of air into the
vehicle.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle, which may
improve long term system performance.
.Keep the path under the front seats clear
of objects to help circulate the air inside
of the vehicle more effectively.
.Use of non-GM approved hood deflectors
can adversely affect the performance of
the system. Check with your dealer
before adding equipment to the outside
of the vehicle.
.Do not attach any devices to the air vent
slats. This restricts airflow and may cause
damage to the air vents.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
(Continued)
Caution (Continued)
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Maintenance
Passenger Compartment Air Filter
The filter reduces dust, pollen, and other
airborne irritants from outside air that is
pulled into the vehicle. The filter should be
replaced as part of routine scheduled
maintenance.
SeeMaintenance Schedule 0323.
See your dealer regarding replacement of
the filter.
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation.
During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. See
Maintenance Schedule
0 323.
Caution
Damage caused by improper refrigerant
usage could lead to costly repairs and
may not be covered by the vehicle
warranty. Refrigerant systems should
only be serviced by qualified personnel.
Always use the correct refrigerant.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 187
Driving Information
Driver Behavior
Driving is an important responsibility. Driver
behavior, the driving environment, and the
vehicle's design all affect how well a vehicle
performs.
Being aware of these factors can help in
understanding how the vehicle handles and
what can be done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced or
prevented by the use of seat belts. In a
rollover crash, an unbelted person is
significantly more likely to die than a
person wearing a seat belt. In addition,
avoiding excessive speed, sudden or abrupt
turns, and drunken or aggressive driving can
help make trips safer and avoid the
possibility of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other times
where visibility or traction may be limited,such as on curves, slippery roads, or hilly
terrain. Unfamiliar surroundings can also
have hidden hazards.
Vehicle Design
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
This is because they have a higher ground
clearance and a narrower track or shorter
wheelbase than passenger cars. While these
design characteristics provide the driver with
a better view of the road, these vehicles do
have a higher center of gravity than other
types of vehicles. A utility vehicle does not
handle the same as a vehicle with a lower
center of gravity, like a car, in similar
situations.
Safe driver behavior and understanding of
the environment can help avoid a rollover
crash in any type of vehicle, including utility
vehicles.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible.
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.On AWD vehicles, see
All-Wheel Drive
0 207.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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196 Driving and Operating
front and rear axles, weigh the vehicle at a
weigh station. Your dealer can help with
this. Be sure to spread the load equally on
both sides of the centerline.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
{Warning
Things inside the vehicle can strike and
injure people in a sudden stop or turn,
or in a crash.
.Put things in the cargo area of the
vehicle. In the cargo area, put them as
far forward as possible. Try to spread
the weight evenly.
.Never stack heavier things, like
suitcases, inside the vehicle so that
some of them are above the tops of
the seats.
.Do not leave an unsecured child
restraint in the vehicle.
.Secure loose items in the vehicle.(Continued)
Warning (Continued)
.Do not leave a seat folded down
unless needed.
Starting and Operating
New Vehicle Break-In
Caution
The vehicle does not need an elaborate
break-in. But it will perform better in the
long run if you follow these guidelines:
.Do not drive at any one constant
speed, fast or slow, for the first
800 km (500 mi). Do not make
full-throttle starts. Avoid downshifting
to brake or slow the vehicle.
.Avoid making hard stops for the first
300 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
Following break-in, engine speed and load
can be gradually increased.
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to
the Keyless Access system. See Remote
Keyless Entry (RKE) System Operation 07.
Stopping the Engine/Off (No Indicator
Lights)
When the vehicle is stopped, press ENGINE
START/STOP once to turn the engine off.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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202 Driving and Operating
Engine Heater
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport.
Property damage or personal injury may
result. Always park the vehicle in a clear
open area away from buildings or
structures.
The engine heater, if available, can help in
cold weather conditions at or below −18 °C
(0 °F) for easier starting and better fuel
economy during engine warm-up. Plug in
the engine heater at least four hours before starting the vehicle. An internal thermostat
in the plug end of the cord will prevent
engine coolant heater operation at
temperatures above
−18 °C (0 °F).
To Use the Engine Heater 1. Turn off the engine.
2. Remove the heater cord from the rear compartment.
3. Check the heater cord for damage. If it is damaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
4. Plug the cord into the receptacle in the front fascia.
5. Plug the other end of the cord into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
(Continued)
Warning (Continued)
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
208 Driving and Operating
Press the AWD button on the center console
to activate the system. The AWD light will
flash briefly while the system is engaging
and stay lit to indicate AWD is active. Press
the button again to disable the system. The
light will flash briefly while the system
disables and then stay off.
The AWD Mode will stay selected until the
mode is changed.
When operated in two-wheel drive, the
vehicle will deliver power to the front
wheels only and may provide better fuel
economy.
When using a compact spare tire on an
AWD vehicle, the system automatically
detects the compact spare and reduces AWDperformance to protect the system. To
restore full AWD operation and prevent
excessive wear on the system, replace the
compact spare with a full-size tire as soon as
possible. See
Compact Spare Tire 0308.
Brakes
Electric Brake Boost
Vehicles equipped with electric brake boost
have hydraulic brake circuits that are
electronically controlled when the brake
pedal is applied during normal operation.
The system performs routine tests and turns
off within a few minutes after the vehicle is
turned off. Noise may be heard during this
time. If the brake pedal is pressed during
the tests or when the electric brake boost
system is off, a noticeable change in pedal
force and travel may be felt. This is normal.
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
If there is a problem with ABS, this warning
light stays on. See Antilock Brake System
(ABS) Warning Light 099.
ABS does not change the time needed to
get a foot on the brake pedal and does not
always decrease stopping distance. If you
get too close to the vehicle ahead, there will
not be enough time to apply the brakes if
that vehicle suddenly slows or stops. Always
leave enough room ahead to stop, even
with ABS.
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing and feeling ABS
operate is normal.
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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210 Driving and Operating
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0241.
Automatic EPB Release
The EPB will automatically release if the
vehicle is running, placed into gear, and an
attempt is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving
0 188.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to
accelerator pedal apply. The brakes release
when the accelerator pedal is applied. HSA
brake hold duration may be selectable.
Standard Hold automatically releases the
brakes after a few seconds. Extended Hold
applies the Electric Parking Brake if the
accelerator pedal is not applied within a few
minutes. If hold duration is selectable, see "Extended Hill Start Assist" in
Vehicle
Personalization 0114. The brakes may also
release under other conditions. Do not rely
on HSA to hold the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC), an electronic stability control
system. These systems help limit wheel slip
and assist the driver in maintaining control,
especially on slippery road conditions.
TCS activates if it senses that any of the
drive wheels are spinning or beginning to
lose traction. When this happens, TCS
applies the brakes to the spinning wheels
and reduces engine power to limit
wheel spin.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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222 Driving and Operating
Driving in Narrow Lanes
Vehicles in adjacent traffic lanes or roadside
objects may be incorrectly detected when
located along the roadway.
Do Not Use ACC on Hills and When
Towing a Trailer
Do not use ACC when driving on steep hills
or when towing a trailer. ACC will not detect
a vehicle in the lane while driving on steep
hills.
Disengaging ACC
There are three ways to disengage ACC:
.Step lightly on the brake pedal.
.Press*.
.Press5.
Erasing Speed Memory
The ACC set speed is erased from memory if
5is pressed or if the ignition is turned off.
Weather Conditions Affecting ACC
If the interior temperature is extremely
high, the instrument cluster may indicate
that ACC is temporarily unavailable. This can
be caused by extreme hot weather
conditions with direct sunlight on the front
camera. ACC will return to normal operation
once the cabin temperature is lower.
Conditions that are associated with low
visibility, such as fog, rain, snow, or road
spray, may limit ACC performance. Water
droplets from rain or snow that remain on
the windshield may also limit ACC’s ability
to detect objects.
{Warning
Camera visibility may be limited and the
ACC system may not work properly if the
windshield is not clear. Do not use ACC if
moisture is present on the inside of the
windshield or the windshield washer is
used in cold weather. Turn on the front
defroster and make sure the windshield is(Continued)
Warning (Continued)
clear before using ACC. Before driving,
check that the windshield wipers are in
good condition and replace them if worn.
Lighting Conditions Affecting ACC
The ACC front camera can be affected by
poor lighting conditions, and ACC may have
limited performance when:
.There are changes in brightness, such as
entering and exiting tunnels, bridges, and
overpasses.
.Low sun angles cause the camera to not
detect objects, or it is more difficult to
detect objects in the same traffic lane.
.Lighting is poor in the evening or early
morning
.There are multiple changes in brightness
or shadows along the vehicle roadway.
.In a tunnel without the headlamps on,
or in a tunnel when there is a vehicle in
front that does not have its taillamps on.
.Subjected to strong light from opposing
lane traffic in the front of the vehicle,
such as high-beam headlamps from
oncoming traffic.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 223
Accessory Installations and Vehicle
Modifications
Do not install or place any object around
the front camera windshield area that would
obstruct the front camera view.
Do not install objects on top of the vehicle
that overhang and obstruct the front
camera, such as a canoe, kayak, or other
items that can be transported on a roof rack
system. SeeRoof Rack System 080.
Do not modify the hood, headlamps, or fog
lamps, as this may limit the camera’s ability
to detect an object.
Cleaning the Sensing System
The camera sensor on the windshield behind
the rearview mirror can become blocked by
snow, ice, dirt, mud, or debris. This area
needs to be cleaned for ACC to operate
properly.
The vehicle headlamps may need to be
cleaned due to dirt, snow, or ice. Objects
that are not illuminated correctly may be
difficult to detect. If ACC will not operate, regular cruise control
may be available. See
“Switching Between
ACC and Regular Cruise Control” in this
section. Always consider driving conditions
before using either cruise control system.
For cleaning instructions, see “Washing the
Vehicle” underExterior Care 0314.
Driver Assistance Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or feel alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. See Defensive Driving 0188.
Under many conditions, these systems
will not: (Continued)
Warning (Continued)
.Detect children, pedestrians, bicyclists,
or animals.
.Detect vehicles or objects outside the
area monitored by the system.
.Work at all driving speeds.
.Warn you or provide you with enough
time to avoid a crash.
.Work under poor visibility or bad
weather conditions.
.Work if the detection sensor is not
cleaned or is covered by ice, snow,
mud, or dirt.
.Work if the detection sensor is
covered up, such as with a sticker,
magnet, or metal plate.
.Work if the area surrounding the
detection sensor is damaged or not
properly repaired.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.