infotainment BUICK ENCORE GX 2021 Repair Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Infotainment System 179
contained on the original; and (2) not to
export the Product or the Software in
contravention of applicable export
control laws.
EXCEPT TO THE EXTENT OTHERWISE
REQUIRED BY APPLICABLE LAW, QSSC AND
ITS LICENSORS PROVIDE THE SOFTWARE ON
AN "AS IS" BASIS, WITHOUT WARRANTIES OR
CONDITIONS OF ANY KIND, EITHER EXPRESS
OR IMPLIED INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES OR
CONDITIONS OF TITLE, NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. ANY WARRANTIES OR
OTHER PROVISIONS OFFERED BY THE
MANUFACTURER OR ITS DISTRIBUTOR(S)
THAT DIFFER FROM THIS LICENSE ARE
OFFERED BY THE MANUFACTURER OR ITS
DISTRIBUTOR(S) ALONE AND NOT BY QSSC,
ITS AFFILIATES OR THEIR LICENSORS. YOU
ASSUME ANY RISKS ASSOCIATED WITH YOUR
USE OF THE SOFTWARE UNDER THIS LICENSE.
EXCEPT TO THE EXTENT OTHERWISE
REQUIRED BY APPLICABLE LAW (SUCH AS IN
THE CASE OF DELIBERATE OR GROSSLY
NEGLIGENT ACTS), IN NO EVENT SHALL QSSC,
ITS AFFILIATES OR THEIR LICENSORS BE
LIABLE TO YOU UNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING NEGLIGENCE),CONTRACT OR OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS A RESULT OF
THIS LICENSE OR OUT OF THE USE OR
INABILITY TO USE THE PRODUCT (INCLUDING
BUT NOT LIMITED TO DAMAGES FOR LOSS
OF GOODWILL, WORK STOPPAGE, PRODUCT
FAILURE OR MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES OR LOSSES),
EVEN IF QSSC, ITS AFFILIATES OR THEIR
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
WMA
This product is protected by certain
intellectual property rights of Microsoft. Use
or distribution of such technology outside of
this product is prohibited without a license
from Microsoft.
For more information on the Software,
including any open source software license
terms (and available source code) as well as
copyright attributions applicable to the
Runtime Configuration indicated above,
please contact the Manufacturer or contact
QSSC at 175 Terence Matthews Crescent,
Kanata, Ontario, Canada K2M 1W8
([email protected]).
Linotype
Helvetica is a trademark of Linotype Corp.
registered in the U.S. Patent and Trademark
Office and may be registered in certain
other jurisdictions in the name of Linotype
Corp. or its licensee Linotype GmbH.
Usage in text form of each of the Licensed
Trademarks is:
The trademark attribution requirements for
the Licensed Trademarks may be viewed at
http://www.linotype.com/2061-19414/
trademarks.html.
END USER NOTICE
The marks of companies displayed by this
product to indicate business locations are
the marks of their respective owners. The
use of such marks in this product does not
imply any sponsorship, approval,
or endorsement by such companies of this
product.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Climate Controls 183
2. Set the temperature, allow the systemtime to stabilize, and adjust the
temperature as needed.
Driver and Passenger Temperature Control :
The temperature can be adjusted separately
for the driver and the passenger. Turn the
knob clockwise or counterclockwise to
increase or decrease the temperature.
SYNC : Press to link all climate zone settings
to the driver setting. The SYNC indicator
light will turn on. When the passenger
settings are adjusted, the SYNC indicator
light turns off.
Manual Operation
In addition to the controls on the center
stack; the fan, air delivery mode,
temperature, and other climate settings can
be controlled by touching CLIMATE on the
infotainment Home Page or the climate
button in the application tray.
ON/OFF : Press to turn the fan off or on.
When off, no air will flow into the vehicle.
Turning the fan on, pressing any other
button, or turning a knob will turn the
system back on using the current setting.
9: Press to increase or decrease the fan
speed. The fan speed setting appears on the
main display. Pressing either button cancels
automatic fan control and the fan is
controlled manually. Press AUTO to return
to automatic operation.
Air Delivery Mode Controls : Press any
combination of
z,Y, or6to change the
direction of the airflow. The indicator light
in the button will turn on. The current mode
appears in the display screen.
Pressing any of the three buttons cancels
automatic air delivery control and the
direction of the airflow is controlled
manually. Press AUTO to return to
automatic operation.
To change the current mode, select one or
more of the following:
z: Clears the windows of fog or moisture.
Air is directed to the windshield.
Y: Air is directed to the instrument panel
outlets.
6: Air is directed to the floor outlets.
0MAX : Air is directed to the windshield
and the fan runs at a higher speed. Fog or
frost is cleared from the windshield more quickly. When the button is pressed again,
the system returns to the previous mode
setting.
For best results, clear all snow and ice from
the windshield before defrosting.
A/C :
Press to turn the air conditioning
system on or off. If the climate control
system is turned off or the outside
temperature falls below freezing, the air
conditioner will not run.
Pressing this button cancels automatic air
conditioning and turns off the air
conditioner. Press AUTO to return to
automatic operation and the air conditioner
runs automatically as needed. When the
indicator light is on, the air conditioner runs
automatically to cool the air inside the
vehicle or to dry the air needed to defog
the windshield faster.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle or
to reduce the entry of outside air and odors.
Auto Defog : The climate control system
may have a sensor to automatically detect
high humidity inside the vehicle. When high
humidity is detected, the climate control
system may adjust to outside air supply and

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
188 Driving and Operating
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 043.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Driving and Operating 203
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.(Continued)
Warning (Continued)
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. If you are
pulling a trailer, seeDriving
Characteristics and Towing Tips 0241
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 209
2. Hold the button on the shift lever and push the lever toward the front of the
vehicle into P (Park).
3. Turn the ignition off.
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and shift to
P (Park). SeeShifting Into Park 0203.
If you are towing a trailer, see Driving
Characteristics and Towing Tips 0241.
If you have to leave the vehicle with the
engine running, the vehicle must be in
P (Park) and the parking brake set.
Release the button and check that the shift
lever cannot be moved out of P (Park).
Torque Lock
Torque lock is when the weight of the
vehicle puts too much force on the parking
pawl in the transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not done
properly and then it is difficult to shift out
of P (Park). To prevent torque lock, set the

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
224 Driving and Operating
Audible Alert
Some driver assistance features alert the
driver of obstacles by beeping. To change
the volume of the warning chime, see
“Comfort and Convenience”underVehicle
Personalization 0114.
Cleaning
Depending on vehicle options, keep these
areas of the vehicle clean to ensure the best
driver assistance feature performance. Driver
Information Center (DIC) messages may
display when the systems are unavailable or
blocked.
.Front and rear bumpers and the area
below the bumpers
.Front grille and headlamps
.Front camera lens in the front grille or
near the front emblem
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See
Radio Frequency Statement
0 347.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC),
Rear Park Assist (RPA), Front Park Assist
(FPA), Surround Vision, Front Vision Camera,
and Rear Cross Traffic Alert (RCTA) may help
the driver park or avoid objects. Always
check around the vehicle when parking or
backing.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press any Home or Back on
the infotainment display, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph). Select Front or Rear
Camera to view the front or rear camera

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Driving and Operating 225
views. Select Guidance Lines on the camera
screen to enable or disable the guidance
lines.
1. View Displayed by the Rear VisionCamera
1. View Displayed by the Rear VisionCamera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may display to show
that RPA or RCTA has detected an object.
This triangle changes from amber to red and
increases in size the closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage. Surround Vision
If equipped, Surround Vision shows an
image of the area surrounding the vehicle,
along with the front or rear camera views
on the infotainment display. The front
camera is in the grille or near the front
emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is above the license plate.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen
sooner, press any button on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph).
{Warning
The Surround Vision cameras have blind
spots and will not display all objects near
the corners of the vehicle. Folding outside
mirrors that are out of position may not
display surround view correctly. Always
check around the vehicle when parking or
backing.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
226 Driving and Operating
1. Views Displayed by the SurroundVision Cameras
2. Area Not Shown
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
Camera Views
Touch the camera view buttons along the
bottom of the infotainment display.
Front/Rear Standard View : Displays an
image of the area in front or behind the
vehicle. Touch Front/Rear Standard View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
If equipped, the front view camera also
displays when the Park Assist system
detects an object within 30 cm (12 in). Front/Rear Junction View :
Displays a front
or rear cross traffic view that shows objects
directly to the left and right of the front or
back of the vehicle. Touch Junction View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
Front/Rear Overhead View : Displays a Front
or Rear Overhead View of the vehicle.
Touching the button will toggle between the
two views.
Side Forward/Rearward View : Displays a
view that shows objects next to the front or
rear sides of the vehicle. Touch Side
Forward/ Rearward View on the
infotainment display when a camera view is
active. Touching the button multiple times
will toggle between forward and rearward
views. Park Assist and RCTA are not available
when Side Forward/Rearward view is active.
Guidance Lines : Displays available
guidelines. The horizontal markings
represent distance from the vehicle.
Top Down View : Displays an image of the
area surrounding the vehicle, along with
other views in the infotainment display. Top

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Driving and Operating 227
Down can be enabled or disabled by
pressing the Top Down View button multiple
times.
Park Assist
With RPA, and if equipped with FPA, as the
vehicle moves at speeds of less than 8 km/h
(5 mph) the sensors on the bumpers may
detect objects up to 2.5 m (8 ft) behind the
vehicle and 1.2 m (4 ft) in front of the
vehicle within a zone 25 cm (10 in) high off
the ground and below bumper level. These
detection distances may be shorter during
warmer or humid weather.
Blocked sensors will not detect objects and
can also cause false detections. Keep the
sensors clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car wash in
freezing temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even(Continued)
Warning (Continued)
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
The instrument cluster may have a Park
Assist display with bars that show “distance
to object” and object location information
for the Park Assist system. As the object
gets closer, more bars light up and the bars
change color from yellow to amber to red.
When an object is first detected in the rear,
one beep will be heard from the rear. When
an object is very close (< 0.6 m (2 ft) in the
vehicle rear, or < 0.3 m (1 ft) in the vehicle
front), five beeps will sound from the front
or rear depending on object location. Beeps
for FPA are higher pitched than for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is shifted into
R (Reverse), RCTA displays a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right depending on the direction of the
detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
Turning the Features On or Off
To turn PA on or off, pressXon the
center console. The indicator light next to
the button comes on when the features are
on and turns off when the features have
been disabled.
RCTA and Rear Park Assist symbols can be
turned on or off through vehicle
personalization. See “Collision/Detection
Systems” underVehicle Personalization
0 114.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
228 Driving and Operating
Turn off RPA when towing a trailer.
Automatic Parking Assist (APA) with
Braking
If equipped, APA searches for and steers the
vehicle into parallel and perpendicular
parking spots. When using APA, you must
still shift gears, while the system applies the
brakes and accelerator. A display and
audible beeps help to guide parking
maneuvers.
Do not use APA when towing a trailer.
{Warning
APA may not detect objects in the
parking space, objects that are soft or
narrow, objects high off the ground such
as flatbed trucks, objects below ground
level such as large potholes, or moving
objects (e.g. pedestrians). Always verify
that the parking space is appropriate for
parking a vehicle. APA does not respond
to changes in the parking space, such as
movement of an adjacent vehicle, or a
person or object entering the parking
space. APA does not detect or avoid(Continued)
Warning (Continued)
traffic that is behind or alongside of the
vehicle. Always be prepared to stop the
vehicle during the parking maneuver.
Press switch
Oon the center console to
enable the system to search for a parking
space that is large enough and within 1.5 m
(5 ft) of the vehicle. The vehicle speed must
be below 30 km/h (18 mph). The system
cannot:
.Detect whether it is a legal parking space.
.Park exactly lined up with the vehicle
next to it if the spot is approached at an
angle or if the parking space is angled.
.Park exactly centered in a spot that is
marked too large.
.Always detect short curbs.
When enabled, APA searches for parallel
parking spaces to the right of the vehicle. To
search for a parking space to the left, turn
on the left turn signal or, if available,
change the side selection in the
infotainment display. To switch the parking mode between
parallel and perpendicular, touch icons on
screen during the search process or,
if available, change the parking mode in the
infotainment display.
After completely passing a large enough
space, an audible beep occurs.
A red stop symbol and a shift to reverse
message are displayed.
If the vehicle is in R (Reverse), but does not
steer into the expected space, this may be
because the system is maneuvering the
vehicle into a previously detected space. The
APA system does not need service.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Customer Information 339
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 339
Customer Assistance Offices . . . . . . . . . . . 341
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Online Owner Center . . . . . . . . . . . . . . . . . . 341
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Roadside Assistance Program . . . . . . . . . . 342
Scheduling Service Appointments . . . . . . 343
Courtesy Transportation Program . . . . . 344
Collision Damage Repair . . . . . . . . . . . . . . . 344
Publication Ordering Information . . . . . . 346
Radio Frequency Statement . . . . . . . . . . . 347
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 347
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 347
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 348
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 348
Event Data Recorders . . . . . . . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Infotainment System . . . . . . . . . . . . . . . . . . 349Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-521-7300. In Canada, contact
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English) or
1-800-263-7854 (French).