System BUICK ENCORE GX 2021 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 1/28/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 33
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Instruments and Controls . . . . . . . . . . . . . . . 82
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Infotainment System . . . . . . . . . . . . . . . . . . . 128
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 180
Driving and Operating . . . . . . . . . . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Customer Information . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects . . . . . . . . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Connected Services . . . . . . . . . . . . . . . . . . . . . 355
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84588301 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0187, Driving
Environment 0187, and Vehicle Design
0 187.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Introduction 3
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
>:Seat Belt Reminders
I:Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/Electronic
Stability Control (ESC)
a: Under Pressure
V: Vehicle Ahead Indicator

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Introduction 5
1.Air Vents 0184.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0124.
IntelliBeam System Button (If Equipped).
See Exterior Lamp Controls 0121.
3. Instrument Cluster 090.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) (Base
Level) 0104 or
Driver Information Center (DIC) (Uplevel)
0 107.
4. Windshield Wiper/Washer 083.
5. Light Sensor. See Automatic Headlamp
System 0123.
Anti-Theft Alarm System. See Vehicle
Alarm System 024.
6. Hazard Warning Flashers 0124.
7. Infotainment Controls. See Overview
0 129.
8. Climate Control Systems 0180.
Dual Automatic Climate Control System
0 182.
Heated Front Seats 040. (If Equipped).
9. Power Outlets 086.
10. Wireless Charging 087 (If Equipped). 11. Auto Stop Disable Switch. See
Stop/Start
System 0198.
All-Wheel Drive Button (If Equipped).
Lane Keep Assist (LKA) 0237 (If
Equipped).
Traction Control/Electronic Stability
Control 0210.
Assistance Systems for Parking or Backing
0 224 (If Equipped).
12. Electric Parking Brake 0209.
13. Shift Lever. See Automatic Transmission
0 205.
14. USB Port 0137.
Auxiliary Jack 0139.
15. ENGINE START/STOP Button. See Ignition
Positions 0196.
16. Steering Wheel Controls 083.
17. Horn 083.
18. Steering Wheel Adjustment 083 (Out
of View).
19. Cruise Control 0212.
Adaptive Cruise Control (Camera) 0214
(If Equipped).
Heated Steering Wheel 083 (If
Equipped). Forward Collision Alert (FCA) System
0
229 (If Equipped).
20. Head-Up Display Controls (HUD) (If Equipped). See Head-Up Display (HUD)
0 109.
21. Hood Release. See Hood0253.
22. Exterior Lamp Controls 0121.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 7
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 13
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 16
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 17
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 24
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 24
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Immobilizer Operation . . . . . . . . . . . . . . . . . . 25
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 26 Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 26
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 27
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 27
Manual Rearview Mirror . . . . . . . . . . . . . . . . 27
Automatic Dimming Rearview Mirror . . . 27
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . 27
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 30
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE) transmitter is
dangerous and children or others could
be seriously injured or killed. They could
operate the power windows or other
controls or make the vehicle move. The
windows will function with the RKE
transmitter in the vehicle, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with an RKE transmitter.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 7
The key inside the Remote Keyless Entry
(RKE) transmitter is used for the driver door.
To remove the key, press the button on the
bottom of the RKE transmitter and pull the
key out. Never pull the key out without
pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
Contact Roadside Assistance if locked out of
the vehicle. SeeRoadside Assistance Program
0 342.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 350.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0347.
If there is a decrease in the Remote Keyless
Entry (RKE) transmitter operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft). See “Keyless
Access Operation” following.
The RKE transmitter functions may work up
to 60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See Remote
Keyless Entry (RKE) System 07.
With Power Liftgate and Remote Start
Shown

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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8 Keys, Doors, and Windows
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. See Vehicle Personalization 0114.
If the driver door is open when
Qis
pressed, and Open Door Anti Lock Out is
enabled through vehicle personalization, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0114. If the passenger door
is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 024.
K:Press to unlock the driver door. Press
unlock again within five seconds to unlock
all doors. The RKE transmitter can be
programmed to unlock all doors on the first
button press. See Vehicle Personalization
0 114. When remotely unlocking the vehicle
at night the back-up lamps will come on for
about 30 seconds to light your approach to
the vehicle. The turn signal indicators may
flash to indicate unlocking. See Vehicle
Personalization 0114.
Pressing
Kwill disarm the theft-deterrent
system. See Vehicle Alarm System 024.
/:Press and releaseQand then
immediately press and hold
/for at least
four seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle Start 013.
7:Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for three seconds to sound the panic
alarm. The horn sounds and the turn signal
lamps flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
b: Press twice quickly to open or close
the liftgate.
Press once to stop the liftgate from moving.
Keyless Access Operation
With the Keyless Access system, you can
lock and unlock the doors and access the
liftgate without removing the RKE
transmitter from your pocket, purse,
briefcase, etc. The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door being
opened. The buttons are on the outside door
handles. Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. See
Vehicle
Personalization 0114.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 038.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the driver
door handle, pressing the lock/unlock button
on the driver door handle will unlock the
driver door. If the lock/unlock button is
pressed again within five seconds, all
passenger doors will unlock.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 9
Driver Shown, Passenger Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been more than five seconds since
the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has opened and all
doors are now closed.
Keyless Unlocking/Locking from Passenger
Doors
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the door
handle, pressing the lock/unlock button on
that door handle will unlock all doors. Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle. Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash twice quickly to
indicate access is enabled.
Passive Locking
The vehicle will lock several seconds after all
doors are closed if the vehicle is off and at
least one RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere with the
RKE transmitter signal, the vehicle may not
detect the RKE transmitter inside the vehicle.
If passive locking is enabled, the doors may
lock with the RKE transmitter inside the
vehicle. Do not leave the RKE transmitter in
an unattended vehicle.
To customize the doors to automatically lock
when exiting the vehicle, see “Remote Lock,
Unlock, Start” underVehicle Personalization
0 114.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 13
To replace the battery:
1. Press the button on the bottom of theRKE transmitter to remove the key.
Never pull the key out without pressing
the button.
2. Insert a flat, thin object and remove theback cover.
3. Lift the battery with a flat object.
4. Remove the battery. 5. Insert the new battery, positive side
toward the back cover. Replace with a
CR2032 or equivalent battery.
6. Push together the transmitter.
7. Insert the key back into the RKE transmitter.
Remote Vehicle Start
The vehicle has a remote starting feature
that starts the engine from outside of the
vehicle.
/:This button is on the RKE transmitter.
Laws in some communities may restrict the
use of remote starters. For example, some
laws may require a person using the remote
start to have the vehicle in view when doing
so. Check local regulations for any
requirements on remote starting of vehicles.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle could run
out of fuel.
The RKE transmitter range may be less while
the vehicle is running.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 07.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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14 Keys, Doors, and Windows
Starting the Engine Using Remote Start
To start the vehicle:1. Press and release
Qon the RKE
transmitter.
2. Immediately after completing Step 1, press and hold
/until the turn signal
lamps flash. If the vehicle's lights cannot
be seen, press and hold
/for at least
four seconds.
When the vehicle starts, the park lamps will
turn on and remain on as long as the
engine is running. The doors will be locked
and the climate control system will operate
automatically if the vehicle has the
automatic system, or at the same setting as
when the vehicle was last turned off.
With an automatic climate control system
and if equipped with heated seats, the
heated seats turn on during colder outside
temperatures and shut off when the ignition
is turned on.
The rear window defogger and heated
mirrors, if equipped, turn on during colder
outside temperatures and turn off when the
ignition is turned on. After entering the vehicle during a remote
start, press the brake and ENGINE START/
STOP with the transmitter in the vehicle to
drive the vehicle.
If the vehicle is left running, it automatically
shuts off after 15 minutes unless a time
extension has been done.Extending Engine Run Time
To extend the engine run time by
15 minutes, repeat Steps 1 and 2 while the
engine is still running. An extension can be
requested 30 seconds after starting. The
engine run time can only be extended if it is
the first remote start since the vehicle has
been driven. Remote start can be extended
one time.
If the remote start procedure is used again
while the engine is still running, 15 minutes
will be added on for a total of 30 minutes.
For example, if
Qand then/are pressed
again while the engine is still running,
15 minutes will be added on for a total of
30 minutes.
A maximum of two remote starts or remote
start with an extension are allowed between
ignition cycles. After the vehicle's engine has been started
two times using the remote start button or
a start with an extension, the ignition must
be turned on and then back off before the
remote start procedure can be used again.
Canceling a Remote Start
To manually shut off a remote start:
.Press and hold/until the lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Conditions in Which the Remote Start
Will Not Work
The vehicle cannot be started using the
remote start feature if the RKE transmitter is
in the vehicle, the hood is open, the vehicle
is not in P (Park), the hazard flashers are on,
the vehicle is on, two remote starts or a
start with an extension have been used,
or there is an emission control system
malfunction.
The engine turns off during a remote start if
the coolant temperature gets too high or if
the oil pressure gets low.