key BUICK ENCORE GX 2022 Service Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Infotainment System 155
There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to
select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control, the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”
The system responds by requesting more
details. For other POIs, say the name of a
category like “Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination outside of the
current country takes more than one
command. The first command is to tell
the system where the navigation will take

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Infotainment System 159
“Redial”:Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g:
Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0133.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
162 Infotainment System
3. Touch the information icon next to theconnected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call. To make a call using the Recents menu:
1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Infotainment System 163
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Ignore on
the infotainment display Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
170 Infotainment System
.Re-sync phone Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. SeeVehicle Personalization
0 116.
Personal
If equipped, this menu allows adjustment of
different user profile settings.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password.
An “unverified user account” pop-up will
display until the account information
verification process has been completed on the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose.
Touch Vehicle Key 1 and/or Vehicle Key 2.
If the Remote Keyless Entry (RKE)
transmitter is lost or stolen, see your dealer.
Security
Touch to have your profile secured with
a PIN.
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the account
password.
Remove Profile
Touch to remove the profile from the
vehicle.
Touch Remove or Cancel.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a registered key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:
1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.
2. Create a Personal Identification Number (PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Register or unregister keys.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Infotainment System 171
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key you wish to register in
the transmitter pocket. The key does not
need to be the one that started the
vehicle. See Remote Keyless Entry (RKE)
System Operation 07for transmitter
pocket location. 6. From the Teen Driver menu, touch
Setup Keys..If the transmitter key has not
previously been registered, the option
to add the key displays. Touch Setup
and a confirmation message displays.
Teen Driver restrictions will be
applied whenever this key is used to
operate the vehicle.
.If the transmitter key has already
been registered, the option to
remove the key displays. If Remove is
touched, the transmitter key is no
longer registered. A confirmation
message displays, and Teen Driver
restrictions will not be applied if this
transmitter key is used to operate
the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will
recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system: 1. Start the engine. 2. For automatic transmissions, the vehicle
must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Touch Setup Keys. The system displays instructions for registering or
unregistering a key. A confirmation
message displays.
Manage Settings
Audio Volume Limit : Allows the audio
volume limit to be turned on or off. Touch
Set Audio Volume Limit to choose the
maximum allowable audio volume level.
Set Audio Volume Limit : Allows a
maximum radio volume to be set. Use the
arrows to choose the maximum allowable
level for the audio volume.
Teen Driver Speed Limiter : Limits the
maximum speed of the vehicle. When the
speed limiter is turned on and the vehicle is
started with a Teen Driver key, the DIC
displays a message that the top speed is
limited.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
172 Infotainment System
On certain vehicles, when the Speed Limiter
is turned ON, the vehicle’s maximum
acceleration will be limited. The DIC will
display a message that the acceleration is
limited.
Teen Driver Speed Warning :Allows the
speed warning to be turned on or off. Touch
Set Teen Driver Speed Warning to set the
warning speed.
Set Teen Driver Speed Warning : Displays a
warning in the DIC when exceeding a
selectable speed. Choose the desired speed
warning level. The speed warning does not
limit the speed of the vehicle.
SiriusXM Explicit Content Filter (if
equipped) : Allows the SiriusXM Explicit
Content Filter to be turned ON or OFF.
When ON, the teen driver will not be able
to listen to SiriusXM stations that contain
explicit content, and the Explicit Content
Filter selection in the Audio Settings will be
unavailable for change.
When Teen Driver is Active:
.The radio will mute when the driver seat
belt, and in some vehicles the front
passenger seat belt, is not buckled. The
audio from any device paired to the
vehicle will also be muted.
.If an object, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, is on the front passenger seat, it
could cause the radio to mute. If this
happens, remove the object from the
seat. See Passenger Sensing System 057.
.Some safety systems, such as Forward
Collision Alert, if equipped, cannot be
turned off. They may include: Park Assist,
Side Blind Zone Alert, Lane Change Alert,
Rear Cross Traffic Alert, Forward Collision
Alert, Automatic Emergency Braking,
Pedestrian Braking, Lane Departure
Warning, Lane Keep Assist, Daytime
Running Lamps/Automatic Light Control,
Traction Control, Stability Control, and
Antilock Brakes.
.The gap setting for the Forward Collision
Alert and Adaptive Cruise Control,
if equipped, cannot be changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the feature may be grayed out or
removed from the infotainment menu,
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
.Wide Open Throttle –the number of
times the accelerator pedal was pressed
nearly all the way down.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Infotainment System 173
.Forward Collision Alerts (if equipped)–
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped) –the
number of times the driver was alerted
for following a vehicle ahead too closely. Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64,374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear All Teen Keys and PIN from
the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0353.
"Made for iPod," and "Made for iPhone,"
mean that an electronic accessory has been
designed to connect specifically to iPod or
iPhone, respectively, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPod or iPhone may affect
wireless performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
200 Driving and Operating
Caution (Continued)
.Do not tow a trailer during break-in.
SeeTrailer Towing 0249 for the
trailer towing capabilities of the
vehicle and more information.
Following break-in, engine speed and load
can be gradually increased.
On new vehicles, the various mechanical and
electrical systems experience a “break-in”
period during the first 6,400 km
(4,000 miles) of routine driving. As the
vehicle is driven, the mechanical systems
adjust to provide optimal fuel economy and
transmission shift performance.
Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle’s battery
to achieve the best operation of the vehicle,
including fuel economy and the Stop/Start
System. See Stop/Start System 0202.
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to
the Keyless Access system. See Remote
Keyless Entry (RKE) System Operation 07.
Stopping the Engine/Off (No Indicator
Lights)
When the vehicle is stopped, press ENGINE
START/STOP once to turn the engine off. To shift out of P (Park), the vehicle must be
on and the brake pedal must be applied.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power
(RAP) will remain active. See
Retained
Accessory Power (RAP) 0206
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver
Information Center (DIC).
When the vehicle is shifted into P (Park), the
ignition system will turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
vehicle is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
202 Driving and Operating
Gasoline Engine Starting Procedure
1. With the Keyless Access system, theRemote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation 07
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down. 2. If the engine does not start after five to
10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/ STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off the
engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer096. When
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released.