service BUICK ENCORE GX 2024 Owners Manual

2024 Encore GX
Encore GX
Owner’s Manual
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84957018 A
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1/30/2023 12:24:51 PM

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 9
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 37
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . . . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Infotainment System . . . . . . . . . . . . . . . . . . . 124
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 144
Driving and Operating . . . . . . . . . . . . . . . . . . 151
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Service and Maintenance . . . . . . . . . . . . . . . 285
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 294
Customer Information . . . . . . . . . . . . . . . . . . 298
Reporting Safety Defects . . . . . . . . . . . . . . . 306
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Connected Services . . . . . . . . . . . . . . . . . . . . . 315
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84957018 A First Printing©2023 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
2 Introduction
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual, including changes in standard or
optional content. Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called
“Driving and Operating” and
specifically Driver Behavior 0152, Driving
Environment 0152, and Vehicle Design 0152.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
Introduction 3
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
10 Keys, Doors, and Windows
The key inside the remote key is used for
the driver door.
To remove the key, press the button on the
bottom of the remote key and pull the key
out. Never pull the key out without pressing
the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
Contact Roadside Assistance if locked out of
the vehicle. SeeRoadside Assistance Program
0 301. With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 310.
Remote Key
See Radio Frequency Statement 0306.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key's battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation”
following.
The remote key functions may work up to
60 m (197 ft) away from the vehicle. Other conditions can impact the
performance of the remote key. See
Remote
Key 010.
With Power Liftgate and Remote Start
Shown
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Remote Lock, Unlock, Start”.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 23
If equipped, the power liftgate switch is on
the driver door. The vehicle must be in
P (Park).
The modes are:
.MAX: Opens to maximum height.
.3/4: Opens to a reduced height that can
be set from 3/4 to fully open. Use to
prevent the liftgate from opening into
overhead obstructions such as a garage
door or roof-mounted cargo. The liftgate
can be manually opened all the way.
.OFF: Opens manually only.
To power open or close the liftgate, select
MAX or 3/4 mode.
.Pressbtwice quickly on the remote
key until the liftgate moves.
.Press8on the driver door. The driver
door must either be unlocked or locked
without the security armed.
.Press the touch pad on the underside of
the liftgate handle after unlocking all
doors. A locked vehicle can be opened if
the remote key is within 1 m (3 ft) of the
touch pad.
.Presslon the bottom edge of the
liftgate to the left of the latch to close.
Press any liftgate button, the touch pad,
or
bon the remote key while the liftgate
is moving to stop it. Pressing any liftgate
button or pressing
btwice quickly on the
remote key restarts the operation in the
reverse direction. Pressing the touch pad on
the liftgate handle will restart the motion,
but only in the opening direction.
Caution
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete. The power liftgate may be temporarily
disabled under extreme low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for DIC messages
and make sure the liftgate is closed and
latched before driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight. If the
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 29
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the remote
key or use the Keyless Access system.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed. If the alarm system has been activated, a
message will appear on the DIC.
Immobilizer
See
Radio Frequency Statement 0306.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is on or in accessory
mode and a valid remote key is present in
the vehicle.
The security light in the instrument cluster
comes on if there is a problem with arming
or disarming the theft-deterrent system. The system has one or more remote keys
matched to an immobilizer control unit in
the vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, the vehicle
may not start.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition
modes, and the remote key appears to be
undamaged, try another remote key. Or, try
placing the remote key into the remote key
pocket located in the center console. See
Starting the Vehicle With a Low remote key
Battery under
Remote Key Operation 010.
If the ignition mode will not change with
the other remote key or with a remote key
in the remote key pocket, your vehicle
needs service. If the ignition does change
modes, the first remote key may be faulty.
See your dealer who can service the
theft-deterrent system and have a new
remote key programmed to the vehicle.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 33
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
Troubleshooting
See your dealer for service if a blue screen
and
3are displayed in the mirror, and
the display shuts off. Also, push the tab as
indicated to return to the automatic
dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth, or if equipped, with the Rear
Camera Washer. See Rear Window Wiper/
Washer 091.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 61
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. SeeVehicle
Data Recording and Privacy 0307 and
Event Data Recorders 0308.
.Let only qualified technicians work on the
airbag system. Improper service can mean
that an airbag system will not work
properly. See your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing system
for the front outboard passenger position.
The passenger airbag status indicator will
light on the overhead console when the
vehicle is started.
United States
Canada
The words ON and OFF, or the symbols for
on and off, will be visible during the system
check. When the system check is complete,
either the word ON or OFF, or the symbol
for on or off, will be visible. See Passenger
Airbag Status Indicator 0101.
The passenger sensing system turns off the
front outboard passenger frontal airbag and
knee airbag under certain conditions. No
other airbag is affected by the passenger
sensing system.
The passenger sensing system works with
sensors that are part of the front outboard
passenger seat and seat belt.
The sensors are designed to detect the
presence of a properly seated occupant and
determine if the front outboard passenger
frontal airbag, and knee airbag, should be
allowed to inflate or not. According to accident statistics, children are
safer when properly secured in a rear seat
in the correct child restraint for their weight
and size.
Whenever possible, children aged 12 and
under should be secured in a rear seating
position.
Never put a rear-facing child seat in the
front. This is because the risk to the
rear-facing child is so great, if the airbag
inflates.
{Warning
A child in a rear-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates. This is
because the back of the rear-facing child
restraint would be very close to the
inflating airbag. A child in a
forward-facing child restraint can be
seriously injured or killed if the passenger
frontal airbag inflates and the passenger
seat is in a forward position.
Even if the passenger sensing system has
turned off the front outboard passenger
airbag(s), no system is fail-safe. No one
(Continued)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
62 Seats and Restraints
Warning (Continued)
can guarantee that an airbag will not
deploy under some unusual circumstance,
even though the airbag(s) are off.
Never put a rear-facing child restraint in
the front seat, even if the airbag is off.
If securing a forward-facing child restraint
in the front outboard passenger seat,
always move the seat as far back as it
will go. It is better to secure child
restraints in the rear seat. Consider using
another vehicle to transport the child
when a rear seat is not available.
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag, and knee airbag, if:
.The front outboard passenger seat is
unoccupied.
.The system determines an infant is
present in a child restraint.
.A front outboard passenger takes his/her
weight off of the seat for a period
of time.
.There is a critical problem with the airbag
system or the passenger sensing system. When the passenger sensing system has
turned off the front outboard passenger
frontal airbag, and knee airbag, the OFF
indicator will light and stay lit as a reminder
that the airbags are off. See
Passenger
Airbag Status Indicator 0101.
The passenger sensing system is designed to
turn on the front outboard passenger frontal
airbag, and knee airbag, anytime the system
senses that a person of adult size is sitting
properly in the front outboard
passenger seat.
When the passenger sensing system has
allowed the airbags to be enabled, the ON
indicator will light and stay lit as a reminder
that the airbags are active.
For some children, including children in child
restraints, and for very small adults, the
passenger sensing system may or may not
turn off the front outboard passenger
frontal airbag, and knee airbag, depending
upon the person's seating posture and body
build. Everyone in the vehicle who has
outgrown child restraints should wear a seat
belt properly —whether or not there is an
airbag for that person.
{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. To help avoid injury to yourself
or others, have the vehicle serviced right
away. See Airbag Readiness Light 0100
for more information, including important
safety information.
If the On Indicator Is Lit for a Child
Restraint
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag and knee airbag, if the system
determines that an infant is present in a
child restraint. If a child restraint has been
installed and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets, cushions, seat
covers, seat heaters, or seat massagers.