Service mode BUICK ENVISION 2019 User Guide
[x] Cancel search | Manufacturer: BUICK, Model Year: 2019, Model line: ENVISION, Model: BUICK ENVISION 2019Pages: 377, PDF Size: 6.03 MB
Page 344 of 377

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032235) - 2019 - CRC - 6/27/18
Customer Information 343
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner ’s manual
for your vehicle, quickly and
easily.
. Find the Buick-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle, such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Page 350 of 377

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032235) - 2019 - CRC - 6/27/18
Customer Information 349
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Page 357 of 377

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032235) - 2019 - CRC - 6/27/18
356 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 349.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Page 365 of 377

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032235) - 2019 - CRC - 6/27/18
364 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.
Page 372 of 377

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032235) - 2019 - CRC - 6/27/18
Index 371
Lights (cont'd)Lane Keep Assist . . . . . . . . . . . . . 135
Low Fuel Warning . . . . . . . . . . . . 138
Seat Belt Reminders . . . . . . . . . . 129
Security . . . . . . . . . . . . . . . . . . . . . . 139
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 134
StabiliTrak OFF . . . . . . . . . . . . . . . 136
Tire Pressure . . . . . . . . . . . . . . . . . 137
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 137
Traction Off . . . . . . . . . . . . . . . . . . . 136
Locks Automatic Door . . . . . . . . . . . . . . . . . 38
Delayed Locking . . . . . . . . . . . . . . . . 37
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 38
Power Door . . . . . . . . . . . . . . . . . . . . . 37
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loss of Control . . . . . . . . . . . . . . . . . 180
Low Fuel Warning Light . . . . . . . . . 138
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 93
Lumbar Adjustment . . . . . . . . . . . . . . 56 Front Seats . . . . . . . . . . . . . . . . . . . . . 56M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 334
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 329
Maintenance Schedule . . . . . . . . . 323 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 332
Malfunction Indicator Lamp . . . . . 132
Manual Mode . . . . . . . . . . . . . . . . . . . 199
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 58
Messages Engine Power . . . . . . . . . . . . . . . . 149
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 149
Vehicle Speed . . . . . . . . . . . . . . . . 149
Mirrors Automatic Dimming . . . . . . . . . . . . . 48
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 48
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 47
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 47
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 47
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Tilt in Reverse . . . . . . . . . . . . . . . . . . 48
Mirrors, Interior Rearview . . . . . . . . 48
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 286
N
Navigation
Connected Services . . . . . . . . . . 361
Net, Convenience . . . . . . . . . . . . . . 110
New Vehicle Break-In . . . . . . . . . . . 188
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 125 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 180
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 250
Engine Oil Life System . . . . . . . 252
Pressure Light . . . . . . . . . . . . . . . . 138
Older Children, Restraints . . . . . . . 86
Online Owner Center . . . . . . . . . . . 342
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 352
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 355
OnStar Emergency . . . . . . . . . . . . . 354
OnStar Overview . . . . . . . . . . . . . . . 353
OnStar Security . . . . . . . . . . . . . . . . 355
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 164
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .117
Overheating, Engine . . . . . . . . . . . . 259