change time BUICK LACROSSE 2011 Get To Know Guide

Things to Know About the New Vehicle Limited Warranty 13
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, GM may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts which may be
new, remanufactured, reconditioned,
or repaired, depending on the
component involved.
All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, tape players, batteries, and
powertrain control modules.
Warranty Repairs –Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and GM support
the capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant. As a result, any repairs GM
may make to your vehicle may
involve the installation of purified
reclaimed refrigerant and coolant.
Tire Service
Any authorized Buick or tire dealer
for your brand of tires can assist you
with tire service. If, after contacting
one of these dealers, you need
further assistance or you have
questions, contact Buick Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices on
page 34.
After-Manufacture
“Rustproofing”
Your vehicle was designed and built
to resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required
under the Sheet Metal Coverage.
GM makes no recommendations
concerning the usefulness or value
of such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find any
paint or appearance concerns,
advise your dealer as soon as

Things to Know About the New Vehicle Limited Warranty 17
Pre-Delivery Service
Defects in the mechanical,
electrical, sheet metal, paint, trim,
and other components of your
vehicle may occur at the factory or
while it is being transported to the
dealer facility. Normally, any defects
occurring during assembly are
identified and corrected at the
factory during the inspection
process. In addition, dealers inspect
each vehicle before delivery. They
repair any uncorrected factory
defects and any transit damage
detected before the vehicle is
delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
GM and GM dealers reserve the
right to make changes in vehicles
built and/or sold by them at any time
without incurring any obligation to
make the same or similar changes
on vehicles previously built and/or
sold by them.
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 LBS Gross Vehicle
Weight Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this
vehicle, as manufactured by GM,
that this vehicle was designed, built,
and equipped to conform at the time
it left GM's control with all applicable
United States EPA Noise Control
Regulations.This warranty covers this vehicle as
designed, built, and equipped by
GM, and is not limited to any
particular part, component,
or system of the vehicle
manufactured by GM. Defects in
design, assembly, or in any part,
component, or vehicle system as
manufactured by GM, which, at the
time it left GM's control, caused
noise emissions to exceed Federal
Standards, are covered by this
warranty for the life of the vehicle.

Roadside Assistance Program 37
Buick is proud to offer the response,
security, and convenience of Buick's
24-Hour Roadside Assistance
Program for a period of 5 years or
100,000 miles, whichever comes
first. Consult your dealer or refer to
the owner manual for details. The
Buick Roadside Assistance Center
can be reached by calling
1-800-252-1112.Roadside Assistance is not part of
or included in the coverage provided
by the New Vehicle Limited
Warranty. General Motors and
General Motors of Canada Limited
reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.

38 Courtesy Transportation Program
If your vehicle requires warranty
repairs during the 5 year/
100,000 mile warranty coverage
period, alternate transportation and/
or reimbursement of certain
transportation expenses may be
available under the Courtesy
Transportation Program . Several
transportation options are available.
Consult your dealer or refer to the
owner manual for details.Courtesy Transportation is not part
of or included in the coverage
provided by the New Vehicle Limited
Warranty. General Motors and
General Motors of Canada Limited
reserve the right to make any
changes or discontinue the
Courtesy Transportation program at
any time without notification.