light BUICK LACROSSE 2011 Get To Know Guide

2011 Buick Limited Warranty andOwner Assistance Information
Important Message toOwners... . . . . . . . . . . . . . . . . . . . . . . . 1
GM's Commitment . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . 1
GM Participation in an Alternative Dispute
Resolution Program . . . . . . . . 1
Warranty Service –United
States and Canada . . . . . . . . . 1
Warranty Coverage at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . 2
Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . 2 New Vehicle Limited Warranty
. . .4
What Is Covered . . . . . . . . . . . . . . 4
What Is Not Covered . . . . . . . . . . 9
Things to Know About the New Vehicle Limited Warranty . . . . 13
Warranty Repairs –
Component Exchanges . . . . 13
Warranty Repairs –Recycled
Materials . . . . . . . . . . . . . . . . . . 13
Tire Service . . . . . . . . . . . . . . . . . 13
After-Manufacture “Rustproofing” . . . . . . . . . . . . . 13
Paint, Trim, and Appearance Items . . . . . . . . . . . . . . . . . . . . . . 13
Vehicle Operation and Care . . . . . . . . . . . . . . . . . . 14
Maintenance and Warranty Service Records . . . . . . . . . . . 14 Chemical Paint Spotting . . . . . 14
Warranty Coverage
–
Extensions . . . . . . . . . . . . . . . . 15
Touring Owner Service –
Foreign Countries . . . . . . . . . 15
Warranty Service –Foreign
Countries . . . . . . . . . . . . . . . . . . 16
Original Equipment Alterations . . . . . . . . . . . . . . . . . 16
Recreation Vehicle and Special Body or Equipment
Alterations . . . . . . . . . . . . . . . . . 16
Pre-Delivery Service . . . . . . . . . 17
Production Changes . . . . . . . . . 17
Noise Emissions Warranty for Light Duty Trucks Over
10,000 LBS Gross Vehicle
Weight Rating(GVWR) Only . . . . . . . . . . . . . 17

2 Warranty Coverage at a Glance
The warranty coverages are
summarized below.
New Vehicle Limited Warranty
Bumper-to-Bumper
(Includes Tires)
.Coverage is for the first 4 years
or 50,000 miles, whichever
comes first.
Powertrain
.Coverage is for the first 5 years
or 100,000 miles, whichever
comes first.
Sheet Metal
.Corrosion coverage is for the
first 4 years or 50,000 miles,
whichever comes first.
.Rust-through coverage is for the
first 6 years, unlimited mileage.
Emission Control System
Warranty
For light duty truks, see “How to
Determine the Applicable Emissions
Control System Warranty” under
Emission Control Systems Warranty
on page 18 for more information.
Federal
.Gasoline Engines
‐ Defects and performance for
cars and light duty truck
emission control systems are
covered for the first 2 years or
24,000 miles, whichever
comes first. From the first
2 years or 24,000 miles to
4 years or 50,000 miles
defects in material or
workmanship continue to be covered under the New
Vehicle Limited Warranty
Bumper-to-Bumper coverage
explained previously. Specified
major components are
covered for the first 8 years or
80,000 miles, whichever
comes first.
‐ Defects and performance for
heavy duty truck emission
control systems are covered
for the first 5 years or
50,000 miles, whichever
comes first.
.6.6L DURAMAX®Diesel
Engines are covered for the first
5 years or 50,000 miles,
whichever comes first.

Warranty Coverage at a Glance 3
California
.Gasoline Engines
‐Defects and performance for
cars and trucks with light duty
or medium duty emission
control systems are covered
for the first 3 years or
50,000 miles, whichever
comes first.
‐ Specified components for cars
or light duty trucks equipped
with light duty or medium duty
truck emission control systems
are covered for the first
7 years or 70,000 miles,
whichever comes first.
.6.6L DURAMAX®Diesel
Engines
‐ Defects and performance for
the emission control systems
are covered for the first
5 years or 50,000 miles,
whichever comes first.
‐ Specified components for the
emission control system are
covered for the first 7 years or
70,000 miles, whichever
comes first.
Important: Some California
emission vehicles may have special
coverages longer than those listed
here. See “California Emission
Control System Warranty” under
Emission Control Systems Warranty
on page 18. Noise Emissions
.Coverage is for applicable
vehicles weighing over
10,000 lbs based on the Gross
Vehicle Weight Rating (GVWR)
only, for the entire life of the
vehicle.

10 New Vehicle Limited Warranty
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision or fire, vandalism or
misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
.Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, or other components
after final assembly by GM.
.Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
.Installation of non-GM (General
Motors) parts
.Water or fluid contamination
.Damage resulting from hail,
floods, windstorms, lightning and
other environmental conditions
.Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss. Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See
“Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty on page 13.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.

New Vehicle Limited Warranty 11
Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stall, or no start. It may also render
gauges inoperable or degrade
functionality for components such
as spark plugs, oxygen sensors,
and the catalytic converter. Damage
from poor fuel quality, water
contamination, incorrect diesel fuel
or gasoline may not be covered.
It is recommended that gasoline
meet specifications which were
developed by automobile
manufacturers around the world
and contained in the World-Wide
Fuel Charter which is available
from the Alliance of Automobile
Manufacturers at
www.autoalliance.org/
fuel_charter.htm. Gasoline meeting
these specifications could provide
improved driveability and emission
control system performance
compared to other gasoline.Please refer to your Owner Manual
under
“Fuel” , for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips or
scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lens, mirrors, paint, grill,
moldings and trim are not covered
for cracks, chips, scratches, dents,
dings and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches or other damage to
the face of a radio or instrument
cluster from impact or foreign
objects is not covered. Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense. Vehicle lubrication,
cleaning, or polishing are not
covered. Failure of or damage to
components requiring replacement
or repair due to vehicle use, wear,
exposure, or lack of maintenance is
not covered.
Items such as:
.Audio System Cleaning
.Brake Pads/Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries) *
.Limited Slip Rear Axle Service

Things to Know About the New Vehicle Limited Warranty 17
Pre-Delivery Service
Defects in the mechanical,
electrical, sheet metal, paint, trim,
and other components of your
vehicle may occur at the factory or
while it is being transported to the
dealer facility. Normally, any defects
occurring during assembly are
identified and corrected at the
factory during the inspection
process. In addition, dealers inspect
each vehicle before delivery. They
repair any uncorrected factory
defects and any transit damage
detected before the vehicle is
delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
GM and GM dealers reserve the
right to make changes in vehicles
built and/or sold by them at any time
without incurring any obligation to
make the same or similar changes
on vehicles previously built and/or
sold by them.
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 LBS Gross Vehicle
Weight Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this
vehicle, as manufactured by GM,
that this vehicle was designed, built,
and equipped to conform at the time
it left GM's control with all applicable
United States EPA Noise Control
Regulations.This warranty covers this vehicle as
designed, built, and equipped by
GM, and is not limited to any
particular part, component,
or system of the vehicle
manufactured by GM. Defects in
design, assembly, or in any part,
component, or vehicle system as
manufactured by GM, which, at the
time it left GM's control, caused
noise emissions to exceed Federal
Standards, are covered by this
warranty for the life of the vehicle.

18 Emission Control Systems Warranty
The emission warranty on your
vehicle is issued in accordance with
the U.S. Federal Clean Air Act.
Defects in material or workmanship
in GM emission parts may also be
covered under the New Vehicle
Limited Warranty
Bumper-to-Bumper coverage. There
may be additional coverage on GM
diesel engine vehicles. In any case,
the warranty with the broadest
coverage applies.
What Is Covered
The parts covered under the
emission warranty are listed under
Emission Warranty Parts List on
page 23
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require different emission control
system warranty depending on:
.Whether the vehicle conforms to
regulations applicable to light
duty or heavy duty emission
control systems.
.Whether the vehicle conforms to
or is certified for California
regulations in addition to U.S.
EPA Federal regulations.
All vehicles are eligible for Federal
Emissions Control System Warranty
Coverage. If the emissions control
label contains language stating the
vehicle conforms to California
regulations, the vehicle is also
eligible for California Emissions
Control System Warranty Coverage.
Federal Emission Control
System Warranty
Federal Warranty Coverage
.Car or Light Duty Truck with a
Gross Vehicle Weight
Rating (GVWR) of 8,500 lbs.
or less
‐ 2 years or 24,000 miles and
8 years or 80,000 miles for the
catalytic converter, vehicle/
powertrain control module,
transmission control module or
other onboard emissions
diagnostic device, including
emission-related software,
whichever comes first.
.Light Duty Truck equipped with
Heavy Duty Gasoline Engine
and with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.

Emission Control Systems Warranty 19
.Light Duty Truck equipped with
Heavy Duty Diesel Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
Federal Emission Defect Warranty
GM warrants to the owner the
following:
.The vehicle was designed,
equipped, and built so as to
conform at the time of sale with
applicable regulations of the
Federal Environmental
Protection Agency (EPA).
.The vehicle is free from defects
in materials and workmanship
which cause the vehicle to fail to
conform with those regulations
during the emission warranty
period. Emission related defects in the
genuine GM parts listed under the
Emission Warranty Parts List,
including related diagnostic costs,
parts, and labor are covered by this
warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If an EPA-approved
I/M program is enforced in your
area, you may also be eligible for
Emission Performance Warranty
coverage when all of the following
three conditions are met:
.The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with your vehicle.
.The vehicle fails an
EPA-approved I/M test during
the emission warranty period.
.The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions, including the denial of
the right to use the vehicle,
under local, state, or federal law.
GM warrants that your dealer will
replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under the
Emission Warranty Parts List on
page 23 which may be necessary to
conform to the applicable emission
standards. Non-GM parts labeled
“Certified to EPA Standards” are
covered by the Federal Emission
Performance Warranty.

Emission Control Systems Warranty 21
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.For 3 years or 50,000 miles
(5 years or 50,000 miles for
Duramax Diesel), whichever
comes first:
‐If your vehicle fails a smog
check inspection, GM will
make all necessary repairs
and adjustments to ensure
that your vehicle passes the
inspection. This is your
Emission Control System
Performance Warranty.
‐ If any emission related part on
your vehicle is defective, GM
will repair or replace it. This is
your Short-term Emission
Defects Warranty.
.For 7 years or 70,000 miles,
whichever comes first:
‐If an emission related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, GM will repair or
replace it. This is your
Long-term Emission Control
System Defects Warranty.
.For 8 years or 80,000 miles,
whichever comes first:
‐If the catalytic converter,
vehicle/powertrain control
module, transmission control
module or other onboard
emissions diagnostic device,
including emissions related
software, is found to be
defective, GM will repair or
replace it under the Federal
Emission Control System
Warranty.
.For 8 years or 100,000 miles,
whichever comes first for
California Low Emission
Vehicle 2 (LEV2) vehicles
equipped with option code NUA:
‐If an emission related part
listed in this booklet specially
noted with 7 years/
70,000 miles or 8 years/
80,000 miles is defective, GM
will repair or replace it. This is
your Long-term Emission
Control System Defect
Warranty.
.For 15 years or 150,000 miles,
whichever comes first for a
Partial Zero Emission
Vehicle (PZEV):
‐If any emission related part*
listed in this booklet is
defective, GM will repair or
replace it. This is your (PZEV)
Emission Control System
Defects Warranty.

Emission Warranty Parts List 23
Emission Warranty Parts List
The emission parts listed here are
covered under the Emission Control
System Warranty. The terms are
explained previously in this section
under the“Federal Emission Control
System Warranty” and the
“California Emission Control System
Warranty”.
Important: Certain parts may be
covered beyond these warranties if
shown with asterisk(s) as follows:
.(*) 7 years/70,000 miles,
whichever comes first, California
Emission Control System
Warranty coverage.
.(**) 8 years/80,000 miles,
whichever comes first, Federal
Emission Control System
Warranty coverage. (Also
applies to California certified
light duty and medium duty
vehicles.)
.(*) and (**) are 8 years/
100,000 miles, whichever comes
first, for California LEV2 vehicles
equipped with option code NUA.
All listed parts 15 years/
150,000 miles, whichever comes
first, on California PZEV (NU6)
vehicles registered in a PZEV state.
The Emission Control System
Warranty obligations do not apply to
conditions resulting from tampering,
abuse, neglect, or improper
maintenance; or any other item
listed under “What Is Not Covered”
under New Vehicle Limited Warranty
on page 4. The “Other Terms”
presented under New Vehicle
Limited Warranty on page 4 also
apply to the emission related
warranties.
Powertrain Control System
ABS Control Module **
Camshaft Position Actuator *
Camshaft Position Actuator Valve
Coolant Level Sensor Data Link Connector
Engine Control Module (ECM) **
Engine Coolant Temperature Sensor
Fuel Control Module **
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oil Pressure Sensor Active Fuel
Management™
(AFM) only
Oxygen Sensor(s)
Powertrain Control Module (PCM) **
Throttle Position Sensor
Vehicle Control Module (VCM) **
Vehicle Speed Sensor
Wheel Speed Sensor