service BUICK LACROSSE 2011 Service Manual

Black plate (52,1)Buick LaCrosse Owner Manual - 2011
7-52 Infotainment System
Accepting or Declining a Call
When a call is received, the
infotainment system mutes and a
ring tone is heard in the vehicle.
Accepting a Call
Turn the menu knob to Answer and
press the SELECT button.
Declining a Call
Turn the menu knob to Decline and
press the SELECT button.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the menu knob to Answer and
press the SELECT button.Declining a Call
Turn the menu knob to Decline and
press the SELECT button.
Switching Between Calls
(Call Waiting Calls Only)
To switch between calls:
1. Turn the menu knob.
2. Select Switch Call from
the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by
the wireless service carrier to work. To start a conference while in a
current call:
1. Turn the menu knob.
2. Select Enter Number.
3. Enter the character sequence
then select Call. See “Entering
a Character Sequence” in
Operation on page 7‑7 for
more information.
4. After the call has been placed, turn the Menu knob and choose
Merge Calls.
5. To add more callers to the conference call, repeat Steps 1
through 4. The number of callers
that can be added is limited by
your wireless service carrier.

Black plate (57,1)Buick LaCrosse Owner Manual - 2011
Infotainment System 7-57
Using the“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system,
say “Verify” at any time.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free” after the tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re‐dial”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free” after the tone.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$ ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another
call is active. The original
call is placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call,
no action is required.
.Press$ ito disconnect the
current call and switch to the call
on hold.

Black plate (58,1)Buick LaCrosse Owner Manual - 2011
7-58 Infotainment System
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
bg.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all the callers
together.
Ending a Call
Press$ ito end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
bg, and then
say “Mute Call.”
To cancel mute, press
b g, and
then say “Un‐mute Call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after
the ignition is turned to ON/RUN. To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b
g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on
the cell phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (4,1)Buick LaCrosse Owner Manual - 2011
9-4 Driving and Operating
And, of course, actual stopping
distances vary greatly with the
surface of the road, whether it is
pavement or gravel; the condition
of the road, whether it is wet, dry,
or icy; tire tread; the condition of the
brakes; the weight of the vehicle;
and the amount of brake force
applied.
Avoid needless heavy
braking. Some people drive in
spurts—heavy acceleration
followed by heavy braking —rather
than keeping pace with traffic.
This is a mistake. The brakes
might not have time to cool
between hard stops. The brakes
will wear out much faster with a
lot of heavy braking. Keeping pace
with the traffic and allowing realistic
following distances eliminates a lot
of unnecessary braking. That means
better braking and longer brake life. If the engine ever stops while
the vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there
will still be some power brake assist
but it will be used when the brake
is applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push.
Adding non‐dealer accessories
can affect vehicle performance.
See
Accessories and Modifications
on page 10‑3.
Steering
Power Steering
If power steering assist is lost
because the engine stops or the
power steering system is not
functioning, the vehicle can be
steered but it will take more effort.
Speed Variable Assist Steering
The vehicle has a steering system
that varies the amount of effort
required to steer the vehicle in
relation to the speed of the vehicle.
The amount of steering effort
required is less at slower
speeds to make the vehicle more
maneuverable and easier to park.
At faster speeds, the steering effort
increases to provide a sport-like
feel to the steering. This provides
maximum control and stability.
If the vehicle seems harder to steer
than normal when parking or driving
slowly, there may be a problem
with the system. You will still have
power steering, but steering will be
stiffer than normal at slow speeds.
See your dealer for service.

Black plate (8,1)Buick LaCrosse Owner Manual - 2011
9-8 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑46.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention
to your surroundings while driving.
If you become tired or sleepy, find
a safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep interior temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (18,1)Buick LaCrosse Owner Manual - 2011
9-18 Driving and Operating
In an emergency, if the vehicle must
be shut off while driving:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park)
to turn the ignition switch to
the LOCK/OFF position.
4. Set the parking brake. See Parking Brake on
page 9‑33.{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
5. If the vehicle must be shut off while driving, turn the ignition to
ACC/ACCESSORY.
The ignition switch can bind in the
LOCK/OFF position with the wheels
turned off center. If this happens,
move the steering wheel from
right to left while turning the key
to ACC/ACCESSORY. If this does
not work, then the vehicle needs
service.
B (ACC/ACCESSORY): This
position provides power to some of
the electrical accessories. It unlocks
the ignition. To move the key from
ACC/ACCESSORY to LOCK/OFF,
the shift lever must be in P (Park). C (ON/RUN):
The ignition
switch stays in this position
when the engine is running.
This position can be used to
operate the electrical accessories,
including the ventilation fan and
12‐volt power outlet, as well as to
display some warning and indicator
lights. The transmission is also
unlocked in this position.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not restart if
the battery is allowed to drain for an
extended period of time.
D (START): This position starts
the engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving.
A warning tone sounds when the
driver door is opened when the
ignition is still in ACC/ACCESSORY
and the key is in the ignition.

Black plate (26,1)Buick LaCrosse Owner Manual - 2011
9-26 Driving and Operating
Torque Lock
Torque lock is when the weight
of the vehicle puts too much
force on the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see "Shifting Into P (Park)"
listed previously.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
If you are towing a trailer and
parking on a hill, seeDriving
Characteristics and Towing
Tips on page 9‑56.
Shifting Out of Park
Automatic Transmission
Shift Lock
The vehicle has an electronic shift
lock release system. The shift lock
release is designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock is always functional
except in the case of an uncharged
or low voltage (less than 9‐volt)
battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑86. If the console shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regular
brakes.
2. Turn the ignition to the ON/RUN position. See Ignition Positions
(Key Access) on page 9‑17
or Ignition Positions (Keyless
Access) on page 9‑19 for more
information.
3. Let up on the shift lever and make sure the shift lever is
pushed all the way into P (Park).
4. Press the shift lever button.
5. Move the shift lever into the desired gear.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.

Black plate (30,1)Buick LaCrosse Owner Manual - 2011
9-30 Driving and Operating
D (Drive):This position is for
normal driving. It provides the
best fuel economy. If more power
is needed for passing, and the
vehicle is:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away. You can
drive in L (Low) when you are
driving less than 56 km/h (35 mph)
and D (Drive) for higher speeds
until then.
Manual Mode: This position is
shown on the shifter as a +/−.
It allows the driver to select the
gears appropriate for current driving
conditions. See Manual Mode on
page 9‑30 for more information.
Manual Mode
Driver Shift Control (DSC)
Notice:If you drive the vehicle
at a high rpm without upshifting
while using Driver Shift Control
(DSC), you could damage the
vehicle. Always upshift when
necessary while using DSC.
Driver Shift Control (DSC)
allows you to shift an automatic
transmission similar to a manual
transmission. To use the DSC
feature:
With Selective Ride Control
1. Move the shift lever to the left from D (Drive).
The vehicle will be in Sport
Mode. The gear indicator in
the DIC will still display a D for
Drive, and the SPORT MODE
ON message will be displayed
momentarily. See Driver
Information Center (DIC) on
page 5‑25. When you are in
Sport Mode, the vehicle will still shift automatically, but
chassis tuning is modified.
See
Selective Ride Control on
page 9‑38. If you move the
shift lever forward or rearward,
the transmission will enter
Manual Mode, and the DIC
gear indicator will change to
an M followed by a number
representing the gear the
vehicle is currently in.
2. In Manual Mode, press the shift lever forward to upshift
or rearward to downshift.
Without Selective Ride Control
1. Move the shift lever to the left from D (Drive).
The transmission will enter
Manual Mode. The DIC gear
indicator will change to an
M followed by a number
representing the gear the
vehicle is currently in.
2. In Manual Mode, press the shift lever forward to upshift
or rearward to downshift.

Black plate (34,1)Buick LaCrosse Owner Manual - 2011
9-34 Driving and Operating
EPB Apply
The EPB can be applied any time
the vehicle is stopped. The EPB is
applied by momentarily lifting up on
the EPB switch. Once fully applied,
the parking brake status light will be
on. While the brake is being applied,
the status light will flash until full
apply is reached. If the light does
not come on, or remains flashing,
you need to have the vehicle
serviced. Do not drive the vehicle
if the parking brake status light
is flashing. See your dealer. See
Electric Parking Brake Light on
page 5‑20for more information.
If the EPB is applied while the
vehicle is in motion, a chime will
sound, and the DIC message
RELEASE PARK BRAKE SWITCH
will be displayed. The vehicle will
decelerate as long as the switch is
held in the up position. Releasing
the EPB switch during the
deceleration will release the parking
brake. If the switch is held in the up
position until the vehicle comes to a
stop, the EPB will remain applied. If the parking brake status light
flashes continuously, the EPB is
only partially applied or released,
or there is a problem with the EPB.
The DIC message SERVICE PARK
BRAKE will be displayed. If this light
flashes continuously, release the
EPB, and attempt to apply it again.
If this light continues to flash, do not
drive the vehicle. See your dealer.
If the parking brake warning light is
on, the EPB has detected an error
in another system and is operating
with reduced functionality. To apply
the EPB when this light is on, lift up
on the EPB switch and hold it in the
up position. Full application of the
parking brake by the EPB system
may take a longer period of time
than normal when this light is on.
Continue to hold the switch until the
parking brake status light remains
on. If the parking brake warning
light is on, see your dealer.
If the EPB fails to apply, the rear
wheels should be blocked to
prevent vehicle movement.
EPB Release
To release the EPB, place the
ignition in the ON/RUN position,
apply and hold the brake pedal,
and push down momentarily on
the EPB switch. If you attempt to
release the EPB without the brake
pedal applied, a chime will sound,
and the DIC message PRESS
BRAKE PEDAL TO RELEASE
PARK BRAKE will be displayed.
The EPB is released when the
parking brake status light is off.
If the parking brake warning light
is on, the EPB has detected an
error in another system and is
operating with reduced functionality.
To release the EPB when this light
is on, push down on the EPB switch
and hold it in the down position.
EPB release may take a longer
period of time than normal when
this light is on. Continue to hold the
switch until the parking brake status
light is off. If the light is on, see your
dealer.

Black plate (43,1)Buick LaCrosse Owner Manual - 2011
Driving and Operating 9-43
PARK ASSIST OFF displays on
the Driver Information Center (DIC)
to indicate that URPA is off. The
message disappears after a short
period of time.
Turning the System On and Off
The URPA system can be turned on
and off using the park assist button
located next to the shift lever.
The park assist button lights up
when the system is on and turns
off when it has been disabled.
URPA defaults to the on setting
each time the vehicle is started.
When the System Does Not
Seem to Work Properly
SERVICE PARK ASSIST:If this
message occurs, take the vehicle
to your dealer to repair the system.
PARK ASSIST OFF: If the URPA
system does not activate due to a
temporary condition, the message
displays on the DIC. See Driver
Information Center (DIC) on
page 5‑25 for more information.
This can occur under the following
conditions:
.The driver has disabled the
system.
.The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice, and slush. For cleaning
instructions, see Exterior Care
on page 10‑92.
.An object was hanging out of the
trunk during the last drive cycle.
Once the object is removed,
URPA will return to normal
operation.
.The vehicle's bumper is
damaged. Take the vehicle to
your dealer to repair the system.
.Other conditions may affect
system performance, such as
vibrations from a jackhammer
or the compression of air brakes
on a very large truck.
If the system is still disabled after
driving forward at least 40 km/h
(25 mph), take the vehicle to your
dealer.