towing BUICK LACROSSE 2012 Owner's Guide

Black plate (2,1)Buick LaCrosse Owner Manual - 2012
10-2 Vehicle Care
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . 10-51
Tire Pressure . . . . . . . . . . . . . . . 10-54
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-56
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-57
Tire Inspection . . . . . . . . . . . . . . 10-60
Tire Rotation . . . . . . . . . . . . . . . 10-61
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-62
Buying New Tires . . . . . . . . . . . 10-63
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-65
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-65
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-67
Tire Chains . . . . . . . . . . . . . . . . . 10-68
If a Tire Goes Flat . . . . . . . . . . 10-69
Tire Sealant and Compressor Kit (With Pressure Relief
Button) . . . . . . . . . . . . . . . . . . . . 10-71
Tire Sealant and Compressor Kit (With Pressure Deflation
Button) . . . . . . . . . . . . . . . . . . . . 10-78 Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . 10-87
Tire Changing . . . . . . . . . . . . . . 10-87
Compact Spare Tire . . . . . . . . 10-93
Jump Starting
Jump Starting (On-board with eAssist Only) . . . . . . . . . 10-94
Jump Starting (with or without eAssist) . . . . . . . . . . . 10-95
Towing
Towing the Vehicle . . . . . . . . . 10-99
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . 10-99
Appearance Care
Exterior Care . . . . . . . . . . . . . . 10-102
Interior Care . . . . . . . . . . . . . . . 10-105
Floor Mats . . . . . . . . . . . . . . . . 10-107
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Black plate (21,1)Buick LaCrosse Owner Manual - 2012
Vehicle Care 10-21
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
2.4L L4 Engine
The engine coolant temperature
warning light comes on the
instrument panel, to indicate the
vehicle has entered overheated
engine protection operating mode.
Driving extended distances and/or
towing a trailer in the overheat
protection mode should be avoided.3.6L V6 Engine
The engine coolant temperature
warning light comes on the
instrument panel, to indicate the
vehicle has entered overheated
engine protection operating mode.
The temperature gauge also
indicates an overheat condition
exists. Driving extended distances
and/or towing a trailer in the
overheat protection mode should be
avoided.
Power Steering Fluid
(2.4L L4 Engine)
The vehicle has electric power
steering and does not use power
steering fluid.
Power Steering Fluid
(3.6L V6 Engine)
See
Engine Compartment Overview
on page 10‑6 for information on the
location of the power steering fluid
reservoir.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless a
leak is suspected in the system or
an unusual noise is heard. A fluid
loss in this system could indicate a
problem. Have the system inspected
and repaired.

Black plate (99,1)Buick LaCrosse Owner Manual - 2012
Vehicle Care 10-99
To disconnect the jumper cables
from both vehicles:
1. Disconnect the blacknegative (−) cable from the
vehicle that had the dead
battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the caps over the positive (+) and negative (–)
terminals to their original
positions.Towing
Towing the Vehicle
Notice: To avoid damage, the
disabled vehicle should be towed
with all four wheels off the
ground. Care must be taken with
vehicles that have low ground
clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑10.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.

Black plate (100,1)Buick LaCrosse Owner Manual - 2012
10-100 Vehicle Care
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
.What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
Notice:If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing” that follows for more
information.
Dolly Towing from the Front
(Front-Wheel Drive)
Vehicles with front-wheel drive can
be dolly towed from the front.
Use the following procedure to dolly
tow the vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.

Black plate (101,1)Buick LaCrosse Owner Manual - 2012
Vehicle Care 10-101
3. Shift the transmission toP (Park).
4. Firmly set the parking brake.
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight-ahead
position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF.Dolly Towing from the Front
(All-Wheel Drive)
Vehicles with all-wheel drive cannot
be dolly towed.
Dolly Towing from the Rear
The vehicle cannot be dolly towed
from the rear.

Black plate (2,1)Buick LaCrosse Owner Manual - 2012
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required
Services‐Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑12.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑53.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required
Services
‐Severe are for vehicles
that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.
{WARNING
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10‑4.

Black plate (9,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-9
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian‐
Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a six
request limit per year. Additional
travel information is also
available. Allow three weeks for
delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Black plate (10,1)Buick LaCrosse Owner Manual - 2012
13-10 Customer Information
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Buick
Customer Assistance Center at
01-800-466-0818.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Buick dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Buick
dealers.

Black plate (11,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-11
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.If the vehicle cannot be received
by the nearest Buick dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
.*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
Buick dealership to repair the
vehicle the same day, requiring
the vehicle to stay at the
dealership for a night or more.
If this happens, in addition to the
previously listed services and
prior to confirmation by thedealership, you are entitled to
choose one of the following
alternatives, within the limits of
existing Roadside Assistance
program guidelines. If the costs
exceed the amount authorized
for these services, you must pay
the difference at the time of
service.
Roadside Assistance
will coordinate hotel
accommodations for all vehicle
travelers for up to two nights.
A rental car will be provided for
up to two days and the vehicle
must be returned to its original
destination, excluding vehicles
with a carrying capacity greater
than 3.5 tons.

Black plate (13,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-13
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800
E-mail
[email protected]
Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.