service BUICK LACROSSE 2012 Service Manual

Black plate (27,1)Buick LaCrosse Owner Manual - 2012
Infotainment System 7-27
XM™Satellite Radio Service
XM satellite radio service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as with
FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference can cause an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger,
located in the rear window. Make
sure that the inside surface of the
rear window is not scratched and
that the lines on the glass are not
damaged. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception. Notice:
Using a razor blade or
sharp object to clear the inside
rear window can damage the rear
window antenna and/or the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
Notice: Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
your backglass antenna due to
metallic tinting materials will not
be covered by the vehicle
warranty.
Satellite Radio Antenna
For vehicles with XM satellite radio
service, the antenna is located on
the roof of the vehicle. Keep the
antenna clear of obstructions for
clear radio reception.

Black plate (62,1)Buick LaCrosse Owner Manual - 2012
7-62 Infotainment System
Making a Call
To make a call:
1. Press
5.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑13 for more information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
Turn the Menu knob to “Answer”
and press SELECT to accept
the call.
Declining a Call
Turn the Menu knob to “Decline”
and press SELECT to decline
the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the Menu knob to “Answer”
and press SELECT to accept
the call.
Declining a Call
Turn the Menu knob to “Decline”
and press SELECT to decline
the call.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls:
1. Turn the Menu Knob and press SELECT.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Turn the Menu Knob and press
SELECT.
2. Select Enter Number.
3. Enter the character sequence then select Call. See “Entering a
Character Sequence” in
Operation on page 7‑13 for more
information.
4. After the call has been placed, turn the Menu Knob to choose
Merge Calls then press SELECT.
5. To add more callers to the conference call, repeat Steps 1
through 4. The number of callers
that can be added is limited by
your wireless service carrier.

Black plate (67,1)Buick LaCrosse Owner Manual - 2012
Infotainment System 7-67
Using the“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re‐dial”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. After the tone, say “Re‐dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Press0/cto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Press0/cto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”

Black plate (74,1)Buick LaCrosse Owner Manual - 2012
7-74 Infotainment System
3. Select the numbers to be dialed.For vehicles with a navigation
system, touch the numbers on
the infotainment screen. For
vehicles without a navigation
system, see “Entering a
Character Sequence” in for more
information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
To accept the incoming call, turn the
Menu knob to “Answer”and press
SELECT, or press the
b/gbutton
on the steering wheel controls.
To decline the incoming call, turn
the Menu knob to “decline”and
press SELECT, or press the
b/gbutton on the steering wheel
controls. Call Waiting
Call waiting must be supported on
the mobile phone and enabled by
the wireless service carrier to work.
To accept the incoming call, turn the
Menu knob to
“Answer”and press
SELECT, or press the
b/gbutton
on the steering wheel controls.
To decline the incoming call, turn
the Menu knob to “Decline”and
press SELECT, or press the
$/ibutton on the steering
wheel controls.
1. Press the PHONE button.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three way
calling must be supported on the
mobile phone and enabled by the
wireless service carrier to work. To start a conference calling while in
a call:
1. Press SELECT and select Enter
Number.
2. Enter the character sequence then select call.
3. After the call has been placed, press SELECT and choose
Merge Calls.
4. To add more callers to the conference call, repeat steps 1
through 3. The number of callers
that can be added are limited by
your wireless service carrier.
To disconnect from one caller while
in a conference call, select Detach
Number from the menu and select
the number to hang up on.

Black plate (5,1)Buick LaCrosse Owner Manual - 2012
Driving and Operating 9-5
Variable Effort Steering
Some vehicles have a steering
system that varies the amount of
effort required to steer the vehicle in
relation to the speed of the vehicle.
The amount of steering effort
required is less at slower speeds
to make the vehicle more
maneuverable and easier to park. At
faster speeds, the steering effort
increases to provide a sport-like feel
to the steering. This provides
maximum control and stability.
If the vehicle seems harder to steer
than normal when parking or driving
slowly, there may be a problem with
the system. You will still have power
steering, but steering will be stiffer
than normal at slow speeds. See
your dealer for service.
Hydraulic Power Steering
If your vehicle has hydraulic power
steering, it may require
maintenance. SeePower Steering
Fluid (2.4L L4 Engine) on
page 10‑21 orPower Steering Fluid
(3.6L V6 Engine) on page 10‑21.
If power steering assist is lost
because the engine stops or the
power steering system is not
functioning, the vehicle can be
steered but may require increased
effort. See your dealer if there is a
problem.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.

Black plate (8,1)Buick LaCrosse Owner Manual - 2012
9-8 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑47.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (19,1)Buick LaCrosse Owner Manual - 2012
Driving and Operating 9-19
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
The ignition switch can bind in the
LOCK/OFF position with the wheels
turned off center. If this happens,
move the steering wheel from right
to left while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service. B (ACC/ACCESSORY):
This
position provides power to some of
the electrical accessories. It unlocks
the ignition. To move the key from
ACC/ACCESSORY to LOCK/OFF,
the shift lever must be in P (Park).
C (ON/RUN): The ignition switch
stays in this position when the
engine is running. This position can
be used to operate the electrical
accessories, including the
ventilation fan and 12‐volt power
outlet, as well as to display some
warning and indicator lights. This
position can also be used for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. The transmission is also
unlocked in this position. The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not restart if
the battery is allowed to drain for an
extended period of time.
D (START):
This position starts the
engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving.
A warning tone sounds when the
driver door is opened when the
ignition is still in ACC/ACCESSORY
and the key is in the ignition.

Black plate (21,1)Buick LaCrosse Owner Manual - 2012
Driving and Operating 9-21
2. Shift the vehicle to N (Neutral).This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑36.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over,
and must be shut off while driving,
switch the ignition to ACC/
ACCESSORY.
ACC/ACCESSORY (Amber LED
Light):
This mode allows you to
use some electrical accessories
when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green LED
Light): This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts. See
Starting the Engine on
page 9‑22 for more information. The
ignition will then remain in ON/RUN.
Service Only Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Push the button
again to turn the vehicle off.

Black plate (29,1)Buick LaCrosse Owner Manual - 2012
Driving and Operating 9-29
Shifting out of Park
Automatic Transmission
Shift Lock
The vehicle has an automatic
transmission shift lock control
system. The shift lock control
system is designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock is always functional
except in the case of an uncharged
or low voltage (less than 9‐volt)
battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting
(On-board with eAssist Only) on
page 10‑94 orJump Starting (with
or without eAssist) on page 10‑95. If the shift lever cannot be moved
out of P (Park):
1. Apply and maintain the regular
brakes.
2. Turn the ignition to the ON/RUN position. See Ignition Positions
(Key Access) on page 9‑18 or
Ignition Positions (Keyless
Access) on page 9‑20 for more
information.
3. Let up on the shift lever and make sure the shift lever is
pushed all the way into P (Park).
4. Press the shift lever button.
5. Move the shift lever into the desired gear.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (33,1)Buick LaCrosse Owner Manual - 2012
Driving and Operating 9-33
Notice:If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away. You can
drive in L (Low) when you are
driving less than 56 km/h (35 mph)
and D (Drive) for higher speeds
until then.
Manual Mode: This position is
shown on the shift lever as a +/−.
It allows the driver to select the
gears appropriate for current driving
conditions. See Manual Mode on
page 9‑33 for more information.
Manual Mode
Driver Shift Control (DSC)
Notice:Driving with the engine at
a high rpm without upshifting
while using Driver Shift Control
(DSC), could damage the vehicle.
Always upshift when necessary
while using DSC. DSC allows you to shift an
automatic transmission similar to a
manual transmission. To use the
DSC feature:
With Selective Ride Control
1. Move the shift lever to the left
from D (Drive).
The vehicle will be in Sport
Mode. The gear indicator in the
DIC will still display a D for
Drive, and the SPORT MODE
ON message will be displayed
momentarily. See Driver
Information Center (DIC) on
page 5‑27. When you are in
Sport Mode, the vehicle will still
shift automatically, but chassis
tuning is modified. See Selective
Ride Control on page 9‑41.
If you move the shift lever
forward or rearward, the
transmission will enter Manual
Mode, and the DIC gear
indicator will change to an M
followed by a number
representing the gear the vehicle
is currently in. 2. In Manual Mode, press the shift
lever forward to upshift or
rearward to downshift.
Without Selective Ride Control
1. Move the shift lever to the left from D (Drive).
The transmission will enter
Manual Mode. The DIC gear
indicator will change to an M
followed by a number
representing the gear the vehicle
is currently in.
2. In Manual Mode, press the shift lever forward to upshift or
rearward to downshift.