phone BUICK LACROSSE 2012 Repair Manual

Black plate (21,1)Buick LaCrosse Owner Manual - 2012
Customer Information 13-21
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR. GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1 for more
information.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation manual for information on
stored data and for deletion
instructions.

Black plate (4,1)Buick LaCrosse Owner Manual - 2012
14-4 OnStar
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar mobile app. See
www.onstar.com for coverage maps.
Hands-Free Calling
1. PushX. System responds:
“OnStar ready.”
2. Say “Dial.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Retrieve My Number
1. PushX. System responds:
“OnStar ready.”
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
PushX. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. PushX. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.” 4. Pick a name tag.
“System
responds:”About to store tag>. Does that sound OK?”
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
.”
Place a Call Using a Stored
Number
1. PushX. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”
Verify Minutes and Expiration
PushXand say “minutes” then
“verify” to check how many minutes
remain and their expiration date.

Black plate (5,1)Buick LaCrosse Owner Manual - 2012
OnStar 14-5
OnStar Mobile App
With an iPhone®or
Android™-based mobile device, an
OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080; or push
Qto speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (6,1)Buick LaCrosse Owner Manual - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle. The
available dealer‐installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.

Black plate (3,1)Buick LaCrosse Owner Manual - 2012
INDEX i-3
CheckEngine Light . . . . . . . . . . . . . . . . . . 5-17
Ignition
Transmission Lock . . . . . . . . 10-28
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-38
Lower Anchors and Tethers for Children . . . . . . . . . 3-44
Older Children . . . . . . . . . . . . . . . . 3-36
Securing . . . . . . . . . . . . . . . . 3-52, 3-55
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Circuit Breakers . . . . . . . . . . . . . . 10-38
Cleaning Exterior Care . . . . . . . . . . . . . . 10-102
Interior Care . . . . . . . . . . . . . . . 10-105
Climate Control Systems Automatic . . . . . . . . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Cluster, Instrument . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-15 Compact Spare Tire . . . . . . . . . . 10-93
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Compressor Kit, Tire Sealant . . . . . . . . . .10-71, 10-78
Connections, OnStar
®. . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convenience Net . . . . . . . . . . . . . . . 4-2
Convex Mirrors . . . . . . . . . . . . . . . . 2-17
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-24
Cooling System . . . . . . . . . . . . . . . 10-15
Engine Messages . . . . . . . . . . . . 5-37
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-14
Cruise Control . . . . . . . . . . . . . . . . . 9-42 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1 Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-18
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . 2-12
Devices, Auxiliary . . . . . . . . . . . . . 7-39
Diagnostics, OnStar
®. . . . . . . . . . 14-5

Black plate (9,1)Buick LaCrosse Owner Manual - 2012
INDEX i-9
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-39
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-46
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Pressure Light . . . . . . . . . . . . . . . . 5-25
Older Children, Restraints . . . . . 3-36
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2 OnStar
®(cont'd)
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
System, In Brief . . . . . . . . . . . . . . 1-28
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . 7-13
Ordering Service Publications . . . . . . . . 13-18
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-21
Overheating, Engine . . . . . . . . . . 10-19
Overview,
Infotainment
System . . . . . . . . . . . . . . . 7-3, 7-5, 7-7
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-27
Shifting Out of . . . . . . . . . . . . . . . . 9-29
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-18 Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-44
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Brake and P (Park)
Mechanism Check . . . . . . . . 10-28
Over Things That Burn . . . . . . . 9-29
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Passenger Sensing System . . . 3-29
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-43
Phone
Bluetooth . . . . . . . . 7-57, 7-59, 7-63, 7-69
Power
Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-27

Black plate (12,1)Buick LaCrosse Owner Manual - 2012
i-12 INDEX
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 9-27
Out of Park . . . . . . . . . . . . . . . . . . . 9-29
Side Blind Zone Alert . . . . . . . . . . 9-46
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . 10-93
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 5-22
System . . . . . . . . . . . . . . . . . . . . . . . 9-40
Start Assist, Hills . . . . . . . . . . . . . . 9-38
Start Vehicle, Remote . . . . . . . . . . 2-9
Starter Switch Check . . . . . . . . . 10-27
Starting the Engine . . . . . . . . . . . . 9-22
Starting the Vehicle Messsages . . . . . . . . . . . . . . . . . . . 5-41
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Steering (cont'd)
Fluid, Power . . . . . . . . . . . . . . . . 10-21
Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-35
Storage Mass Media (MEM) . . . . . . . . . . . 7-36
Storage Areas Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-2
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Storing the Tire Sealant and Compressor Kit . . . . . . . . . 10-87
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visor Lamps . . . . . . . . . . . . . . . 6-6
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Taillamps
Bulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-15, 2-16
Immobilizer . . . . . . . . . . . . . . . . . . . 2-15
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires Buying New Tires . . . . . . . . . . . 10-63
Chains . . . . . . . . . . . . . . . . . . . . . . 10-68
Changing . . . . . . . . . . . . . . . . . . . 10-87
Compact Spare . . . . . . . . . . . . . 10-93
Designations . . . . . . . . . . . . . . . 10-51
Different Size . . . . . . . . . . . . . . . 10-65
If a Tire Goes Flat . . . . . . . . . . 10-69
Inflation Monitor System . . . . 10-57
Inspection . . . . . . . . . . . . . . . . . . 10-60
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-24
Pressure Monitor System . . . 10-56