diagnostic BUICK LACROSSE 2017 User Guide

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
314 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 308.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the Buick-recommended
maintenance services for your
vehicle.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
OnStar 325
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 325
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 326
Security . . . . . . . . . . . . . . . . . . . . . . 326
Navigation . . . . . . . . . . . . . . . . . . . . 327
Connections . . . . . . . . . . . . . . . . . . 327
Diagnostics . . . . . . . . . . . . . . . . . . . 329
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 330
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
326 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
OnStar 329
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.” 2. Say
“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. If equipped, Diagnostic
Alerts can be received in real-time
via e-mail or text. The Proactive
Alerts feature (if available) can help
predict and alert of potential
upcoming maintenance issues with
select components on the vehicle,
before they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
330 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
Index 337
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 249
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 286
Interior Care . . . . . . . . . . . . . . . . . . 291
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 156
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cluster, Instrument . . . . . . . . . . . . . 108
Collision Damage Repair . . . . . . . 318
Compact Spare Tire . . . . . . . . . . . . 280
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 103 Messages . . . . . . . . . . . . . . . . . . . . 129
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 327
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 164
Convenience Net . . . . . . . . . . . . . . . . 99
Convex Mirrors . . . . . . . . . . . . . . . . . . 42
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 236 Coolant (cont'd)
Engine Temperature Gauge . . . 111
Engine Temperature
Warning Light . . . . . . . . . . . . . . . .119
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 156
Cooling System . . . . . . . . . . . . . . . . . 236 Engine Messages . . . . . . . . . . . . 131
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 317
Cruise Control . . . . . . . . . . . . . . . . . . 192 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Messages . . . . . . . . . . . . . . . . . . . . 130
Cruise Control, Adaptive . . . . . . . . 194
Cupholders . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 314 Offices . . . . . . . . . . . . . . . . . . . . . . . . 313
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 314
Customer Information Service PublicationsOrdering Information . . . . . . . . 320
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 311
D
Damage Repair, Collision . . . . . . . 318
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 324 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Data Recorders, Event . . . . . . . . . 323
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 37
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 329
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 152
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 122
Ajar Messages . . . . . . . . . . . . . . . 130
Delayed Locking . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 310
Drive Systems
All-Wheel Drive . . . . . . . . . . 186, 244
Driver Assistance Systems . . . . . 202
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 122
Driving Assistance Systems . . . . . . . . . . 206
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 220
Defensive . . . . . . . . . . . . . . . . . . . . . 164

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
Index 341
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 85
Lumbar Adjustment . . . . . . . . . . . . . . 52 Front Seats . . . . . . . . . . . . . . . . . . . . . 52
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 307
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 302
Maintenance Schedule . . . . . . . . . 297
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 305
Malfunction Indicator Lamp . . . . . 114
Manual Mode . . . . . . . . . . . . . . . . . . . 185
Massage . . . . . . . . . . . . . . . . . . . . . . . . 56
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 53
Messages Airbag System . . . . . . . . . . . . . . . . 135
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 129
Brake System . . . . . . . . . . . . . . . . 129
Compass . . . . . . . . . . . . . . . . . . . . . 129
Door Ajar . . . . . . . . . . . . . . . . . . . . . 130
Engine Cooling System . . . . . . . 131
Engine Oil . . . . . . . . . . . . . . . . . . . . 131
Engine Power . . . . . . . . . . . . . . . . 132 Messages (cont'd)
Fuel System . . . . . . . . . . . . . . . . . . 132
Key and Lock . . . . . . . . . . . . . . . . . 132
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 133
Object Detection System . . . . . 133
Ride Control System . . . . . . . . . . 134
Security . . . . . . . . . . . . . . . . . . . . . . 135
Service Vehicle . . . . . . . . . . . . . . . 135
Starting the Vehicle . . . . . . . . . . . 136
Steering System . . . . . . . . . . . . . . 136
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Transmission . . . . . . . . . . . . . . . . . 136
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 128
Vehicle Reminder . . . . . . . . . . . . . 137
Vehicle Speed . . . . . . . . . . . . . . . . 137
Window . . . . . . . . . . . . . . . . . . . . . . . 137
Mirrors Automatic Dimming . . . . . . . . . . . . . 43
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 44
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 42
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 43
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 43
Mirrors, Interior Rearview . . . . . . . . 44
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 263
N
Navigation
OnStar®. . . . . . . . . . . . . . . . . . . . . . 327
Net, Convenience . . . . . . . . . . . . . . . 99
New Vehicle Break-In . . . . . . . . . . . 173
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 133
Odometer . . . . . . . . . . . . . . . . . . . . . . . 110
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 165
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 231
Engine Oil Life System . . . . . . . 233
Messages . . . . . . . . . . . . . . . . . . . . 131
Pressure Light . . . . . . . . . . . . . . . . 120
Older Children, Restraints . . . . . . . 78
Online Owner Center . . . . . . . . . . . 314
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 323
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 330
OnStar
®Connections . . . . . . . . . . . 327
OnStar®Diagnostics . . . . . . . . . . . . 329
OnStar®Emergency . . . . . . . . . . . . 326
OnStar®Navigation . . . . . . . . . . . . . 327
OnStar®Overview . . . . . . . . . . . . . . 325
OnStar®Security . . . . . . . . . . . . . . . 326